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The Hub Hotel

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6 Regent Road Wilberforce, Freetown Sierra Leone
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Traveler (37)
Dining (18)
Pool & Beach (5)

About

#6 of 19 hotels in Freetown
Location
Cleanliness
Service
Value
Double bed in all rooms.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Squash
Billiards
Shuttle bus service
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Evening entertainment
Karaoke
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Massage
Baggage storage
Concierge
Executive lounge access
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
122Reviews3Q+A24Room tips
Traveler rating
  • 70
  • 33
  • 10
  • 7
  • 2
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Popular mentions
bbrady wrote a review Feb 2020
Washington, DC4 contributions
What a great place to stay! The rooms are very quiet and everything is where it should be. Plenty of outlets and free wifi you never need to struggle with. Instant hot water. No power blackouts. No mosquitoes in the room. Yes, there's a blow dryer. Yes, there's coffee in the room with a pod brewer or Nescafe. A new liter of bottled water daily is delivered daily and maid service is immaculate. Hotel staff make an effort to greet you and make small talk. They make the effort to know you name. They can tell you flight departure times, and how to get to local attractions immediately, and how much to pay. Delayed checkout is granted--no muss, no fuss, and no additional fee. The restaurant has interior and terrace dining (looking over the ocean!) and the menu is both interesting and of good quality--at a reasonable price! The free breakfast, while not extravagant, is tasty, varied, and all that you need. Great omelettes are made to order. I travel regularly for work--not always in the most affluent countries,..this hotel stands out. It's a real gem at a very reasonable price.
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Date of stay: February 2020
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Response from TheHub H, Front Office Manager at The Hub Hotel
Responded Feb 28, 2020
Dear Sir / Madame, Thank you for taking the time to share your feedback on Tripadvisor, following your recent stay with us. I am delighted that you enjoyed your stay. It is wonderful to hear that you enjoyed the hotel and the rooms' amenities. It is wonderful that you had the opportunity to try our restaurants during your visit. We take great pride in offering our guests the highest level of quality and service and the whole team was most encouraged by your positive words. We look forward to welcoming you back in the very near future. Sincerely, Julie Fawaz Reservation Manager
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jsgraham63 wrote a review Nov 2019
Accra, Ghana12 contributions
I stay at this property from 4th to 11th November, 2019. The hotel staff were very friendly, respectful. The entire compound is cleaned every day. Very busy in the evenings with lots of high profile businessmen and politicians having meetings. It’s really a hub for business. The food was very good too at the restaurant, the lounge, the bar. I enjoyed my stay there. Will certainly go back there and I recommend it to anyone going for a business trip in Freetown. There were also leisure moments too. Very clean swimming pool and a very nice view of Freetown from the hotel poolside. It’s a must see.
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Date of stay: November 2019Trip type: Traveled on business
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fatima t wrote a review May 2019
1 contribution
They were so rude that I lost my apitite and they ignored us the whole time they even waited 30 mins to serve us literally. All they were doing was stare and give you a bad look. I advice u not to come hear
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Date of stay: May 2019Trip type: Traveled with family
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Response from TheHub H, Front Office Manager at The Hub Hotel
Responded Jun 24, 2019
Dear Fatima T, 

Good day and thank you for taking the time to post your review on Tripadvisor,
 We are sorry to learn that your experience with our hotel was less adequate to your expectation. On behalf of the entire team please accept our sincere apologises! I assure you that all comments have been shared with the entire and we will continue to train our staff to ensure complete customer satisfaction. 
 We hope you will give us another opportunity to be of better service to you and rectify the mentioned issues. Thank you once again for your valuable 
Sincerely,  Julie Fawaz Reservation Manager
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zinizana wrote a review Mar 2019
Niamey, Niger175 contributions30 helpful votes
Mediocre for price. Stayed a few nights as needed good wifi, hot showers and a quiet place to work from. I am a single, female traveller. All the above requirements ticked though the wifi was erratic some evenings. The daily supply of bottled water is a welcome touch. As is the kettle,tea bag and coffee sachets. I found waiting and reception staff helpful. I first stayed here in Aug 2015 and was looking forward to my stay. I wasn't blown over and below is why: I got room service, twice food was delivered to my room uncovered. Not sure whether food could be billed to my room, I wasn't given the option. Given the dishes are expensive, make sure you bring lots of cash. Asked for a menu to be brought to my room but waiter waited for me to make my choice. Apparently, they cant leave menus in bedrooms. For the nightly rate I paid, I expected a welcome folder and menu in my room. My AC remote didn't work, annoying, as I spent 95% of my time working from the room. I asked Reception to change it within mins of entering room. One of the managers came in, showed me how to switch off from mains and said he would send a replacement remote the next day - it didn't happen. Finally, when in the restaurant/bar, if not staying, only the non-African staff have the wifi code, it seems. So they call someone else(duty manager) to come over and insert password into your phone. It looks and feels wrong. There must be other ways of preventing staff from using their mobile devices, if indeed that is the reason for making it feel like a colonial outpost.
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Date of stay: May 2018
Rooms
Location
Service
Trip type: Traveled solo
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Response from TheHub H, Front Office Manager at The Hub Hotel
Responded Jun 24, 2019
Dear Zinizana, 

Good day and thank you for taking the time to post your review on Tripadvisor. We are sorry to learn that your experience with our hotel was less adequate to your expectation. We at The Hub Hotel value all types of feedback and we do take them seriously! 
 On behalf of the entire team please accept our sincere apologises! I assure you that all comments have been shared with the entire team and necessary action has been. 
 We hope you will give us another opportunity to be of better service to you and rectify the mentioned issues. Thank you once again for your valuable feedback. 
Sincerely,  Julie Reservation Manager
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Ryan A wrote a review Feb 2019
Dubai, United Arab Emirates609 contributions169 helpful votes
Sitting by the pool, with the gentle breeze over your face is so refreshing, we had a great dinner, if you havent tried the fried chicken with their exclusive gravy, please do, i recommend anybody to check them out, Chef Rabby is great, and rest if the staff are so friendly...
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Date of stay: February 2019Trip type: Traveled with friends
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LOCATION
Sierra LeoneWestern AreaFreetown
NUMBER OF ROOMS
32
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Frequently Asked Questions about The Hub Hotel
Which popular attractions are close to The Hub Hotel?
Nearby attractions include Lumley Beach (2.2 miles), National Railway Museum (2.2 miles), and Cotton Tree (2.2 miles).
What are some of the property amenities at The Hub Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Hub Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Hub Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Hub Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Hub Hotel?
Conveniently located restaurants include Mamba Point Lagoonda Restaurant, Toma, and Crown Xpress.
Are there opportunities to exercise at The Hub Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Hub Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Hub Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is The Hub Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.