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Terrou-Bi

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Boulevard Martin Luther King, Dakar 1179 Senegal
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Traveler (343)
Pool & Beach (72)
Room & Suite (48)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 71 hotels in Dakar
Location
Cleanliness
Service
Value
Travelers' Choice
Dive in luxury and voluptuousness in this 5-star resort surrounded by fine sand. Take a stroll on its private beach, enjoy the ocean breeze and the breathtaking view of the Islands of the Madeleine. Take full advantage of the activities offered at Terrou-Bi: an outdoor infinity pool heated all year round, a private beach, a gym, a casino, etc. The complex offers 3 restaurants (including a gourmet one), and 2 lounge bars where you can relax, have a drink and watch the sunset. The Terrou-Bi puts at your disposal 10 meeting and banquet spaces fully equipped over nearly 2800m² that fill the requirements and expectations of an international clientele. Free Wi-Fi access covers the entire complex. The large parking inside the property is free.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Airport transportation
Wifi
Infinity pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Fishing
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Modern
Languages Spoken
English, French, Spanish, Italian
592Reviews13Q+A66Room tips
Traveler rating
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Popular mentions
khady69 wrote a review May 2021
Stockholm, Sweden12 contributions6 helpful votes
The fact that the room was not cleaned when I checked in was very bad to begin with! I got to pick up the receptionist Fallou and showed him that the room was very dirty. I had to wait for the room to be cleaned. The room had old chewing gum and smelled of smoke. I chose a non-smoking room. It does not meet the requirements for Covid-19 regulations. The poor cleaning happened several times during my stay. I complained to the human resources manager. Furthermore, I thought that some of the receptionists had a very strange behavior and they were unpleasant. It is difficult to understand their bad treatment and behavior in fact. They have plenty of staff who do nothing. You can sit for a long time and wait to order food or coffee. It takes just as long to get served when it comes to service staff overall. Room service is failing as it takes time to get help. I needed to iron a shirt for an important meeting and when I asked for an iron or help to iron my shirt, it took all day without any help. I went to the meeting with an unironed shirt. Ironing table and iron came to me after I had been to the meeting. I was told to repack as the hotel had other important guests from the US, who would be staying in the room already occupied by me. For two days all my clothes and things were unpacked and I waited for the eternal move. After two days, when I asked, I got the answer that I was allowed to keep the room. Unfortunately the hotel was empty for the 15 days I stayed there. The outside is very nice but inside are dirty carpets, poor cleaning and self-absorbed receptionists. Margarithe and Fallou are professionals and treat one with kindness. I think the hotel is not worth 5 stars. There is a lot that does not work well, among others, the door at the entrance and that the room lacked a breakfast menu. Security check was ok . The receptionists can go on a new skills training so they can become service-minded. They have plenty of staff who do nothing. People who really like their jobs are needed and clients must be treated equally and with respect, even the locals. Some male receptionists are disrespectful and they are ashamed of their duties.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: The rooms with sea view on the top floor are quiet!
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Response from Christophe Maffei, Marketing at Terrou-Bi
Responded 4 weeks ago
Dear Khady69, we do thank you for sharing your experience. We sincerely do apologize for all the inconveniences occured during your stay and and share your comments with our team to help to improve our service quality. We hope to host you soon and be able to show you improvements. Best regards
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Alioune Badou D wrote a review Mar 2021
Hitchin, United Kingdom2 contributions
We’ve been going to Terrou-bi ever since it was just the Pier and the Restaurant. It is now the best place to dine in Dakar. Why? The brothers, Kamil and Samir, are highly trained ‘Dudes’ and it shows in the Michelin Star-like quality and presentation of the food. On our last visit for my younger boy’s birthday, they laid out a ‘mango theme’ menu. On arrival (advanced booking is must), the tone is set by a very a warm, friendly and professional welcome from a well trained staff. Once seated, we we’re treated to a tasty successions of little appetisers to set you on the mango trail, about six of them, from small morsels of red mullets topped with a frothy crème, rillettes, pâtés, compotes etc...This was like a ‘dégustation menu’ exploring all the variations on the mango taste which did not disappoint. And to top all, to our surprise, they made a fab chocolate cake for my son, and Kamil and his wife kindly came to our table to wish my boy a Happy Birthday! Terrou-bi is not just a gastronomic night out, there is a Casino, NightClub, and Beach and Buffet at week-ends for a whole family to enjoy. For your first time in Dakar, the place is a Must!
