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5 Swiss Hotel

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2 KN 25 Street Opposite Banque Nationale du Rwanda, Kigali Rwanda
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (33)
Room & Suite (13)
Dining (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 117 hotels in Kigali
Location
Cleanliness
Service
Value
Travelers' Choice
5Swiss hotel is one of the newest hotel in Kigali. Situated in a secured and peaceful area with a breathtaking view over the hills of Kigali.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Baggage storage
Concierge
Secured parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Shuttle bus service
Car hire
Currency exchange
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, French, Swahili
78Reviews2Q+A23Room tips
Traveler rating
  • 40
  • 33
  • 4
  • 1
  • 0
Time of year
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Popular mentions
lola_sharp wrote a review Jan 2020
Canberra, Australia67 contributions49 helpful votes
Great place to stay, modern clean rooms with AC, modern and clean western bathroom. Great buffet breakfast. Also do set lunch deal which is good value if you don't want to go out. I put my laundry in in the morning and it was ready - clean, pressed, and all accounted for - that same day. On the day of checkout I had a couple of hours before I had to go to the airport, so I went to hand in my key at the required time and asked if they could look after my bags while I killed time in the bar/restaurant area. The manager, who was on reception, immediately said "Why don't you just stay in your own room until you need to leave, you will be much more comfortable." This was a kind and appreciated offer as I could use the aircon and rest. The maid was very understanding and just worked on other rooms until I left. Would love to stay again! Murakoze cyane!
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Date of stay: August 2019
Location
Service
Sleep Quality
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Response from 5Swissteam, Guest Relations Manager at 5 Swiss Hotel
Responded Jan 27, 2020
Dear Lola, Thank you for such an amazing review. We are so glade that you found our hotel very luxurious with great breakfast located in the center, the rooms cleaned having AC also your laundry well cleaned and pressed in the same day As it is our main purpose to provide our guests with the best service we are so happy that keeping your room was appreciated and a gesture of kindness as well as the maid very understandable for you to be able to rest. We will love to host you again and make your stay unforgettable. Best regards, Peace
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odyek fred wrote a review Dec 2019
Kigali, Rwanda126 contributions244 helpful votes
I had come to pick up my client for a safari to Akagera, and i happen to find they were staying in this great hotel. They tild me how they loved the place and how often they have been booking their stay. I was impressed tok how William the director welcomed me just like a normal employee before i knew he was the owner. Very quiet place with lovely treat. I loved the entire visit and warm treat from the cheff. Wonderful place, i recommend it definately
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Date of stay: October 2019Trip type: Traveled on business
8 Helpful votes
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Response from 5Swissteam, Guest Relations Manager at 5 Swiss Hotel
Responded Dec 22, 2019
Dear Fred, Thank you for the 5 star review. We are so glade that you found 5 Swiss hotel great, very quiet with lovely treat from the chef from a wonderful place. It is such a great pleasure that you loved the entire visit and we really appreciate the recommendation. We would love to welcome you again and make your visit awesome. Best regards, Peace
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Traveler 4JC wrote a review Nov 2019
11 contributions
This was short stay for business within town. Hotel is close to the president's residence. What I liked: The rooms were clean and spacious. Hot water available. The food was good. The staff friendly and very helpful. We ended up getting a discount so that was good and appreciated. What I didn't like was the size... small so one member of our team had to be accommodated at another hotel for one of the nights. However, the staff ensured that he was well cared for, taken up to the other hotel and picked up in the morning. I also think that $100 per night is a bit on the expensive side (even though we got a good discount and paid $80) I would definitely stay here again. I loved the place
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Date of stay: October 2019
Location
Cleanliness
Service
Trip type: Traveled on business
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Response from 5Swissteam, Guest Relations Manager at 5 Swiss Hotel
Responded Dec 6, 2019
Dear guest, Thank you for such a wonderful review. We are so happy that you liked the location of our hotel, that the food was good, the room clean and spacious also the availability of hot water. We are very glade that the staff was friendly and very helpful and we apologize for the inconvenient met during your stay at 5 Swiss hotel. We will love to welcome you again and make your stay unforgettable. Best regards, Peace
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cepjrnyc wrote a review Nov 2019
New York City, New York44 contributions11 helpful votes
Right from the start Christian the receptionist is there to welcome you and answer all your questions. He took my bags to my room and was totally professional in a nice and friendly way. The room was bright, clean and had a view of Kigali. The next day the owner was kind enough to give me a tour of the city. The entire staff went out their way to accommodate me breakfast lunch and dinner , day or night. THE BEST !
