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The Manor Hotel

Traveler (113)
Room & Suite (36)
Dining (21)

About

#20 of 74 hotels in Kigali
Location
Cleanliness
Service
Value
Sitting grandly in Kigali, within close proximity to Kigali's most exclusive addresses. A two minute walking distance from the golf club, five minutes drive from the Genocide Memorial Center and a ten minutes walk from Rwanda's newest landmark the Kigali Convention Center. At The Manor Hotel, the magnificent décor and the contemporary design of the lobby welcomes you to an experience to remember.. Our rooms are tastefully designed with an emphasis on comfort and style. Chic and contemporary, the bedrooms come complete with state of the art amenities including complimentary broadband and Wi-Fi, LCD TV with international and satellite channels, Air conditioned rooms, minibar, and room service. The Manor Hotel has three gourmet restaurants and a roof top Bar. Choose from mouth-watering Indian and Pakistani cuisine at Shere Sardar Restaurant or a quintessentially English tradition of afternoon tea at Marcos Restaurant & Lounge. Where you can find Italian and continental cuisine to choose from. If that is not enough to choose from why not try or famous Chinese cuisine at Silks restaurant The O'connells Bar and pub offers a selection of alcoholic and non-alcoholic drinks and appetisers in a stylish atmosphere. Home to a fitness centre, sauna, steam room, , swimming pool, and Spa at The Manor Hotel is a beautiful sanctuary of wellness and fitness, offering Hair cuts and hair treatments, facial, body treatments and massages by talented therapists. The Manor Hotel has two meetings and events rooms. The meeting and events rooms, one of Kigali luxury event spaces, is an ideal venue for a business meeting, private dinner, grand ceremony or wedding. Shere Sardar or Marcos is a perfect venue for a more intimate event. * Please note that the check-in time is 10:00am and check-out time is 11:00am. An early check in or late check out can be requested depending on availability.
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Property amenities
Pool
Room service
Free High Speed Internet (WiFi)
Restaurant
Free parking
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
210Reviews
3Q+A
46Room tips
Traveler rating
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Popular mentions
Me and four collegues had a business mission in Kigali for 16 days. We found the Manor on booking.com and tried for a few nights, ready to leave if it didn´t fit us. All four choose to stay for the entire period. The view from the garden, rooms and restaurants are fantastic. The neighbourhood is calm and quite. But most important, the staff is both professional and very friendly. I have never been taken care of like that before. The Manor has three restaurants with three different chefs. One orientalic, one indian and one italian. They are worth a stay all three. At breakfast they serve lots of fresh fruit and a chef makes you omelettes if you like. You can even get a indian curry for breakfast, try that! The bread is a bit disappointing though from a european perspective.
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I stayed there for 4 days... the hotel was nice.. the service was great.. but the hotel needs some maintenance the AC was not working properly and switches off after 30 minutes.. i informed them many times but no action the bathroom needs maintenance and the water system is outdated the hotel is not to the proximity of anything u need a taxi foe everything.. opposite of whats been stated in their description.. the views are Excellent.. i believe the hotel can be in great shape once they pay attention to those minor details.. the location isnt a problem since its in a quiet neighborhood.. which was good for nice sleep
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Response from BarbraTheManor, Guest Relations Manager at The Manor Hotel
Responded May 4, 2019
Hello Sir, Thank you for the review and feedback. It is much appreciated. We are very grateful you enjoyed our service at the hotel. It is something we are always striving to improve. We are aware of the problems with A/C and are currently on the way of replacing them, we are sorry for the inconvenience it caused yourself. Our bathrooms are being renovated currently along with new water pipes, sorry it had not been done prior to your visit, it does not meet to our high standards. We hope we will see you again at The Manor and make sure you have the best experience possible. Thank you.
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This is a long due review but having done a bit of traveling in the last few years, I’ve found reviews on trip advisor very useful so I feel I now need to contribute to it to help other travellers too. Manor hotel was alright and not particularly worth the money paid to be honest. The decor was a little outdated, beddings and furniture needs a little upgrade. Location wise, it’s a taxi ride to the city and not really a walking distance for restaurants and all which meant you either have meals at the hotel or travel into the city for one. Having said, the customer service was great. The staff were polite and helpful. A 5 star service with dated decor is how I would describe it.
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Hotel Manor in Kigali is very eligent, adorable and convenient in all respect. For me the most amazing thing was the swimming pool where we used to chill everytime (after coming back from work or party), Hotel has gym (on ground floor) with all possible amenities for pro or ameature gym freaks. Staff is very helpful and polite. Chef Manish is very gentle and interesting person to talk. We used to chit-chat with him every time whenever we got the chance or find him, yet he never refused us or left us unattended. He is one stop solution. There is a nice Bar-cum-disc at 2nd floor with pool table. Most important above bar, there is the 'Roof top' Indian restaurant. Please make sure to (must) have Afgani Stuffed Naan(mind blowing). Food is great with good variety for all. Overall the best deal to stay in Kigali.
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Response from BarbraTheManor, Guest Relations Manager at The Manor Hotel
Responded Feb 25, 2019
Thank you for the review! We appreciate your feedback and have passed it on to our team! We are very happy you enjoyed your stay and are looking forward to welcoming you back once once again Best Regards The Manor.
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I visited the The Manor Hotel in October last year , i really enjoyed my stay there. it is located at height from where you can get the view of the mountains and the entire city. Really liked the Food prepared by the Chef Manish ( U are Rocking Bro !!) Appreciate the Wonderful staff and services offered by the Hotel that is very well equipped by Gym, Swimming Pool , Night Clubs , SPA facility etc.
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Response from BarbraTheManor, Public Relations Manager at The Manor Hotel
Responded Feb 25, 2019
Thank you for the Nice review! We appreciate your feedback and have passed it on to the relevant departments and team! We are very happy you enjoyed your stay and are looking forward to welcoming you back once once again. Best Regards The Manor.
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PRICE RANGE
$116 - $153 (Based on Average Rates for a Standard Room)
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
23
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