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29 Street No 7, KN Kiyovu, Kigali Rwanda
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Traveler (164)
Room & Suite (43)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 149 hotels in Kigali
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.3
Travelers' Choice
Heaven Boutique Hotel is a 28-room, private and serene American-owned hotel located in the heart of downtown Kigali on a quiet side street, just steps from its award winning Heaven Restaurant. Heaven is known as a hospitality training restaurant, we invest in training future leaders in hospitality skills; over 2,000 Rwandans have been trained since 2008. Open for breakfast, lunch and dinner, hotel guests enjoy relaxing on Heaven's open-air terrace with expansive views of Kigali, having quiet meetings in one of our conference spaces and hanging out by the pool and state-of-the-art fitness center. With an onsite playground, salt water swimming pool, yoga & fitness terrace, fair trade crafts boutique and art gallery onsite, Heaven is the ideal place to stay for families, business travelers and tourists alike. Our 20 room luxury eco-friendly hotel called The Retreat is just next door. The Retreat has its own fine dining Fusion Restaurant, full service spa, private outdoor patios with outdoor rain showers, hand-made sustainable teak furniture, an outdoor heated saltwater pool with diving rocks, and hot tub. 8 brand new luxury pool villas with spacious living rooms and private swimming pools, a new wine lounge and new conference space with views of Kigali just opened in April 2021.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Bicycle rental
Hiking
Children's playground
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Horseback riding
Aerobics
Archery offsite
Bicycle tours
Bowling offsite
Canoeing offsite
Squash offsite
Tennis court offsite
Walking tours
Children's television networks
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Electric kettle
Cable / satellite TV
Bath / shower
Separate living room
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, French
523Reviews7Q+A85Room tips
Traveler rating
  • 360
  • 119
  • 20
  • 18
  • 6
Time of year
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Language
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Popular mentions
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Most Recent
Lydia wrote a review Jan 2023
6 contributions4 helpful votes
Chantal mbabazi is a great waiter. Nice food, food and very serene place. Was there more often. They have a great brunch on Sunday and in general it's really nice to hang out there. Always a pleasure.
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Richard F wrote a review Sep 2022
4 contributions3 helpful votes
Hotel's Favorite
We were served by Chantal and she was absolutely wonderful. Amazing service and the food was delicious - every single dish. The restaurant has a gorgeous view overlooking the city, surrounded by trees. Would HIGHLY recommend to anyone traveling in the area.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alissa Ruxin, Owner at Heaven Restaurant & Boutique Hotel
Responded Sep 18, 2022
Dear Richard F, We are glad to learn that Chantal provided you with amazing service and you enjoyed the meal as well. Do come back again for more of our sumptuous meals.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deo Safari wrote a review Jan 2023
Kigali Province, Rwanda1 contribution
I am thankful for today Sunday Brunch 22 January simple and nice with everything. Quick service with attention to details. I and my family we enjoyed this brunch for that reason we have to thank heaven team for excellent service. I recommend everyone to have brunch at Heaven Restaurant and enjoy nice stay in the their amazing accommodations in Kigali
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alissa Ruxin, Owner at Heaven Restaurant & Boutique Hotel
Responded 1 week ago
Thank for brunching with us! We are delighted to hear you enjoyed it!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Isabelle K wrote a review Jan 2023
3 contributions
10/10 recommend this beautiful oasis. Stunning property, excellent amenities, and absolutely amazing staff. Oh and the FOOD!!! Special thanks to Blaise who was the first team member I met 🤍 Thanks also to Fabrice, Emma, Juvin, Kenneth and Derrick… this place feels now like a little home for me in Rwanda. Don’t hesitate to book your trip of a lifetime here! Murakoze.
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jane A wrote a review Jan 2023
Shema innocent served us when we went for dinner and he did a very good job. He was very quick, polite and helpful as he suggested the meal I had. Also, liked the ambience of the restaurant Highly recommend!!
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cassie G wrote a review Jan 2023
47 contributions12 helpful votes
Beautiful property and great value. Rooms are nice with mosquito netting and air conditioning, and guests are even given a 20 minute free massage voucher upon arrival. The restaurants are both delicious, and service is great.
