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The Manor Hotel

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#9 of 47 Hotels in Kigali
Certificate of Excellence
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1 room 2 adults 0 children
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The Manor Hotel
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147 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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Nairobi, Kenya
Reviewed yesterday NEW

Great experience, home away from home, owners gave our stay a personal touch. Fantastic breakfast the chef made superb pancakes. The beds were huge and comfortable The views are stunningly beautiful, the swimming pool was pristine and the gardens immaculate.

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Helpful?
Thank lisa_macharia
Menlo Park
Reviewed 3 days ago NEW

My stay was pleasant. The food was terrific and the staff was very welcoming and attentive to any matters that required assistance. The views are great from the pool and Indian restaurant as well. It is moderately priced also. Definitely a good value. I workout a lot and they have a HUGE gym will all free weights! Bonus!

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Thank ruya70
Reviewed 3 days ago NEWvia mobile

Excellent stay ! Fabulous view from the front lawn. My room was clean and presentable. I found the owners gave very personal service and wanted to know how they could improve the hotel. I'd certainly stay here again.

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Helpful?
Thank Matt W
London
Reviewed 1 week ago

A lovely hotel run by an English manager. Made us feel very welcome. Positive side: wifi worked and the pool was great with good service. Negative side: coffee took a while to be made at breakfast! Some nights there is live music on the lawn, we visited in October 2016.

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Helpful?
Thank Dan797979
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Dan Thank you for taking time out to share your experience with the viewers of trip advisor. Thank you for your appreciation of the services and WIFI. With regards to breakfast with have undergone retraining our breakfast team and can assure you that on your next visit you will have piping hot coffee in minuites Kind Regards Imran Alam...

Manhattan Beach, California
Reviewed 2 weeks ago

We arrived a bit late after traveling from Tanzania. Could not get air conditioning to work neither could the help. Terrible lighting in the bathroom. When we turned on the shower it sprayed out into the floor. Chinese dinner at the restaurant was quite good. Breakfast was just ok. Hotel seemed quite empty. Great view of the city from room...

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Thank Monique Pearl M
Kigali
Reviewed 3 weeks ago

The hotel has a very nice view. The hotel is very clean and quiet. Very friendly staff Very good food in three different restaurants. The hotel has an excellent Gym in house. The hotel has a nice pool area.

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Helpful?
Thank ralphb422
Waldshut-Tiengen, Germany
Reviewed 3 weeks ago

Our room 307 was absolutely a Desaster. May be other are ok, not this one. We spend one night at the hotel. Just one bulb was working. Even after a goodnwhile the shower was still cold, really cold. Just one towel was there, electrical sockets were not properly installed, no Moskito protection at the windows. Door was not closing properly....

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Thank Werner W
Munich
Reviewed 3 weeks ago

We stayed for 3 nights and really liked the place - in part it looks a bit as if it had seen better days - especially room and bathroom. Yet we learned that it was opened only 6 or 7 years ago. Anyway we enjoyed the place, it is in a residencial area, very quiet - a lovely pool, great...

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Thank travelproMuc
Accra, Ghana
Reviewed January 16, 2017

First of all, its a nice hotel with a good location. It looked just like the pictures I saw on the internet. However, I was not checked into the type of room I booked for, on one of the booking sites. I was supposed to have a deluxe room with a balcony, served with a bottle of champagne and some...

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Thank 371rod
Johannesburg, South Africa
Reviewed January 11, 2017

We live across the street from The Manor and have lunch here regularly. It has a nice and quiet restaurant and a big lawn. We now have a little pup (10 weeks) and it is not easy to take him to places in Rwanda, even though he is very well behaved. Some restaurants don't mind, and then he just dozes...

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Helpful?
Thank Ilse020
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Trip advisor reviewer We are very sorry of the wrong labeling on our trip advisor page. This has now been updated. If you do return please give me the opportunity to apologies to you in person. Kind regards Imran Alam The Manor Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sitting grandly in Kigali, within close proximity to Kigali's most exclusive addresses. A two minute walking distance from the golf club, five minutes drive from the Genocide Memorial Center and a ten minutes walk from Rwanda's newest landmark the Kigali Convention Center. At The Manor Hotel, the magnificent décor and the contemporary design of the lobby welcomes you to an experience to remember.. Our rooms are tastefully designed with an emphasis on comfort and style. Chic and contemporary, the bedrooms come complete with state of the art amenities including complimentary broadband and Wi-Fi, LCD TV with international and satellite channels, Air conditioned rooms, minibar, and room service. The Manor Hotel has three gourmet restaurants and a roof top Bar. Choose from mouth-watering Indian and Pakistani cuisine at Shere Sardar Restaurant or a quintessentially English tradition of afternoon tea at Marcos Restaurant & Lounge. Where you can find Italian and continental cuisine to choose from. If that is not enough to choose from why not try or famous Chinese cuisine at Silks restaurant The O'connells Bar and pub offers a selection of alcoholic and non-alcoholic drinks and appetisers in a stylish atmosphere. Home to a fitness centre, sauna, steam room, , swimming pool, and Spa at The Manor Hotel is a beautiful sanctuary of wellness and fitness, offering Hair cuts and hair treatments, facial, body treatments and massages by talented therapists. The Manor Hotel has two meetings and events rooms. The meeting and events rooms, one of Kigali luxury event spaces, is an ideal venue for a business meeting, private dinner, grand ceremony or wedding. Shere Sardar or Marcos is a perfect venue for a more intimate event. * Please note that the check-in time is 10:00am and check-out time is 11:00am. An early check in or late check out can be requested depending on availability. ... more   less 

Additional Information about The Manor Hotel

Address: Nyarutarama | KG 552 ST, Kigali, Rwanda
Location: Rwanda > Kigali Province > Kigali
Price Range: $140 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manor Hotel 4*
Reservation Options:
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Hotel Style:
#4 Business Hotel in Kigali
#4 Spa Hotel in Kigali
#6 Luxury Hotel in Kigali
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Questions & Answers

Here's what travelers have asked, with answers from The Manor Hotel staff and other travelers.
2 questions
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Questions? Get answers from The Manor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A room with a balcony over the pool is lovely and away from restaurants”
 of 5 bubbles Dan797979, 1 week ago | Read review
“beds were comfy. More light in Bathroom. air condition not working properly”
 of 5 bubbles moniquepearlm, 2 weeks ago | Read review
“our room overlooked the pool and had a real good view”
  • view from balcony
 of 5 bubbles travelproMuc, 3 weeks ago | Read review
“Ask for a room with working Wifi”
 of 5 bubbles KDFaisst, Dec 15, 2016 | Read review
“Try and get a room with a view!”
 of 5 bubbles RiteshDoshi, Nov 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question