Chantal mbabazi is a great waiter. Nice food, food and very serene place. Was there more often. They have a great brunch on Sunday and in general it's really nice to hang out there. Always a pleasure.
We were served by Chantal and she was absolutely wonderful. Amazing service and the food was delicious - every single dish. The restaurant has a gorgeous view overlooking the city, surrounded by trees. Would HIGHLY recommend to anyone traveling in the area.
I am thankful for today Sunday Brunch 22 January simple and nice with everything. Quick service with attention to details. I and my family we enjoyed this brunch for that reason we have to thank heaven team for excellent service. I recommend everyone to have brunch at Heaven Restaurant and enjoy nice stay in the their amazing accommodations in Kigali
10/10 recommend this beautiful oasis. Stunning property, excellent amenities, and absolutely amazing staff. Oh and the FOOD!!! Special thanks to Blaise who was the first team member I met 🤍 Thanks also to Fabrice, Emma, Juvin, Kenneth and Derrick… this place feels now like a little home for me in Rwanda. Don’t hesitate to book your trip of a lifetime here! Murakoze.
Shema innocent served us when we went for dinner and he did a very good job. He was very quick, polite and helpful as he suggested the meal I had. Also, liked the ambience of the restaurant Highly recommend!!
Beautiful property and great value. Rooms are nice with mosquito netting and air conditioning, and guests are even given a 20 minute free massage voucher upon arrival. The restaurants are both delicious, and service is great.
We visited the restaurant based on feedback from employee at Serena Hotel. It was one of the best meals on our African adventure tour. Chantol was our server and she did a fantastic job. Food was delicious and atmosphere inviting. We actually chatted with the owners who deserve an award for what they have built.
Appropriately named! This hotel felt like paradise. The location was ideal for our last days in Kigali—a great starting point for walkable adventures around town. Denzel and Lawrence took great care of us when we checked in, and we loved our room—even on the first floor facing a busy road, it was quiet and peaceful. The restaurant, just up the road from the Retreat, was also terrific. It is hard to top the combination of great service, outstanding cocktails, and the beautiful view of Kigali. We also splurged on massages at the spa, and they were possibly the best of our lives. It was also very easy to arrange airport transfers, and the team was very accommodating when our flight time changed several times.
We had a very nice meal at the Retreat and at Heaven restaurants. Thanks very much to lovely waitress Happiness and waiter Patrice that made both evenings fun and enjoyable, in addition to the good food. :-)
We had the most fantastic dinner at Heaven, thanks to Gotrani, Patrice and Allen. We checked out the restaurant in the late afternoon and were met with a wonderful welcome. The service, food and overall experience were so fantastic. We are so grateful. We had only one night in Kilgali and couldn’t be more thankful for how we got to spend it. Thank you!
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