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Lemigo Hotel

PO Box 2770 | Kimihurura - Rugando, Kigali, Rwanda
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157 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Geneva, Switzerland
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Have stayed here several times since 2014, the last time being 11-16 July 2016. I have seen the Lemigo evolve and improve with time. The new block is comfortable and the rooms clean and functional. The staff are the crowning glory - Benjamin the GM, Gratien in the front office, Nadia and her colleagues at the front desk, and most... More 

Helpful?
Thank Irisvinu
Public R, General Manager at Lemigo Hotel, responded to this review

Dear Irisvinu, Thank you for such a thoughtful and glowing review. It really means a lot to our staff to know that we are doing our jobs in ensuring that our guests needs are taken care of. We are committed to providing superb service as one of our top priorities and your compliments are highly appreciated. We will certainly work... More 

Budapest, Hungary
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is clean, staff is super friendly and helpful, close to the airport. Food in the hotel is delicious. There was a construction going on next to the hotel and right before check in they informed me that if I am bothered by the noise the will arrange another quiet room for me, but it was not necessary.

Helpful?
Thank Skyfly2016
Alameda, California
Level Contributor
102 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights before and after going to Musanze to trek to the Mountain Gorillas of Rwanda. Stay was very friendly, the rooms were comfortable and spacious. The grounds and hotel itself was extremely clean and well kept. Great location in the heart of Kigali

Helpful?
Thank ernrich
Public R, Sales and Marketing Manager at Lemigo Hotel, responded to this review

Dear Ernich, Thank you for taking the time to write a review on Lemigo Hotel. My team will be delighted to hear your positive feedback. We were also pleased to note that your hotel experience was a memorable and once of future choice when in Kigali. We look forward to welcoming you back to Lemigo Hotel in the future. Sincerely... More 

Meru Town, Kenya
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was at lemigo not so long ago, and i was completely blown away, the same way kigali extremely impressed me. it was such a sight, the staff were great, food was magnificently delicious. lemigo is a high class hotel and delivers 5 star service in everything. I absolutely loved the place, the people, and i felt at home. i... More 

Helpful?
Thank ddmuthiri90
Public R, Sales and Marketing Manager at Lemigo Hotel, responded to this review

Dear Valuable Guest, Thank you for sharing your comments about your recent visit at Lemigo Hotel. I am thrilled to see you have raking us 5 star service in everything. We are delighted to hear you enjoyed your stay, location of the hotel, meals of your choice and the excellent hospitality by the entire staff. We are looking forward to... More 

Dar es Salaam, Tanzania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very kind staff, very good service, quality rooms and facilities, very flexible payment terms - just the hotel you would love to stay in while in Kigali. In the middle of everything in the city - close to both downtown and other places. Food excellent - Chinese, continental, Indian.

Helpful?
Thank zyghom
Public R, Sales and Marketing Manager at Lemigo Hotel, responded to this review

Dear Zyghom, Thank you very much for taking the time to share your review with us. I am pleased to hear overall, your stay was a positive one and that the location, accommodation, variety of foods (Chinese, Indian, Nyama Choma, Mongolia, Italian, continental...) all enhanced your experience. We look very forward to welcoming you back soon. Kind regards Marc Niyomahirwe... More 

Cape Town
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived at the airport to find we had no pick up and went by taxi to this hotel where we were staying....only to discover that our booking had changed. However the hotel was very accommodating and booked us in....all this at 2.00am. It is a very nice hotel not too far from the airport , so very convenient. Had... More 

Helpful?
Thank John & Debbie P
Public R, Sales and Marketing Manager at Lemigo Hotel, responded to this review

Dear John, Thank you very much for taking the time to share your review with us. I am pleased to hear that you enjoyed the hotel and services offered. I would however, like to apologize that you did not get the transport from the airport to the hotel due to the modification for your booking. We look forward to welcoming... More 

Frisco
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Very pleasantly surprised by the cleanliness of Kigali. Lots of construction going on with a new convention center and major hotels. The Lemigo Hotel was awesome. Rooms were good size, clean and comfortable. The food was very good, you have to be patient because they prepare it when you order it. There was a band playing traditional Rwandan music on... More 

Helpful?
Thank Robert B
Public R, Sales and Marketing Manager at Lemigo Hotel, responded to this review

Dear Robert, Thank you for taking the time to share your experience with us on TripAdvisor. I am absolutely happy that you enjoyed your recent visit and delighted that the team took very good care of you. We pride ourselves in good service and offering the best product to our guest and I am extremely happy that this was what... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

Lemigo Hotel is a world-class hotel centered in the best area in Kigali. Located off the main road from the airport, Lemigo is just a short walk from the new Kigali Convention Centre. The hotel is well-designed and very clean. The staff is exceptional, with their friendly smiles and willingness to go the extra mile to provide 5-star service. The... More 

Helpful?
Thank connerwm
Public R, Sales and Marketing Manager at Lemigo Hotel, responded to this review

Dear Connerwam, Thank you for posting such kind and enthusiastic compliments on Trip Advisor. I certainly appreciate your motivating review. The feedback such yours allows us to know our opportunities and efforts are appreciated and that you’are enjoyed our services, facilities and products! It would be our pleasure to welcome you back to Lemigo Hotel in the future. Sincerely Marc... More 

Kampala, Uganda
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 16, 2016

I went to kigali for my first time and there couldn't be a perfect Hotel for my 2 day stay! The low down however was that it was a business trip ;) The reception was excellent from the proverbial Rwandese beauties and the rooms were perfect Being a stone throw away from Simba supermarket and coffee shop as well as... More 

Helpful?
Thank araalimatt
Public R, Sales and Marketing Manager at Lemigo Hotel, responded to this review

Dear Thank you for choosing Lemigo Hotel and taking the time to comment on your stay with us. We are happy to hear that you enjoyed your first experience, your accommodations and great location for our hotel which is located near the supermarkets, coffee shops and airport. We hope to have you back again on your next trip to Kigali.... More 

Kigali, Rwanda
1 review
1 of 5 stars Reviewed June 14, 2016

We checked in late at night with a small baby, and were upgraded to a deluxe room. There was no bednet in the room, and several mosquitos in the middle of malaria season! Also, we discovered when getting into bed that the sheets weren't clean and there was gum stuck to the headboard. We complained about the disgusting state of... More 

Helpful?
Thank kigali133
Public R, General Manager at Lemigo Hotel, responded to this review

Dear Guest, Please accept our sincere apologies for the problems experienced during your stay with us. This is definitely not indicative of the level or service that we strive to provide to our guests. We always endeavor to make our guests happy and fulfilled, so that they can come back. It is regrettable that we did not get it right... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Lemigo Hotel

Address: PO Box 2770 | Kimihurura - Rugando, Kigali, Rwanda
Location: Rwanda > Kigali Province > Kigali
Price Range: $197 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lemigo Hotel 4*
Number of rooms: 176
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Hotel Style:
#1 Spa Hotel in Kigali
#4 Luxury Hotel in Kigali
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