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New Brookfields Hotel

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Traveler (16)
Room & Suite (29)
Dining (15)
Overview
  • Excellent61%
  • Very good35%
  • Average3%
  • Poor1%
  • Terrible0%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (88)
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87 results
Traveler rating
52
31
3
1
0
Traveler type
Time of year
LanguageEnglish
52
31
3
1
0
Show reviews that mention
All reviewswould recommend this hotel to anyonedouble glazed windowsmy day stayfront desk managerrooms are spaciousgreat hotela wonderful jobexcellent internetcaring staffexceptional customer servicesierra leonehot and cold waterclean linenwestern standardsinternet connectionnice stayhis team
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1 - 5 of 87 reviews
Reviewed 2 days ago via mobile

I admire the room service you get to enjoy and the length the hotel go to in providing environmentally friendly services to customers, hence working in reducing their carbon footprint on our dear planet๐Ÿ˜Š๐Ÿ‘Œ๐Ÿฟ

Thank Yorseh Armani K
Reviewed 1 week ago

The hotel is quiet. The staff are friendly. I liked the food, some thought really went into it. They have excellent coordination for group events. What I did not like is that the gym is a walking distance outside the hotel. Not cool in a...More

Thank Nyamburah N
Reviewed 3 weeks ago via mobile

My wife and I traveled to Sierra Leone this past Spring to complete the adoption of two beautiful children. We arrived late after a 30 hour journey, yet the staff and kitchen bent over backwards to welcome us with a delicious meal despite the late...More

1  Thank jboyden
Reviewed 4 weeks ago via mobile

A great hotel abit pricey but not alot of choice in Freetown. Comfortable clean and spacious rooms. The staff are very helpful and professional. The location is great for access to the city centre and to most locations.

Thank 101ThomasM101
Reviewed May 6, 2018

Ask for an updated room. The first had an old bathroom and poor air conditioner, the second one had a new bathroom and an air conditioner that worked very well. If you give them your towels, it will be hard to get them back again....More

Review collected in partnership with this hotel
Thank 537,233
Response from Emile R, General Manager at New Brookfields HotelResponded May 8, 2018

Dear 537233, Thanks for taking time to give us your feedback after your stay with us at the New Brookfields Hotel. It is imperative to us that we exceed guest expectations so it was disheartening to hear that you did not experience our true hospitality...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Wheelchair access
Business Center with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$134 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$134 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (16)
Room & Suite (29)
Dining (15)
Business Center & Event Rooms (2)
Questions & Answers
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June 19, 2016|
Answer
Response from Windyrog | Reviewed this property |
I think that you would have to contact the hotel directly.
0
Votes
Room Tips
"Any floor works"
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"All rooms are I believe the same mine was 120"
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"It`s just an Amazing experience!!!"
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"The rooms on the the 3rd floor in the rear side of the hotel facing the tree would be most enjoyable."
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