This is a great local hotel located in the local part of Kigali and therefore you are in the middle of the town with a market just behind the hotel and a lot of local shops around, the service is great, people with a smile and always prepare to help, rooms are ok, a few issues with the shower but the view from the balcony to the Mt Kigali is something - Overall this is a good place to stay if you stop in Kigali for any sort of trip.
We recently stayed at the Gloria Hotel as we were in transit to Volcanoes National Park and on our return from Kibuye. The hotel is charming. The staff was extremely friendly and accommodating. Our room was on the 4th floor and we had a nice balcony. The room itself was spacious and the bathroom was very nice. They have a beautiful outdoor seating area for their restaurant/bar and we ate both breakfast and lunch here and enjoyed cocktails and appetizers in the evening.
This is one of the best hotel I have been to. The food, rooms, staff everything is perfect. It was definitely worth the money I paid. I'll definitely visit it again. Value 4 money and much more. The location also is very accessible
I had to stay at Gloria Hotel on my business travel to Kigali because the usual hotel Chez Lando was fully booked. Hotel is average with good, clean, and polite staff. However, the quality of the services was much to be desired as the service was terribly slow. Me and my colleagues kept on complaining but to no avail. The food was sometimes below quality with overcooked vegetables most of the times. The place also gets noisy in the morning and later evening as it is located on the central business district near the main Bus station.
We arrived late at The Gloria Hotel after a long day of traveling and it was just what was needed. The check-in process was quick and the service was kind and professional. Our room had a mosquito net and was very spacious. We greatly enjoyed the breakfast on the terrace with open-air views of the city. The room and bathroom were clean and everything we could have hoped for before the start of our Rwanda/Uganda trip.