Great Seasons Hotel

Great Seasons Hotel

No 326 KG 14, Ave, 383 St House, Kigali Rwanda
Traveler (12)
Room & Suite (15)
Pool & Beach (4)

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Avg. $91 /night, 2/16 - 2/17
$115
per night
$99
per night
$83
per night

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About

#36 of 94 hotels in Kigali
Location
3.3
Rooms
4.2
Value
3.4
Cleanliness
4.3
Service
4.2
Sleep Quality
4.2
Great Seasons Hotel is a modern facility, comfortable and conveniently located in the quiet and high end suburb of Gacuriro/Kagugu hills, just 15 minutes drive from Kigali International Airport, 10 minutes to the city center and only 5 minutes drive away from the famous RWANDA GENOCIDE MEMORIAL CENTER. The hotel has a total of 31 rooms including 23 standard rooms, 2 Twin rooms, 3 Junior suites and 2 Executive suites. The Executives suites have two separate bedrooms, a large sitting room and a fully equipped kitchenette with Fridge, Microwave, a gas cooker and air condition. The junior suites have one separate bedroom and a sitting room fitted with air condition. All rooms have a private bathroom, WiFi connection, flat screen TV's , tea and coffee making facilities, hairdryers Iron and Ironing board, and are tastefully furnished to create the unforgettable cozy experience of your stay in Kigali. The hotel boosts 5 conference halls with a capacity of 10 people & 200 people per seating, a coffee shop, a pool bar and a gift shop. It has a 24 hrs manned reception and a wake-up call service. We offer free airport transfer services to our guests.Town shuttle can be provided upon request. Designed facilities also available within the hotel includes two restaurants , swimming pool, a wellness center with sauna and massage services.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness / spa locker rooms
Pool
Free breakfast
Entertainment staff
Evening entertainment
Kids stay free
Valet parking
Wifi
Personal trainer
Sauna
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Karaoke
Babysitting
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Massage
Neck massage
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Mosquito net
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Swahili
Traveler rating
  • 10
  • 13
  • 4
  • 3
  • 2
Time of year
Traveler type
Language
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Popular mentions
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Detailed Reviews
DJnP wrote a review Jan 2021
4.0 of 5 bubbles
Spent 4 days here. A well run hotel, friendly staff and good food. The rooms are clean and simple. Let’s just say they get all the basics right. However one thing that can be improved is the WiFi signal strength around the rooms especially. Please find a way to boost your signal.
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Date of stay: January 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent de Paul Niyongira, General Manager at Great Seasons Hotel
Responded Jan 29, 2021
Dear DJnPW, Thank you for choosing our hotel and taking time to share your feedback. It is such a pleasure to learn that you appreciated the beautiful of hotel , the friendly and helpful staff ; the clean room; variety of food...We do consider what you mentioned on boosting the WiFi signal, based on this review, the study is going on we wish this issue to be fixed by the end of January. We value your feedback and look forward to hosting you again in the future. Thank you for constrictive review Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fortune_Madhuku wrote a review Sep 2022
Harare Province, Zimbabwe
+1
4.0 of 5 bubbles
I was travelling to Zimbabwe and decided to drop in Kigali to visit the city and nearby attractions. I must say I had a great experience at Great Seasons Hotel. The airport pick up and drop off shuttle was perfect, always on time. The room was neat and well maintained and I enjoyed the massage and sauna services. Food was great, especially breakfast. I enjoyed the special African tea which they prepare very well. The hotel is located in the serene and affluent Gacuriro suburb, ensuring that guests enjoy a peaceful and restful environment. I will definitely come back.
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Date of stay: July 2022
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Rooms on 3rd floor have the best views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fidence M wrote a review Feb 2021
5.0 of 5 bubbles
Excellent service
The rooms well clean, amazing staff, I enjoyed my stay in this hotel. They were extremely accommodating. I had a wonderful experience at Great Seasons Hotel, I highly recommend this hotel for everyone visiting Kigali.
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Date of stay: December 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent de Paul Niyongira, General Manager at Great Seasons Hotel
Responded Feb 5, 2021
