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Pullman Dakar Teranga

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382 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Maryland
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is just barely ok. PRO's They are located not far from a nice ocean side restaurant and that's the nicest part about it. The rooms have mini fridges and the staff spoke English as well as French. CONS: they charge you for the gym, local calls they make on your behalf (and fail to mention it) and there... More 

Helpful?
Thank thesunchaser
PULLMAN D, Directeur général at Pullman Dakar Teranga, responded to this review

Dear Mrs, Mr, We very much appreciate your comments regarding your stay at the Pullman Dakar Teranga. It is always a pleasure to receive feedback. We will share your comments with our team. Also, we are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. However we apologize also for all inconveniences... More 

Bangkok
Level Contributor
157 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Currently spending a fortnight at the Pullman. I was given a room, high floor, at the end of the corridor facing the sea and the view is perfect. The hotel is under renovation but the noise isn't a bother at all. Staff is efficient, polite, very professional and always trying their best to accomodate. The breakfast is a buffet: nice... More 

Helpful?
3 Thank Albkk
PULLMAN D, General Manager at Pullman Dakar Teranga, responded to this review

Dear Mr Albkk, We thank you for having chosen the Pullman Dakar Teranga for your stay in Dakar also for sparring your time to write us. Our staff is very sensitive to your comments and thanks you for it. We are very happy to know that you have passed a good stay and that you loved the services offered by... More 

Aix-en-Provence, France
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The restaurant is ok. The pool is nice. The view is amazing. The staff is very nice. And the SUnday buffet, though not gastronomique, is delightful and generous. If you go during the Ramadan, there are few people so you can really enjoy the calm... After Ramadan, it is packed !

Helpful?
Thank happy9710
PULLMAN D, General Manager at Pullman Dakar Teranga, responded to this review

Dear Mrs, Mr, We thank you for having chosen the Pullman Dakar Teranga for your stay in Dakar and for your constructive comments which allow us to improve our services. Your positive remarks encourage us to persevere and reward our teams of their efforts. We are very happy to know that you passed a good stay and loved the services... More 

Sevran, France
Level Contributor
121 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed June 15, 2016 via mobile

The hotel is currently under renovation therefore not all services are available. Staff at the desk extremelly professional and friendly. Location is very central right on the independance square. Breakfast is good with a good selection.

Helpful?
Thank stefqatar
PULLMAN D, General Manager at Pullman Dakar Teranga, responded to this review

Dear Mrs, Dear Mr, We thank you for having chosen the Pullman Dakar Teranga for your stay in Dakar also for sparring your time to write us. Your comments are helpful for us in order to improve continually the quality. Our staff is very sensitive to your comments and thank you for it. We also inform you that the works... More 

Douala
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 12, 2016

I was in transit from Banjul to Guinea. I stayed there for the week end. Positive: They accept AMEX, Anyone can easily book. There is a free pick up from the airport if you reach at the same time as the bus. The airport transfer is not based on flight schedule but for hotel internal hours schedule. So we reach... More 

Helpful?
Thank Ngoumela Fokou G
PULLMAN T, General Manager at Pullman Dakar Teranga, responded to this review

Dear Mr Ngoumela Fokou, We thank you for having chosen the Pullman Dakar Teranga for your stay in Dakar also for sparring your time to write us. Your comments are helpful for us in order to improve continually the quality. Our staff is very sensitive to your comments and thank you for it. About your observations on the room, we... More 

Montreal, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 1, 2016

Seems to have been in renovation forever. rooms are quite small and dated, but I guess about to be upgraded. Not a lot of choices on the menu, the terrasse was nice but now migrated in front of the building due to renovation, buffet breakfast is adequate. Internet is quite slow. The swimming pool is abolutely amazing though. Quiet, except... More 

Helpful?
Thank yannicknancy142
PULLMAN T, Directeur général at Pullman Dakar Teranga, responded to this review

Dear Mrs, Mr, Thank you for taking the time to tell us about your experience at the Pullman Dakar Teranga. We are sorry that your experience did not meet your expectations about the room product, the wifi and the menu; please allow us to express our sincerest apologies. Concerning the room, it is one of the priorities of our renovation... More 

Canton of Zurich, Switzerland
2 reviews
2 of 5 stars Reviewed May 30, 2016

The hotel is a construction site! Phones are not working, emails do not upload due to slow internet, banging all day from everywhere, hotel and pool separated by street and no walkway, filthy bathroom and mold on the ceiling in hallway and bathroom. Honestly, the hotel needs to shut done during this remodeling and not charge guests for a terrible... More 

Helpful?
Thank Sedona K
PULLMAN T, Directeur général at Pullman Dakar Teranga, responded to this review

Dear Mr, we very much appreciate your comments regarding your stay at the Pullman Dakar Teranga. It is always a pleasure to receive feedback? We will share your comments whith our team. Also, we are terribly sorry that your experience did not meet your expectations about room and bathroom; Please allow us to express our sincerest apologies and those of... More 

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anthem, arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 26, 2016

The hotel is indeed going under renovations. The banging starts about 7am and goes until 6p at least. My biggest complaint is in regards to towels. So many reviews have been left, yet the hotel does NOTHING to improve. They leave one small hand towel when they service the room. When you ask for a large towel, the maid will... More 

Helpful?
Thank jillscherer
PULLMAN T, Directeur général at Pullman Dakar Teranga, responded to this review

Dear Mrs, Thank you for taking the time to tell us about your experience at the Pullman Dakar Teranga. We are sorry that your experience about towels did not meet your expectations; please allow us to express our sincerest apologies. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address... More 

Mumbai (Bombay), India
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 25, 2016

As you arrive at the gate, there is a very strict security check of the vehicle, where everyone has to get down. I was happy as it indicates that security will not be an issue. Then as I look at the hotel, i see that the left side is entire covered with safety netting and the area between the slabs... More 

Helpful?
Thank 2coo
PULLMAN T, General Manager at Pullman Dakar Teranga, responded to this review

Dear Mrs, Mr, We very much appreciate your comments regarding your stay at the Pullman Dakar Teranga. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

BERKSHIRE UK
Level Contributor
228 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed April 17, 2016

This is definitely not 5 star?? The noise from the re building is such that you cannot hold a conversation in reception or in many rooms. The hotel is run down. I had to ask for my rooms to be made up, and then again ask for towels. The Wi-Fi is hit and miss. The breakfast are ok but not... More 

Helpful?
Thank MICKFBERKS
PULLMAN T, Directeur général at Pullman Dakar Teranga, responded to this review

Dear Mr, Thank you for taking the time to tell us about your experience at the Pullman Dakar Teranga. We are sorry that your experience about the accommodation and the wifi did not meet your expectations; please allow us to express our sincerest apologies. The Pullman Dakar Teranga is in a period of works since a few months and plans... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Sofitel Teranga Dakar, an exquisite luxury hotel, is conveniently located right in the heart of the business district. Close to several major corporate headquarters as well as shopping areas, the ocean and the Gorée island ferry dock, this hotel is well suited for both business and holiday travel. ... more   less 

Additional Information about Pullman Dakar Teranga

Address: 10 Rue Colbert | Place de L' Independance, Dakar 3380, Senegal (Formerly Sofitel)
Location: Senegal > Dakar Region > Dakar
Price Range: $106 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Dakar Teranga 5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Pullman Dakar Teranga Hotel Dakar
Pullman Dakar Teranga Ex
Accor Dakar Teranga Ex
Sofitel Dakar
Dakar Sofitel
Hotel Style:
#4 On the Beach Hotel in Dakar
#4 Luxury Hotel in Dakar
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