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Hotel Chez Lando

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KG 201st , Airport Roa | Remera, Kigali, Rwanda
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Hotel Chez Lando
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250 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Amman Governorate, Jordan
Level Contributor
78 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the most friendly people I have experienced yet in Rwanda. I booked wrong and arrived a day early and left a day early. No problem at all, just smiling faces. The location is close to the airport, but a bit far from downtown. There is a restaurant and a bar attached. They serve really good food, but both... More 

Review collected in partnership with this hotel

Helpful?
Thank Walter B
Kigali, Rwanda
1 review
3 of 5 stars Reviewed 2 weeks ago

I cannot provide a review, but I am doing so because I keep receiving e-mails about doing a review. The responsiveness on the website and on the phone were good ... people attentive and concerned with their guests' needs. But I had to cancel the trip for unforeseen reasons. Therefore I am unable to provide a review.

Review collected in partnership with this hotel

Helpful?
Thank Tito F
Sheffield, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located close to the airport (and with free airport pick ups), and situated in a busy but quiet suburb, this is a lovely hotel. Staff are tremendously helpful, the breakfast changes daily (on rotation) and is plentiful. The rooms are clean: many do not have air conditioning or a fan as standard, but you can ask for a fan from... More 

Helpful?
Thank Dan H
Oslo, Norway
1 review
5 of 5 stars Reviewed June 12, 2016

Dear Chez Lando What I like best about Chez Lando is the lively atmosphere at the hotel. In particular I like the restaurant where there is always a fine mix of hotel guests and local people. I also appreciate the airport transport. That is a big plus. When I arrived from Nairobi on June 4 I used only 15 minutes... More 

Review collected in partnership with this hotel

Helpful?
Thank knuteriknilsen
Accra, Ghana
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 30, 2016

I started out at the Chez Lando for two weeks, then I moved into their corporate housing (PHENOMENAL-- all Belgian designed with Euro appliances-) called Frangi House... and then found my housing. The Chez Lando is superb. I don't know why you haven't gotten THOUSANDS of positive reviews. It is an easy location, lovely grounds with such fragrant flowers, a... More 

Helpful?
Thank YesTheyDid
ChezLandoMgt, Customer Care Dpt at Hotel Chez Lando, responded to this review

Dear Esteemed Guest and friend, Thanks a lot for your total encouraging and warming heart review, our main purpose and concern is to make every guest feel Chez Lando as a home more than a hotel and we're happy to see that you've enjoyed your experience with us! You're always welcome at your home away from home! Chez Lando-Customer Care... More 

Munich
Level Contributor
120 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 30, 2016

Stayed here for a couple of nights on a business trip. The staff were friendly and efficient. I only had breakfast which was good. At breakfast you naturally free coffee, but have them make you a fresh one with local beans (at the bar). It is excellent coffee. The rooms are comfortable and clean but not elaborate. Internet is spotty.

Helpful?
Thank TeeBow
ChezLandoMgt, Customer Care Dpt at Hotel Chez Lando, responded to this review

Dear Friend & Guest, Many Thanks for sharing your encouraging and interesting review of your stay, the Chez Lando Team feel more committed after reading it, our IT department is working closely in order to increase our internet capacity and reliability and this has begun to work we hope that you'll experience a better connection during your next visit, You're... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 29, 2016 via mobile

Visited this place twice during our vacation with my friends while we were in Kigali. The food was really really good. The service was excellent (thank you Emmanuel). The ambiance was equally inviting. A place I could go to again and again

Helpful?
1 Thank Ahmed S
ChezLandoMgt, Customer Care Department at Hotel Chez Lando, responded to this review

Dear Esteemed Guest, Thanks a lot for sharing your experience at Chez Lando, it's encouraging for our team and we will keep on improving in order to make your coming stays more enjoyable! You're always welcome at Chez Lando! Customer Care Department More 

Geneva, Switzerland
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 28, 2016

I had a very good experience at Lando's. The rooms are pretty basic but clean and have all you need for a nice and pleasant stay. The staff is friendly the breakfast good. There is a good restaurant. Overall good relation quality price. They provide free shuttle from and to Kigali Airport

Helpful?
Thank Andreageneva
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear Esteemed Guest and Friend, We are humbly Thankful for this encouraging review and we will keep on doing our best to ensure a decent stay to our visitors! You're always welcome at Chez lando! Customer Care Department More 

London, United Kingdom
1 review
4 of 5 stars Reviewed May 19, 2016

The staff at Chez Lando are second to none. The internet connection in parts of the hotel are not strong (e.g. the outdoor bar), but otherwise well catered and great value for money. Would certainly recommend.

Review collected in partnership with this hotel

Helpful?
Thank jmedcalf
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

A lot of Thanks for this encouraging review to our Team dear Esteemed Guest, the internet feedback is also well noted and we will make sure our IT team resolve that issue to ensure a decent stay to our guests, You're always welcome at Chez lando! Customer Care Department More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016 via mobile

It was an absolute pleasure being able to return to the Hotel Chez Lando after a hard day's work. The staff are incredibly helpful & kind, and so hard working. The food is fantastic. I cannot recommend it highly enough. A huge thank you to all the staff who made our stay so memorable and enjoyable.

Helpful?
Thank WDSE21
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear Friend & Guest, We're humbly thankful for this amazing review, our team will keep on improving its services to make sure that our guests enjoy their stay with us! You're always welcome at Chez Lando! Customer Care Department More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Chez Lando, is your first window to Rwanda. At Chez Lando, we apply the tradition of Rwandan hospitality to the needs of modern travelers; we cater to the smallest detail of your stay. Our quaint garden-style hotel is located just five minutes from Kigali International Airport and is right on the way to the heart of town. ... more   less 

Additional Information about Hotel Chez Lando

Address: KG 201st , Airport Roa | Remera, Kigali, Rwanda
Location: Rwanda > Kigali Province > Kigali
Price Range: $116 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Chez Lando 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Chez Lando Kigali
Hotel Style:
#3 Business Hotel in Kigali
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