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Hill View Hotel & Aparts

Traveler (14)
Room & Suite (12)
Dining (6)

About

#11 of 184 B&Bs / Inns in Kigali
Location
Cleanliness
Service
Value
All of our rooms have their own bathroom, a balcony, satellite television, telephone, internet connection. In addition, the apartments are equipped with: a dining table, mini-bar, water heater, toaster slicer, fryer toaster and 24 hour room service.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Room service
Free parking
Bar/Lounge
Airport transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Shuttle Bus Service
Wheelchair access
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Room features
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
44Reviews
30Photos
3Q+A
12Room tips
Traveler rating
  • 11
  • 23
  • 9
  • 0
  • 1
Time of year
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The place is pretty run-down and would benefit from a facelift. The staff are really friendly though and helpful where they can be. The food is decent and the portions are large at affordable prices. I stayed there while a large conference was happening in Kigali, so the
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This is a three star hotel just opposite the Sainte Famille Church. Few minutes from the city centre. It offers free WIFI for their guests and the food offered is a mixed cuisine. It does not have a swimming pool nor gym.The best rooms are the one facing the church. The
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This is an average hotel as you find them everywhere. Chinese built and it shows (too much chrome, glass and bling). Fittings are not always matching, cupboards don't always close (or open) etc. The layout is a bit awkward. Rooms are essentially good, with a rickety desk.
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Response from Hill View C, General Manager at Hill View Hotel & Aparts
Responded Jul 15, 2017
Dear Herb M, Thank you for taking the time to share your feedback regarding your stay with us. It was a great pleasure to host you and we sincerely do appreciate your glowing compliments about our Rooms, Suites, parking, and Reception staff being good. However, we have noted that the cupboards and lay out in the room did not meet your expectations. We truly believe it is feedback like this we learn from. Please accept our sincere apologies for inconveniences experienced. I have shared your feedback with all departments’ heads, and put in place corrective measures. Please rest assured that you will certainly notice a positive difference on your next visit. Again thank you for your review and we look forward to hosting you again. Kind regards, Emmanuel Sebagabo Nizeyimana
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I was here for 3 days the staff are friendly and welcoming although there is need for improvement on the menu and timing of delivery response is snit slow and irritating the WiFi needs to be improved but otherwise the rooms are good for a short stay good view of the city .
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Response from Hill View C, General Manager at Hill View Hotel & Aparts
Responded Jul 11, 2017
Dear Raymond J, I would like to thank you for taking the time to share with us your review following your recent stay with us at Hill View Hotel. We are glad that you appreciate our rooms, staff being friendly, and good location. However, we are very sorry for unstable WIFI you had experienced during your stay as this was quite unusual. We sincerely apologize for the delay of the service, and the menu not meets your expectations. The executive chef is aware, and corrective action has been taken. Once again thank you for sharing your experience, and we look forward to hosting you again Kind regards, NIZEYIMANA Sebagabo Emmanuel
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Thanks to the Management and the staff for their kindness. Where they realised it was my birthday they upgraded us. The room was clean. The smile of the staff and their willingness to help were awasome. The hotel in next to city center so we could work even in the night.
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PRICE RANGE
$99 - $160 (Based on Average Rates for a Standard Room)
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
46
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