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Great Seasons Hotel

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No 326 KG 14, Ave, 383 St House, Kigali Rwanda
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$151
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Traveler (2)
Room & Suite (13)
Pool & Beach (3)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 01/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Great Seasons Hotel
Updated 01/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 224 B&Bs / Inns in Kigali
Location
Cleanliness
Service
Value
Great Seasons Hotel is a modern facility, comfortable and conveniently located in the quiet and high end suburb of Gacuriro/Kagugu hills, just 15 minutes drive from Kigali International Airport, 10 minutes to the city center and only 5 minutes drive away from the famous RWANDA GENOCIDE MEMORIAL CENTER. The hotel has a total of 31 rooms including 23 standard rooms, 2 Twin rooms, 3 Junior suites and 2 Executive suites. The Executives suites have two separate bedrooms, a large sitting room and a fully equipped kitchenette with Fridge, Microwave, a gas cooker and air condition. The junior suites have one separate bedroom and a sitting room fitted with air condition. All rooms have a private bathroom, WiFi connection, flat screen TV's , tea and coffee making facilities, hairdryers Iron and Ironing board, and are tastefully furnished to create the unforgettable cozy experience of your stay in Kigali. The hotel boosts 5 conference halls with a capacity of 10 people & 200 people per seating, a coffee shop, a pool bar and a gift shop. It has a 24 hrs manned reception and a wake-up call service. We offer free airport transfer services to our guests.Town shuttle can be provided upon request. Designed facilities also available within the hotel includes two restaurants , swimming pool, a wellness center with sauna and massage services.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Personal trainer
Free breakfast
Entertainment staff
Evening entertainment
Babysitting
Valet parking
Wifi
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Karaoke
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Mosquito net
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Swahili
24Reviews1Q+A5Room tips
Traveler rating
  • 7
  • 11
  • 3
  • 2
  • 1
Time of year
Traveler type
Language
Selected filters
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  • English
DJnP wrote a review Jan 26
16 contributions7 helpful votes
Spent 4 days here. A well run hotel, friendly staff and good food. The rooms are clean and simple. Let’s just say they get all the basics right. However one thing that can be improved is the WiFi signal strength around the rooms especially. Please find a way to boost your signal.
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Date of stay: January 2021Trip type: Traveled on business
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Mivu6 wrote a review Aug 2019
Kigali, Rwanda2 contributions
I ordered dinner with 3 friends I can’t contain my self not to say that service was remarkably horrible. At some point I engaged with the service manage hoping for change but was all wasted efforts. You could easily note the service sloppiness and sad fact is that staff didn’t even seem to be bothered. Business as usual. Shameful!
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Date of stay: August 2019Trip type: Traveled with friends
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Response from GreatSeasons H, Director of Sales at Great Seasons Hotel
Responded Sep 9, 2019
Dear Customer, thank you for your feedback. Am very sorry to hear this and the late reply, am still new and i took time to update our Hotel account just today Hence my accounter with this negative review. I take my time to apologize for any inconvenience cause by this issue and i promise to work on improving the Service and make sure the hotel have professional staffs who values customers well being and happiness. Thank you.
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Satu wrote a review Jun 2019
Espoo, Finland2 contributions
Comfortable hotel with very nice Sauna, exceptionally friendly staff. Quiet location and nice restaurant by the pool. Great place that makes a business trip feel like a small vacation. Warm recommendation for a peaceful stay up the hills, with a beautiful view over Kigali.
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Date of stay: April 2019Trip type: Traveled on business
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Response from GreatSeasons H, Director of Sales at Great Seasons Hotel
Responded Sep 9, 2019
Thank you very much for your feedback, Hope to host you again on your next trip to Kigali. Thank you and Best Regards,
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Karen W wrote a review Mar 2019
Fox River Grove, Illinois576 contributions202 helpful votes
I stayed at Great Seasons for five nights as I had work nearby. I found the staff to be very friendly and helpful. The breakfast host remembered my omelette preference after the first day and just put the order in, and did so for the other four members of my group as well. They seemed genuinely eager to take good care of us. The hotel is not luxurious; it is a mid-level hotel. A great strength was cleanliness - my room was very clean on arrival and that level was maintained throughout the stay. The public areas also were kept nice and clean. There were some things that were a bit disappointing like threadbare linens (towels with fraying edges, holes in the sheets), my room safe that was locked when I arrived and never opened even though I requested that they do so, and the fact that the shower drained slowly so I was always in ankle-deep water when I finished my shower. However, there were also good things - like a small water leak in the bathroom that was repaired promptly as soon as I notified them of it. They replenished water in the room daily. There is a hot water pot in the room with coffee, tea and sugar - but note, no creamer if you like cream in your coffee or tea. The internet, which was free, worked well for me and for most of my colleagues. One person on our team of five said he could do basic email but not attachments. This may be due to room location; I noted that there was a wireless access point very near my room. Rooms have a small balcony; some of the rooms have a chair or table on the balcony. At night, you will need to sleep with the AC running because, though it cools off at night, if you leave the door to the balcony open, the bugs will come in & that won't be good. (This is a location with malaria.) I found that, even with my AC set at the lowest setting, I could not get the room cooler than 72 F/22C, which was a little warmer than I like. One last point on which to comment is the electricity. On the plus side, they have both the round shape/European outlets, as well as a shape that will take the flat plugs from the US (but you still need a transformer to 220 unless it's a device that runs 110-240, such as most computers). To the negative, though, I still had trouble getting things to plug in, as if the outlets were not set properly. I even had trouble plugging in the hairdryer supplied with the room on 2 of the 5 mornings (it just wouldn't go in). I had previously been to this same area and prefer the other Kigali hotel I have reviewed, but Great Seasons was more convenient for my work this time. It was fine - especially because of the cleanliness and helpful staff. These items I mention were annoyances. If you are the kind of traveler who can deal with this level of inconvenience/ annoyance, and the price works, then this hotel is a fine choice.
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Date of stay: March 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from GreatSeasons H, Director of Sales at Great Seasons Hotel
Responded Sep 9, 2019
Thank you very much for the feedback , we will work on improving our maintenance level so that the list of inconvenience/annoyance level is at its minimum. Thank you and Best Regards,
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Ismael N wrote a review Feb 2018
Kigali, Rwanda52 contributions3 helpful votes
one of good hotel in Kigali, camfortable dashing room and affordable price, nice view and quiet place not far from there to Kigali genocide Memorial, friendly staff and helpful, good restaurant and served well the breakfast
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Date of stay: March 2017
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip: swimming pool viw
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PRICE RANGE
$111 - $151 (Based on Average Rates for a Standard Room)
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
31
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Frequently Asked Questions about Great Seasons Hotel
Which popular attractions are close to Great Seasons Hotel?
Nearby attractions include Mothaland Arts (0.08 miles).
What are some of the property amenities at Great Seasons Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Great Seasons Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Great Seasons Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Great Seasons Hotel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Great Seasons Hotel?
Conveniently located restaurants include Brioche Gaculiro, BWOK Café Bistro, and Shere Sardar.
Are there opportunities to exercise at Great Seasons Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Does Great Seasons Hotel have an airport shuttle?
Yes, Great Seasons Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Great Seasons Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Great Seasons Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Great Seasons Hotel?
The staff speaks multiple languages, including English, French, and Swahili.