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Heaven Restaurant & Boutique Hotel

29 Street No 7, KN Kiyovu, Kigali Rwanda
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Traveler (124)
Dining (38)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#4 of 117 hotels in Kigali
Travelers' Choice
Heaven Boutique Hotel is a 28-room, private and serene American-owned hotel located in the heart of downtown Kigali on a quiet side street, just steps from its award winning Heaven Restaurant. Heaven is known as a hospitality training restaurant, we invest in training future leaders in hospitality skills; over 2,000 Rwandans have been trained since 2008. Open for breakfast, lunch and dinner, hotel guests enjoy relaxing on Heaven's open-air terrace with expansive views of Kigali, having quiet meetings in one of our conference spaces and hanging out by the pool and state-of-the-art fitness center. With an onsite playground, salt water swimming pool, yoga & fitness terrace, fair trade crafts boutique and art gallery onsite, Heaven is the ideal place to stay for families, business travelers and tourists alike. Our 20 room luxury eco-friendly hotel called The Retreat is just next door. The Retreat has its own fine dining Fusion Restaurant, full service spa, private outdoor patios with outdoor rain showers, hand-made sustainable teak furniture, an outdoor heated saltwater pool with diving rocks, and hot tub. 8 brand new luxury pool villas with spacious living rooms and private swimming pools, a new wine lounge and new conference space with views of Kigali just opened in April 2021.
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Room & Suite (17)17
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Yoga classes
Free breakfast
Bicycle rental
Children's playground
Secured parking
Pool / beach towels
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Horseback riding
Archery offsite
Bicycle tours
Bowling offsite
Canoeing offsite
Squash offsite
Tennis court offsite
Walking tours
Children's television networks
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage chair
Neck massage
Waxing services
24-hour security
Baggage storage
Currency exchange
Gift shop
Mosquito net
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Room service
Coffee / tea maker
Electric kettle
Cable / satellite TV
Bath / shower
Separate living room
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French
428Reviews7Q+A72Room tips
Traveler rating
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Time of year
Traveler type
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Popular mentions
Anil L wrote a review Jun 4
1 contribution1 helpful vote
It was wonderful. Great in hospitality, ambience and luxury. Brigitte was very excellent and efficient in providing service, support and guidance. My stay in Heaven's was memorable. Would love to stay here next time when I am around in Kigali. Thank you !!
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Date of stay: June 2021
Trip type: Traveled on business
1 Helpful vote
Rosa J wrote a review May 2021
2 contributions1 helpful vote
My stay was amazing, from beginning to end! The housekeepers kept the room so, so clean and cozy! The hotel ambience was serene and secure. And, the kindness, respect and assistance that I received from Aderene, Bridget, Divin, Emmy Bitega, Elyse, Clemence, Grace, Pascaline, Atif, Stella, Alain and everyone else made my time in Rwanda feel like heaven! It was wonderful! I miss you all already!
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Date of stay: May 2021Trip type: Traveled solo
1 Helpful vote
kedi wrote a review May 2021
11 contributions1 helpful vote
I honestly didn’t know what to expect from my visit to Rwanda but “Heaven” was certainly the last place on my mind lol. Boy was I wrong, Heaven on earth was the absolute delight I found myself in, in this beautiful boutique hotel! Nestled in the everlasting hills of Kigali is a piece of paradise, with the people to match it. As a solo female traveler from South Africa I must say this was by far the place where I felt the most welcome and at home especially during these COVID times. The staff were ever so helpful, with faces full of smiles, I felt well looked after and joyfully so. A huge heartfelt thank you to the owners Alissa and Josh, whom I had the pleasure to meet, who didn’t mind me crashing some of their morning workout sessions lol😂🙈. Thank you for your wonderful travel advice and tips, for your generosity and making me feel so at home and at ease. Thank you so much Emanuel, Adeline and Francine, for being so helpful from the beginning to the end on my stay😊. The service I received from you all was truly outstanding! Thank you Nicky the lady who introduced me to Japanese plums 😊and made breakfast so delightful with her wonderful smile. Thank you Flora for the amazing massages😊 Thank you so much to everyone who was part of making my gorilla trekking dream coming true!😁 A special thanks to Nathan, the most patient and awesome guide! What a beautiful stay, what a beautiful place what beautiful memories! Until next time Murakoze Cyane 🤗🙏🏿😊
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Date of stay: April 2021Trip type: Traveled solo
1 Helpful vote
Severine wrote a review May 2021
3 contributions
Excellent service and dynamic staff always there to help. The pool at Heaven Boutique Hotel was really nice and the food at the Fusion Restaurant (The Retreat next door) was absolutely delicious. A special thanks goes to Francine, Max, Divin, Adeline, Bridget, Nathan and Christian (just to name a few) who made my stay unforgettable.
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Date of stay: May 2021
Sleep Quality
Room Tip: Although cheaper, the Villa King Room was as cosy as the Residence Superior King Room and it has...
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Kari Rwenzo wrote a review Feb 2021
Kigali, Rwanda1 contribution
We recently stayed at The Heaven Boutique Hotel and it was incredible! It is a must when visiting Kigali or excellent for a staycation. The staff is warm and friendly. They pay close attention to detail and will try to meet your every need. The rooms are beautifully decorated with high end features. They have a state of the art exercise room, a fabulous sauna, a relaxing environment and a sparkling pool. We will definitely be visiting again! Thank you for a wonderful stay!
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Date of stay: February 2021
Sleep Quality
Response from Alissa Ruxin, Owner at Heaven Restaurant & Boutique Hotel
Responded Feb 17, 2021
Dear Love Kigali, thank you for choosing to stay with us at Heaven! We are so glad you enjoyed the rooms, service and our open air gym! Please feel welcome to stay with us again and soon! Alissa
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$54 - $162 (Based on Average Rates for a Standard Room)
Inn Heaven
RwandaKigali ProvinceKigali
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Frequently Asked Questions about Heaven Restaurant & Boutique Hotel
Which popular attractions are close to Heaven Restaurant & Boutique Hotel?
Nearby attractions include Go Kigali Boutique (0.5 miles), Rwanda Clothing Store (0.7 miles), and Kandt House Museum (0.3 miles).
What are some of the property amenities at Heaven Restaurant & Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Heaven Restaurant & Boutique Hotel?
Top room amenities include a flat screen TV, a desk, and a mosquito net.
What food & drink options are available at Heaven Restaurant & Boutique Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Heaven Restaurant & Boutique Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Heaven Restaurant & Boutique Hotel?
Conveniently located restaurants include Fusion Restaurant, Khana Khazana, and Heaven Restaurant & Boutique Hotel.
Are there opportunities to exercise at Heaven Restaurant & Boutique Hotel?
Yes, guests have access to a pool, a sauna, and fitness classes during their stay.
Does Heaven Restaurant & Boutique Hotel have an airport shuttle?
Yes, Heaven Restaurant & Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Heaven Restaurant & Boutique Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Kigali.
Does Heaven Restaurant & Boutique Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Heaven Restaurant & Boutique Hotel?
The staff speaks multiple languages, including English and French.