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Novotel Dakar

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404 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Johannesburg, South Africa
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was a pleasant hotel. Very good service. Workers at the hotel are friendly and always at your disposal. Preferably always select a room with a sea view since room rates are the same with normal view. Not as huge wide variety of food on the menu but they have good buffet option from time to time. Breakfast is... More 

Helpful?
Thank yvesdjuma
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Hi Dear guest, We thank you for choosing the Novotel for your stay and taking time to write us. It is a pleasure to read your comments, and to to know that you your enjoy your stay. We will share with all our team. We hope to receive you again in a close future. With Regards General Manager More 

Johannesburg, South Africa
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Spent 3 nights in the hotel and found it to be very safe, efficient and clean. The bar by the pool is pretty cool but definitely not exactly the trendiest place to be in Dakar. However good value for money overall. If you looking for a good hotel in the centre of Dakar and are on business it's one of... More 

Helpful?
Thank Poranic
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Hello Dear Guest, Thank you for taking trime to write us following to your stay at Novotel Dakar. We really appreciate your comments, and we will share with all our staff. We hope to receice you again in a close future. With Regards General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I would just say that the staff is outstanding and made my stay very enjoyable. They were very helpful and were willing to assist me whenever possible. Security is very tight and it made me more comfortable

Review collected in partnership with Accorhotels.com

Helpful?
Thank ngoan e
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Hi Dear Guest, we thank you for choosing Novotel Dakar for your stay and taking time to write us. your comments ares very appreciate and as you have seen your security is our priority. And we hope to receive you again several times. With Regards General Manager More 

Abuja
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 23, 2016

Suitable for both business travelers and tourists. In great location close to the sea. Ask for sea side rooms for a great view of the ocean. Rooms a it dated but clean. Nice pool area and close to an excellent sea food restaurant 'Lagon'.

Helpful?
Thank Dennis Z
DirNovotelDakar, Directeur général at Novotel Dakar, responded to this review

Hi Dear Guest, we thank you for choosing Novotel for your stay and taking time to write us. Your comments are very important for us, and i will share with all the staff. I hope to receive you again in a close future. With regards General Manager More 

1 review
5 of 5 stars Reviewed June 12, 2016 via mobile

Stay at Novotel Dakar for business trip and I had an excellent stay... The kitchen team have a very good chef and restaurant is very well also... Everything here is good thanks for all the staff, I appreciate my stay here see you soon...........................,... ..............,,

Helpful?
Thank Maxime S
DirNovotelDakar, Directeur général at Novotel Dakar, responded to this review

Hi Dear Maxime, we thank You for choosing Novotel Dakar for your stay; Novotel hotels are eager to provide the best quality service for your stay; therefore, your opinion is very valuable. And we will share with all our team, shall continue to work harder to give you more of satisfaction during your next stay. Again, we thank you for... More 

Montreal, Canada
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 8, 2016

My first time at this hotel was back in 2013; it used to be really good at the time. I was shocked to see the deterioration in its rooms; nothing has been done in those rooms since 2013. The carpets are smelling terribly esp if you turn off the air-conditioning. The bed sheets and towels are super old; they are... More 

Helpful?
Thank Zakisaad
DirNovotelDakar, Directeur général at Novotel Dakar, responded to this review

Hi Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

New York City, New York
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 7, 2016

My room was clean, with all amenities. The hotel staff were attentive and friendly. I was there for a conference, and the facilities and lunches were excellent, though conference rooms got hot. Not so the rest of the hotel, the ac worked very well. The free wifi was dependable, but slow. The Oceanside location is wasted; there isn't much of... More 

Helpful?
Thank Kjcolvard
DirNovotelDakar, Directeur général at Novotel Dakar, responded to this review

Hi Dear Guest, We thank you for taking your time to write us following your stay. It is a real pleasure to know that you appreciated your stay. you gave a very nice description of our hotel, and our satff we are going to share your comments with all the team and we shall continue to work to give you... More 

1 review
1 of 5 stars Reviewed June 7, 2016

Untrained, discourteous staff right from the gate to room service. From the muggy rooms which smell like an ashtray to the dilapidated carpet and poor cuisine. I have nothing good to say about this hotel and I just got here. The experience so far, will last me a lifetime and fill my 'bad hotels' anecdotes for years to come. Steer... More 

Helpful?
Thank Achieng A
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Hi Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Travelers are raving about these Dakar hotels

Berlin, Germany
Level Contributor
81 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed June 4, 2016

Unfortunately I was asked to stay in this hotel as beeing part of a group, it was not my choice. After beeing there, one thing is for sure; i will not return until the carpets all over are changed. On any aisle, in every room. The hotel is located within the city center, just split by a small road from... More 

Helpful?
Thank TDBBerlin
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Dear Mrs Walker , Hello Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. we thank you for the... More 

Maasmechelen, Limburg, Belgium
Level Contributor
106 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed June 2, 2016 via mobile

Checking in and out is horrible, staff is undermanned and It takes ages, we waited for 1 hour! Rooms are basic with carpet,not a fan...1 towel...cheap looking finish, basic bed,too hard. Lots and lots of noise, walls are thin, staff is loud. Breakfast was ok, coffee is a challenge to get. Only good thing, Free WiFi! If Up To me... More 

Helpful?
Thank John P
DirNovotelDakar, Directeur général at Novotel Dakar, responded to this review

Hi Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Novotel Dakar is located in the central business district, looking across to Goree Island, 5 minutes walk from the Place de l Independence and 15 km from Leopold Sedar Senghor International Airport (free shuttle service). The hotel features 241 air conditioned rooms including two suites, a bar, a restaurant, meeting rooms, a swimming pool. ... more   less 

Additional Information about Novotel Dakar

Address: Ave Abdoulaye Fadiga | BP 2073, Dakar 18524, Senegal
Location: Senegal > Dakar Region > Dakar
Price Range: $139 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Dakar 4*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Odigeo, Priceline, Travelocity, HotelTravel.com, ACCOR and Hotels.com so you can book your Novotel Dakar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Dakar Hotel Dakar
Dakar Novotel
Hotel Style:
#3 Luxury Hotel in Dakar
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