Hello Jet628618, Thank you for your visit and your kind recommendation for Great Seasons Hotel. We are delighted that you have enjoyed your stay with us and your kind recommendation, we look forward to welcoming you again soon. Kind regards,
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susan b wrote a review Jul 2024
1.0 of 5 bubbles
I was sent to the Great Seasons by Rwandair after my flight was cancelled. They comped me the room and gave me a lunch voucher (which I didn’t use) and a dinner voucher, I found the hotel to be drab and dingy and the bathrooms are old and outdated. There was an odd smell in the building. My room had an ac remote that didn’t work (had to stand on a chair to turn it on but could not adjust temp or mode), a shower that you had to step high hip into the tub with no grab bar to assist so it was difficult for someone my age. Bit mostly it was the lack of customer service- the food was awful so I barely ate - I asked to see a dessert menu and she said they only had ice cream but I’d have to pay for it because it wasn’t covered in the voucher! Then I asked at the Front desk for a bottle of water and she said they only give one per room but I could buy it at the bar! She finally relented and gave me another bottle. I know the room was comped so I didnt expect much but this was pretty bad. I do not recommend and wrote to Rwandair to tell them about it.
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Date of stay: July 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mark t wrote a review Sep 2023
2.0 of 5 bubbles
Planned on spending 2 nights but left after first. Ad copy boasts that it’s adjacent to a quiet suburban neighborhood.
Yes, that’s true. But it’s outside that peaceful neighborhood, situated at the intersection of two extremely busy roads. So there’s no quiet side.
Making matters worse, windows are aluminum clad without seals. It's hard to tell if a window is actually closed since noise difference is negligible. I changed first room because one of the windows simply wouldn't close at all.
Broken towel racks, water not draining in shower pan, worn out corridor carpets, tv didn’t work even without remote(plug would not stay in socket) remote for A/C non-functional.
Clearly, no one is doing any routine checking or maintenance. Finally, in the restaurant, the tv is located such that the kitchen personnel stare at football rather than concentrated on preparations. The waitress has very nice, though.
Front desk Alex was very friendly but he told me he’s send up someone to check the TV. Never did. When I went down to check, he’d already left his shift.
But, pool is OK and the floor and stair marblework is very nice. If that’s what you came, for you’ll be delighted.
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Date of stay: August 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Folarin Agbebi wrote a review Jun 2021
Abuja, Nigeria
3.0 of 5 bubbles
Had a one week trip to Kigali, Rwanda with colleagues and lodged at Great Seasons Hotel, Kigali. Lovely hotel, quiet spot to reminisce on a lot. A swimming pool, poolside bar, Sauna and functional kitchen among others. Lolzzz. I mean the kitchen gets you what you need at anytime. Always enjoyed my sitout at the poolside. Lots to eat and drink. Environment was clean. Rooms were well taken care of, but they could do better. Although, not in the city center, its a good spot to stay but traffic could be a problem at rush hour. Not too far from the airport. The staff were receptive and friendly. Overall, it was a lovely stay at Great Seasons Hotel. Could be back there though. Lolzzz.
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Date of stay: June 2021Trip type: Traveled on business
Room Tip: Parking is available but not too large
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent de Paul, General Manager at Great Seasons Hotel
Responded Jun 24, 2021
Dear Afons, Thank you for choosing to stay with us during your time in Kigali. We are pleased to know our service, rooms, amenities and overall experience made your time with us perfect and memorable. Our top priority is to make sure every guest leaves satisfied and inspired. We look forward to sharing your compliments with all the team . Thank you again for your positive feedback, and we hope to see you again soon. Greet all your familly,
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Hannah D wrote a review Mar 2022
5.0 of 5 bubbles
Lovely, friendly staff. Clean, good sized rooms, I've stayed here many times, their sauna and pool areas are clean and well maintained, not to mention lovely & their staff are all very helpful and friendly. The rooms are clean and even have bathtubs and tea/ coffee facilities in the rooms! I'd definitely recommend this hotel.
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Date of stay: March 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kenneth K wrote a review Apr 2023
Abuja, Nigeria
+1
4.0 of 5 bubbles
In December, 2022; I was visiting Rwanda for the 5th time, and decided to stay at Great Seasons where I had stayed during one of my previous visits in 2017.