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Date of stay: March 2021Trip type: Traveled with family
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Response from Christophe Maffei, Marketing at Terrou-Bi
Responded Mar 24, 2021
Dear aliounebadoudiop, we deeply thank you for your confidence and taking time to share your experience. Your nice comment means a lot to us. We are more than happy that you keep feeling our way to consider guest through the years. We hope de welcome you verry soon at Terrou-Bi.
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hind c wrote a review Mar 2021
Saly, Senegal4 contributions2 helpful votes
I checked in at 3am, luggage service excellent however had to wait for the registration, was checked in to a room that smelled cigarette , it was late and I was tired so I just figured I ll change room in the morning Next day I asked to have my room change, it was quick, room available before 3pm, again luggage service perfect, however this time the room had no balcony just sort of a window on top of the restaurant, couldn’t even open the curtains .. so I had to unpack and pack again for the third time for a room change that I did the next day. For someone who a in a long stay.. it s necessary to make sure to have a set room since the beginning Haven’t seen a front desk manager or guest relation through out my stay, no excuses were made about the multiplie changes .. it would have been the right thing to do. Pool staff , very good, even though the transat are quite used the service is quick, smooth Best service at restaurant la terasse, where the manager always there asking if everything is good and very hands on Room service.. needs serious update in service ... u must be aware Everyday I had different set up of amenity in the room , sometimes small towels , sometimes big.. over all good, never missed a day, respect the dnd , and always curtious !
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Date of stay: March 2021Trip type: Traveled solo
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Response from Christophe Maffei, General Manager at Terrou-Bi
Responded Mar 22, 2021
Dear 768hindc, thank you for choosing Terrou-Bi Resort for your stay and taking time to share your experience. We sincerely thank you for all your kind gestures towards our team and are deeply sorry for the incidents occured. Be sure that we are taking your feedback verry seriously and implementing the right measures to correct our way to serve. We do remain at your entire disposal and hope to welcome you again at Terrou-Bi soon.
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polettistephane wrote a review Jan 2021
Marseille, France6 contributions1 helpful vote
+1
I spent a beautiful weekend at the Terou-bi, with a beautiful room with sea-view. Restaurants with breakfasts and especially brunch on Sunday were amazing and it was a pleasure to stay at the terrasse then just to chill. The swimming pool is like on pictures, so chic and designed. Casino is full of every machines and tables of gaming you need, like a little Vegas in Sénégal ! A special thank to M. Fadouga for all he did for my friend of me, and hope to see you again soon. Stéphane.
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Date of stay: December 2020Trip type: Traveled with friends
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Response from Christophe Maffei, General Manager at Terrou-Bi
Responded Jan 4, 2021
Dear Stephane, thank you for choosing Terrou-Bi for your stay and taking time to share your experience. We are pleased that you spend a beautiful week-end, we will send your compliments to our teams. We will be glad to welcome you at the Terrou-Bi very soon.
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Sandi R wrote a review Nov 2020
1 contribution
Great location, views and food but this place is badly let down by front desk service. Lack of training? Nail in the coffin was when house keeping walked straight into my room without knocking!! Expected better from a 5 star hotel.
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Date of stay: November 2020Trip type: Traveled on business
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PRICE RANGE
$207 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
terrou-bi hotel dakar
LOCATION
SenegalDakar RegionDakar
NUMBER OF ROOMS
168
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Frequently Asked Questions about Terrou-Bi
Which popular attractions are close to Terrou-Bi?
Nearby attractions include Island of Gorée (4.7 miles), La Maison des Esclaves (4.7 miles), and Le Monument de la Renaissance Africaine (3.5 miles).
What are some of the property amenities at Terrou-Bi?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Terrou-Bi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Terrou-Bi?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Terrou-Bi?
Yes, free parking is available to guests.
What are some restaurants close to Terrou-Bi?
Conveniently located restaurants include Restaurant Farid, La Pampa, and Au Comptoir De La Fourchette.
Are there opportunities to exercise at Terrou-Bi?
Yes, guests have access to a pool and a fitness center during their stay.
Does Terrou-Bi have an airport shuttle?
Yes, Terrou-Bi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Terrou-Bi?
Yes, dry cleaning and laundry service are offered to guests.
Does Terrou-Bi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Terrou-Bi?
The staff speaks multiple languages, including English, Spanish, French, and Italian.