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Hotel Villa Portofino Kigali

Traveler (27)
Room & Suite (14)
Pool & Beach (4)

About

#22 of 74 hotels in Kigali
Location
Cleanliness
Service
Value
Peacefully tucked away in Kigali's serene district of Nyarutarama, Hotel Villa Portofino Kigali is not only an ideal place to stay but a calm environment to hold your meetings in state of the art conference facilities or celebrate life events with family and friends under Kigali's beautiful sky. All day terrace dining with breathtaking views of Kigali offers revitalization of the mind, body and soul that can only be found in the land of a thousand hills.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
77Reviews
1Q+A
18Room tips
Traveler rating
  • 23
  • 29
  • 19
  • 4
  • 2
Time of year
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Popular mentions
Was there for a wedding reception of a good friend the people were worm and very welcoming, the reception was indoors in one of there holes on top so could have a very good view of Kigali, it has a clean pool, the only thing I didn’t see were gardens
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Visted there with church friends and the service was great. A wonderful place with awesome service. Spacious rooms, nice views, 4 star service, nice food.... Just a great place and coming again whenever am in kigali.
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Response from StanleyA203, General Manager at Hotel Villa Portofino Kigali
Responded Dec 9, 2018
Dear Nicholas, We are delighted that you chose hotel Villa Portofino during your visit to Kigali. We thank you for taking your time to give us feedback moreso appreciating our service and rooms. Welcome again whenever you are visiting. Regards, Stanley Agade
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I was on abusiness trip when i stayed at the hotel which was booked via Jumia Travel. The hotel has spacious rooms, very clean and well maintained. The meals are superb and well done. The staff are extremely helpful and friendly!
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Response from StanleyA203, General Manager at Hotel Villa Portofino Kigali
Responded Dec 10, 2018
Dear Lauren, It is always our pleasure to host you. The hotel family was very delighted to host you during your visit to Kigali. We appreciate and look forward to hosting you soon. Regards, Stanley Agade
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The Hotel Villa Portofino perches on a hillside (like most of Kigali), offering views of the downtown skyline from the restaurant, café, and pool deck terraces. The café serves decent cappuccino and plays a mixture of Spanish telenovelas and English football on two different
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Response from StanleyA203, General Manager at Hotel Villa Portofino Kigali
Responded Sep 15, 2018
Dear Mr Olive, We are grateful that you stayed at Hotel Villa Portofino Kigali and thank you for taking time to give us feedback. We are happy that we met some of your expectations namely our shower and laundry services. We have also taken immediate action to address the areas that we didn't do very well especially the meals preparation timing. I welcome you back to Hotel Villa Portofino Kigali and I trust that we shall meet or even exceed your expectations during your next visit. Thank you again and kind regards. Stanley Agade
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We stayed here for a work conference and the staff could not have been more friendly and accommodating... they really went out of their way to make your Buffet meals (breakfast and lunch) were good with wide variety. Evening meals took a long time to come but were good quality
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Response from StanleyA203, General Manager at Hotel Villa Portofino Kigali
Responded Sep 15, 2018
Dear London Traveller, Thank you for reviewing us and moreso appreciating our services. Note that we have taken immediate action in the areas of concern. Hotel Villa Portofino Kigali family is happy to host you again whenever you visit Kigali.
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PRICE RANGE
$146 - $262 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Swiss International Villa Portofino Kigali
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
51
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