It was interesting to know that an intern from my 2027 visit was now a manager, and recognised me. This made my booking easier.

Overall, this didn't have any direct impact with my experience, as the staff were as professional as in 2017. The quality of service had not dropped either.

Only dent on my experience was when I ordered for drinks from the bar, and they came with a bill quite different from what was on the menu, and expected me to accept the difference just like that.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HMS u wrote a review May 2016
Kampala, Uganda
2.0 of 5 bubbles
The hotel has a few pluses: the neighborhood is nice and quiet and the poolside bar is nice. The staff are also quite friendly, but I had to leave 2 nights into what should have been a 5 night stay.

Kigali is relatively expensive as far as hotels go but I think at $110 a night (negotiated down by our company) Great Seasons is too expensive. They failed to pick me up at the airport as promised, the rooms are cramped, the lighting did not work well and the bathroom flooded whenever I had a shower. The breakfast was not good enough; the buffet selection was poor and anything else I asked for took at least 15 minutes to get to me. The hotel is situated a fair distance from the CBD so one needs to make good logistical arrangements if one is a business traveler.
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Date of stay: May 2016
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: The rooms facing to the front of the hotel have a better view (Kigali City and the pool).
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GreatSeasons H, Sales and Marketing Manager at Great Seasons Hotel
Responded Jun 11, 2016
Dear HMS u Thank you very much for taking a time to write a review Great Seasons Hotel experience. we appreciate that you found our staff so friendly. However you stayed only two nights in stead of five nights as you had planned because you find the prices expensive. we apologize that you were not picked from the airport as promised. Concerning the other issues , we increased the lamps to provide more lights and we also corrected the issues of floods in bathroom has been corrected also. to improve buffet selection and breakfast, we provided one week training to our chefs as we found it is the best way to boost the quality of what we prepare for our guests. We are very sorry that your experience fell well short of your expectations of the standard that we would be delivering to our honored guests and the time you took to give us this feedback so that we can rectify the short comings. Concerning the location of the hotel, we have decided to be offering A hotel shuttle for per request that will help guest to go to their office premises or conference venue. Once again, thank you for your comments and we are looking forward welcoming you back again. Yours sincerely, Jean Nepomuscene BAZIMAZIKI / Sales and Marketing Manager
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Visenti N wrote a review Feb 2021
5.0 of 5 bubbles
While traveling back to Rwanda,I booked at Great Seasons Hotel, they give me the confirmation in just few minutes while we arrive at the airport we find a smart guy with our names we say wouuu,he drove us at the Hotel it was midnight ,we ordered some food, in few time they served Rwandan dished delicious, we have been well accommodate in nice room with enough amenities.

Definitely we will come again, Keep on guys
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Date of stay: January 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent de Paul Niyongira, General Manager at Great Seasons Hotel
Responded Feb 6, 2021
Dear visentin2021, Thank you for taking the time to compliment us. We are delighted that our services met your expectations, It was our pleasure serving you at Great Seasons Hotel, and we look forward to hosting you again at next visit. Regards,
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Fortune_Madhuku wrote a tip Sep 2022
Harare Province, Zimbabwe625 contributions42 helpful votes
4.0 of 5 bubbles
"Rooms on 3rd floor have the best views"
Read full review
Folarin Agbebi wrote a tip Jun 2021
Abuja, Nigeria389 contributions45 helpful votes
3.0 of 5 bubbles
"Parking is available but not too large"
Read full review
Ismael N wrote a tip Feb 2018
Kigali, Rwanda51 contributions3 helpful votes
5.0 of 5 bubbles
"swimming pool viw"
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David H wrote a tip Feb 2017
Beirut, Beyrouth, Lebanon30 contributions5 helpful votes
4.0 of 5 bubbles
"First floor rooms don't have carpets. If the bed feels hard, check that the mattress is the right way up."
Read full review
AriadneGN wrote a tip Jan 2017
Bideford, United Kingdom28 contributions9 helpful votes
4.0 of 5 bubbles
"Go with the flow, and enjoy the odd anomalies!"
Read full review
Not the right property for you?
There are more places to choose from in the Kigali area.
PRICE RANGE
$90 - $121 (Based on Average Rates for a Standard Room)
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
31
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GREAT SEASONS HOTEL

Frequently Asked Questions about Great Seasons Hotel
Which popular attractions are close to Great Seasons Hotel?
Nearby attractions include Niyo Art Gallery (1.4 miles), Kigali Genocide Memorial (2.4 miles), and Inema Art Center (1.5 miles).
What are some of the property amenities at Great Seasons Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Great Seasons Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Great Seasons Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Great Seasons Hotel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Great Seasons Hotel?
Conveniently located restaurants include Filini Restaurant & Bar Kigali, Cucina Restaurant, and Fusion Restaurant.
Are there opportunities to exercise at Great Seasons Hotel?
Yes, guests have access to a pool, a sauna, and locker rooms available in the fitness center during their stay.
Does Great Seasons Hotel have an airport shuttle?
Yes, Great Seasons Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Great Seasons Hotel have airport transportation?
Yes, Great Seasons Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Great Seasons Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Great Seasons Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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