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Step Town Motel

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Step Town Motel
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223 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Amersfoort, The Netherlands
Reviewed October 29, 2016 via mobile

Good value for money. Close to the city center, good food, nice rooms and good internet access. For some boda boda's / motor bikes the place is difficult to find. Very friendly staff and good service!

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Helpful?
Thank loekileeuwnl
warrnambool
Reviewed October 19, 2016 via mobile

We stayed here for 3 nights and loved every day we were here. John the manager is so very helpful with any question asked and is always smiling and helping us . The view we had was so lovely looking over the valley. It's 10 minute walk from the CBD but it's worth taking the walk into the town ....

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Thank WarrnamboolBorneo
London, United Kingdom
Reviewed October 12, 2016

We stayed here for one night when we arrived in Rwanda. Standard room but clean and comfortable. Staff was friendly and the dinner was lovely. Partner was happy that had a tv in the room to watch the football lol

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Thank strawberry0603
Hamilton, New Zealand
Reviewed September 17, 2016

As our airport transfer drove us up to Step Town, along the dusty clay surfaced road, we were concerned about our choice of accommodation. We needn't have been....it was clean and comfortable. The restaurant meal was fine as was breakfast the following day. Not 5 star but good value for money with all you need for a short stopover.

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Thank Baruiser
Dorset, United Kingdom
Reviewed September 15, 2016

I have stayed at Step Town on 2 separate occasions. First in 2014 and then again in August this year. John, the manager, collected us from the airport on both occasions. If you are a newcomer to Rwanda, staying at Step Town will give you your first insight into the warm, friendly and helpful nature of Rwandan people, which, in...

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Thank Diane B
Stockholm, Stockholms Län, Sweden
Reviewed August 7, 2016

Stayed att Step Town Hotel in late June and early July. The rooms were clean and tidy. The only negative was the position of an electricity socket in the shower. breakfast and the late dinnerservice was very appreciated. The staff was wonderful and went serveral extra miles to make sure that my stay in Kigali was to be as good...

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Thank Christoffer M
London, England, United Kingdom
Reviewed July 23, 2016 via mobile

Was very impressed with this place, we had a transfer from airport - the owner John collected us and then went out of his way to look after us - such wonderful hospitality. We had lost our bag on the way and he did what he could to help locate it. The terrace has a wonderful view over the city...

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1Thank Natasha R
San Marcos, Texas
Reviewed July 16, 2016

I first stayed at Step Town Motel in 2009...it was a special find then and now. Great personal service from the owner, John. Great views close to the city center. Nice large clean rooms with free internet and hot water. Rooms can easily accommodate several people (we had 3 but could easily accommodate 4). Surprisingly delicious breakfast too!

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Thank upnhotair2
Grass Valley, California
Reviewed July 16, 2016 via mobile

This is my second stay at Step Town. The staff is wonderful, food delicious, and the location is great...don't be nervous as you travel down the dirt road to get there - this neighborhood location makes it an ideal escape from the busy, busy city of Kigali. Everything is clean and well maintained but do remember you're not in America...everything...

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1Thank judahshoney
London, England, United Kingdom
Reviewed July 15, 2016 via mobile

We stayed here for a couple nights either side of our trip to musanze for the gorilla trekking. We were very impressed with the cleanliness of the rooms, friendly atmosphere and great views over the city which makes the hotel an ideal place to relax and eat/drink at the end of a day. The location is also excellent, only a...

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2Thank Nick285
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
STEP TOWN MOTEL is a first class modern motel. We are located in the centre of Kigali city near St Famille church KIYOVU MUHIMA a quiet, secure and refreshing area where you will enjoy the best views of the city from the motel. We provide accommodation with modern facilities, including en-suite bathrooms, television-DSTV, satellite dish and wireless internet. Also available is mini-bar and restaurant serving western and African cuisine. We do offer airport transfers. ... more   less 

Additional Information about Step Town Motel

Address: Muhima-Kiyovu | nr St Famille Church, Kigali, Rwanda
Location: Rwanda > Kigali Province > Kigali
Price Range: $59 - $65 (Based on Average Rates for a Standard Room)
Number of rooms: 222
Reservation Options:
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Also Known As:
Step Town Hotel Kigali
Hotel Style:
#1 Best Value Hotel in Kigali
#5 Business Hotel in Kigali
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Questions & Answers

Here's what travelers have asked, with answers from Step Town Motel staff and other travelers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There is a very large room on the first floor with a balcony which looks delightful - maybe its the honeymoon suite?”
 of 5 bubbles H3188ANdianeb, Sep 15, 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles Chris2fferM, Aug 7, 2016 | Read review
“I have stayed in several rooms and all have been great!”
 of 5 bubbles upnhotair2, Jul 16, 2016 | Read review
“We like room 12. It has a bath tub. Others have decent showers”
 of 5 bubbles danieljH3147JQ, Jun 26, 2016 | Read review
“I always chose rooms in the back part.”
 of 5 bubbles Lenin-DC, Jun 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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