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Date of stay: October 2019
Value
Rooms
Service
Trip type: Traveled on business
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Response from 5Swissteam, Guest Relations Manager at 5 Swiss Hotel
Responded Nov 13, 2019
Dear Cepjrnyz, Thank you so much for the 5 star review. We are so happy that right from the start the staff was totally professional in a nice and friendly as well as the owner kind enough to give you the Kigali city tour. It is such a great pleasure to know that the room was bright, clean with a view of Kigali, the breakfast and dinner well served also that you found our hotel the best. We will love to welcome you again and make your stay amazing. Best regards, Peace
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NATO2012 wrote a review Oct 2019
Cape Town Central, South Africa1027 contributions219 helpful votes
+1
Stayed at the 5swiss for business for four days. The place is situated close to the cbd and the presidents residence just opp the national bank. We requested balcony rooms which have a very partial view of the rwanda hills and more of a view of the tin roof in front. Staff are very pleasant and there is a large open air restaurant and bar. The food is very well priced and of a decent standard. Breakfast was ok but presentation was lacking and food is bought out at 06:30 so if u eat later it has already been sitting out for some time. No outdoor pool area or patio to relax which is a great pity. Especially if you come back to the hotel and want to relax outdoors. There is a tiny overgrown patch of grass with two chairs but no real garden. You can walk across the road to the Mille Collins Hotel Easily and also to some of the shops. Also very close to a few restaurants which u can walk to such as her arm and KHAza Kazan. One can run or jog in the area but beware the hills. The gym is an outdoor room with some dumbbells and mats. No machines. PROs - Good Well Priced Food - Super Clean. - Comfortable Mattress. CONs - Tiny weird pillows. - No pool or outdoor patio area to relax. - Broken balcony door lock. The hotel owners need to seriously consider making a proper outdoor area ideally with a pool. Also the breakfasts need improving And things like holes in the restaurant ceilings should be fixed. Lastly the pillows are very strange. Decent pillows should be acquired by the hotel. Did not see the owners during my visit. I may consider a hotel with a pool or outdoor area next time.
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Date of stay: October 2019Trip type: Traveled on business
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Response from 5Swissteam, Guest Relations Manager at 5 Swiss Hotel
Responded Oct 9, 2019
Dear Nat, Thank you for reviewing our hotel. We are so happy that you found our location good, the staff very pleasant with good well priced food as well as the room super clean and comfortable mattress. We really apologize for the inconvenience during your stay and to let you know that there are pools all around us at walk-able distance, also the gym is still being built. We will let the management know so that they consider changes about the breakfast and bed equipment. We would love to welcome you again and make your stay awesome. Best regards, Peace
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PRICE RANGE
$95 - $133 (Based on Average Rates for a Standard Room)
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
14
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Frequently Asked Questions about 5 Swiss Hotel
Which popular attractions are close to 5 Swiss Hotel?
Nearby attractions include Kandt House Museum (0.2 miles), Saint-Famille Church (0.2 miles), and Azizi Life Boutique (0.1 miles).
What are some of the property amenities at 5 Swiss Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at 5 Swiss Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 5 Swiss Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at 5 Swiss Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to 5 Swiss Hotel?
Conveniently located restaurants include Fusion Restaurant, Khana Khazana, and Heaven Restaurant & Boutique Hotel.
Does 5 Swiss Hotel have an airport shuttle?
Yes, 5 Swiss Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is 5 Swiss Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Kigali.
Are any cleaning services offered at 5 Swiss Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at 5 Swiss Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at 5 Swiss Hotel?
The staff speaks multiple languages, including English, French, and Swahili.