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alissa Ruxin, Owner at Heaven Restaurant & Boutique Hotel
Responded 2 weeks ago
Lovely review! Thank you for choosing Heaven and for dining at both restaurants!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dgm0210 wrote a review Jan 2023
Severna Park, Maryland13 contributions4 helpful votes
We visited the restaurant based on feedback from employee at Serena Hotel. It was one of the best meals on our African adventure tour. Chantol was our server and she did a fantastic job. Food was delicious and atmosphere inviting. We actually chatted with the owners who deserve an award for what they have built.
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Ask for a tour of the hotel next door. King Charles just stayed here in June 2022.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alissa Ruxin, Owner at Heaven Restaurant & Boutique Hotel
Responded 2 weeks ago
Thank you for choosing to dine with us! We are so glad you felt Heaven was the best you had experienced in Kigali! That is a great compliment and we appreciate it!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia wrote a review Dec 2022
9 contributions1 helpful vote
Appropriately named! This hotel felt like paradise. The location was ideal for our last days in Kigali—a great starting point for walkable adventures around town. Denzel and Lawrence took great care of us when we checked in, and we loved our room—even on the first floor facing a busy road, it was quiet and peaceful. The restaurant, just up the road from the Retreat, was also terrific. It is hard to top the combination of great service, outstanding cocktails, and the beautiful view of Kigali. We also splurged on massages at the spa, and they were possibly the best of our lives. It was also very easy to arrange airport transfers, and the team was very accommodating when our flight time changed several times.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alissa Ruxin, Owner at Heaven Restaurant & Boutique Hotel
Responded 2 weeks ago
WoW! Thank you for choosing to stay at Heaven Boutique Hotel and for also taking time to enjoy all of our facilities, including our spa... we are so glad you felt you had the "best massages of your lives" that is a huge compliment! We deeply appreciate you staying with us and hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eliza22222 wrote a review Dec 2022
Copenhagen, Denmark3 contributions
We had a very nice meal at the Retreat and at Heaven restaurants. Thanks very much to lovely waitress Happiness and waiter Patrice that made both evenings fun and enjoyable, in addition to the good food. :-)
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Date of stay: November 2022
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alissa Ruxin, Owner at Heaven Restaurant & Boutique Hotel
Responded 2 weeks ago
Dear Eliza, we are so glad that you enjoyed your meals at both Heaven and Fusion Restaurant at The Retreat next door! Thank you for taking the time to share this positive review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris L wrote a review Nov 2022
1 helpful vote
We had the most fantastic dinner at Heaven, thanks to Gotrani, Patrice and Allen. We checked out the restaurant in the late afternoon and were met with a wonderful welcome. The service, food and overall experience were so fantastic. We are so grateful. We had only one night in Kilgali and couldn’t be more thankful for how we got to spend it. Thank you!
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alissa Ruxin, Owner at Heaven Restaurant & Boutique Hotel
Responded 2 weeks ago
Thank you for this outstanding review! We are delighted our team took great care of you and that you truly enjoyed the overall experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$63 - $98 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Inn Heaven
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
28
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HEAVEN RESTAURANT & BOUTIQUE HOTEL $53 ($̶1̶8̶0̶) - Updated 2023 Prices & Reviews - Kigali, Rwanda

Frequently Asked Questions about Heaven Restaurant & Boutique Hotel
Which popular attractions are close to Heaven Restaurant & Boutique Hotel?
Nearby attractions include Rwanda Clothing Store (0.7 miles), Go Kigali Boutique (0.5 miles), and Kandt House Museum (0.3 miles).
What are some of the property amenities at Heaven Restaurant & Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Heaven Restaurant & Boutique Hotel?
Top room amenities include a flat screen TV, a desk, and a mosquito net.
What food & drink options are available at Heaven Restaurant & Boutique Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Heaven Restaurant & Boutique Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Heaven Restaurant & Boutique Hotel?
Conveniently located restaurants include Cucina Restaurant, Fusion Restaurant, and Heaven Restaurant & Boutique Hotel.
Are there opportunities to exercise at Heaven Restaurant & Boutique Hotel?
Yes, guests have access to a pool, a sauna, and fitness classes during their stay.
Does Heaven Restaurant & Boutique Hotel have airport transportation?
Yes, Heaven Restaurant & Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Heaven Restaurant & Boutique Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Kigali.
Does Heaven Restaurant & Boutique Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Heaven Restaurant & Boutique Hotel?
The staff speaks multiple languages, including English and French.