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The Manor Hotel

#8 of 43 Hotels in Kigali
Certificate of Excellence
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The Manor Hotel
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119 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Goma, Democratic Republic of the Congo
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is mostly full with corporate clients and one better make prior booking of the rooms. They have very nice restaurants overlooking Kigali from atop of the hills as well as the swimming pool is in the same location. The buffet breakfast is sumptuous with a very hospitable staff. The Proprietor is a British businessman and Pakistani origin. Therefore,... More 

Helpful?
Thank Ali V
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I love this hotel and it's always improving. I would not stay anywhere else when I visit kigali even with the big names opening. Staff always very courteous and remember you. They really know how to go that extra mile and give it that personal touch. There was a wedding this time on visit. It did not affect my stay... More 

Helpful?
Thank Daviduk2015
Nairobi, Kenya
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The view from the hotel at night is definitely eye catching. The staff at the reception were really helpful. The food is decent but needs more variety. As for the rooms, they are large and spacious. I managed to get a room with a kitchenette, unfortunately I did not get to use it. My room had a mosquito problem and... More 

Helpful?
Thank alex_delaslo
Meru Town, Kenya
2 reviews
1 of 5 stars Reviewed 3 weeks ago

they have short handed staff. they have a good location but do not make the best of it. i went there for dinner and i was disappointed. the service was just too poor and slow for my liking. the management needs to re-evaluate the concept of customer service

Helpful?
Thank ddmuthiri90
A TripAdvisor Member
5 of 5 stars Reviewed May 31, 2016 via mobile

I spent 7 days in the Manor Hotel in kigali Rwanda the place, the hotel and the staff we're all amazing The view from the hotel of kigali is beautiful which is where my friend and I had our meals mainly This was in the Indian restaurant which was one of the restaurants that are available (the others being the... More 

Helpful?
Thank A TripAdvisor Member
2 reviews
2 of 5 stars Reviewed May 13, 2016 via mobile

The place is small. The good thing about it is the view. It has a nice view of kigali. The food is okay but has room from for improvement. Customer service was a bit slow. The pool was very crowded when i was there and was unable to swim.

Helpful?
Thank janet r
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 1, 2016 via mobile

The view of KIGALI is spectacular day and night. The view stretches far as to the city center. The place is clean and the food is wonderful. Parking can be a challenge if there are events going on. The hotel also has a spa, boutiques, restaurants and a night club. The night club is sound proof and does not make... More 

Helpful?
1 Thank Kevin R
Kigali, Rwanda
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2016

The Manor has a stunning 280 degree view across the valley, overlooking the golf course, with plenty of trees. You are in the city but its quiet and you're breathing perfectly fresh clean air, and at night you can dine on the open terraces under the moon and stars. The management is very service-oriented and responsive to your needs and... More 

Helpful?
1 Thank EamonnDan
Slovakia
1 review
5 of 5 stars Reviewed April 14, 2016 via mobile

I stayed here with my husband for the second time. I enjoyed my second stay as much as the first. The rooms are very large and cleaned rugular. The best asset of this hotel is there restaurants food is very good. Taxi service was available from front desk at a reasonable cost. Looking forward to staying here again next year.

Helpful?
Thank katie_oliver2012
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 21, 2016 via mobile

I stayed here for a 7 day conference which was in the hotel. The conference room was very stylish and we'll spaced out. The room was clean with big comfortable beds. What I like most about this place is they have 3 restaurants that are pretty popular and food was good. The view was breathtaking. The gym was well equipped... More 

Helpful?
2 Thank Lucas P
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Guest What a wonderful review and thank you for sharing your experience with the viewers of trip advisor. We look forward to welcoming you back in June. Hopefully we can entice you to using the gym next time. Did you know the gym, swimming pool, sauna and steam room is free for all in house guests? We look forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sitting grandly in Nyarutarama, within close proximity to Kigali's most exclusive addresses. A two minute walking distance from the golf club. At The Manor Hotel, the magnificent décor and the contemporary design of the lobby welcomes you to an experience to remember.. Our rooms are tastefully designed with an emphasis on comfort and style. Chic and contemporary, the bedrooms come complete with state of the art amenities including complimentary broadband and Wi-Fi, LCD TV with international and satellite channels, Air conditioned rooms, minibar, and room service. The Manor Hotel has three gourmet restaurants and a roof top Bar. Choose from mouth-watering Indian and Pakistani cuisine at Shere Sardar Restaurant or a quintessentially English tradition of afternoon tea at Marcos Restaurant & Lounge. Where you can find Italian and continental cuisine to choose from. If that is not enough to choose from why not try or famous Chinese cuisine at Silks restaurant The O'connells Bar and pub offers a selection of alcoholic and non-alcoholic drinks and appetisers in a stylish atmosphere. Home to a fitness centre, sauna, steam room, , swimming pool, and Spa at The Manor Hotel is a beautiful sanctuary of wellness and fitness, offering Hair cuts and hair treatments, facial, body treatments and massages by talented therapists. The Manor Hotel has two meetings and events rooms. The meeting and events rooms, one of Kigali luxury event spaces, is an ideal venue for a business meeting, private dinner, grand ceremony or wedding. Shere Sardar or Marcos is a perfect venue for a more intimate event. * Please note that the check-in time is 2:00pm and check-out time is 12:00 noon ... more   less 

Additional Information about The Manor Hotel

Address: Nyarutarama, Kigali, Rwanda
Location: Rwanda > Kigali Province > Kigali
Price Range: $158 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manor Hotel 4*
Number of rooms: 23
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Kigali
#4 Business Hotel in Kigali
#5 Luxury Hotel in Kigali
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