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Step Town Motel

Traveler (106)
Room & Suite (30)
Dining (7)

About

#9 of 74 hotels in Kigali
Location
Cleanliness
Service
Value
STEP TOWN MOTEL is a first class modern motel. We are located in the centre of Kigali city near St Famille church KIYOVU MUHIMA a quiet, secure and refreshing area where you will enjoy the best views of the city from the motel. We provide accommodation with modern facilities, including en-suite bathrooms, television-DSTV, satellite dish and wireless internet. Also available is mini-bar and restaurant serving western and African cuisine. We do offer airport transfers.
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Property amenities
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room service
Airport transportation
Laundry Service
Room features
Non-smoking rooms
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267Reviews
5Q+A
46Room tips
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I emailed John not knowing if he’d still be there. Sure enough, he responded back. My stay was a walk in the memory lane. Everything that made Step Town an awesome place back 7 years ago still intact. They have expanded the number of rooms. What differentiates this place from others is a total focus on delivering unparalleled care and services to guests. John, the manager, runs a smooth operation. For me, it’s beginning to feel like a home away from home. Thank you for a fabulous stay once again.
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We stayed only one night in the Step Town but were happy that have chosen this hotel. We arrived in the late afternoon, when the heavy rain started in Kigali. It was very kind that staff provided an umbrella, otherwise we would've been wet. The room was good but a bit old. The hotel is located on a hill, from which you can see a big part of Kigali. It has a terrace and a room to read and chill out. The breakfast provided was very good! We had an omelette with tomatoes, crunchy toasts, fruits and delicious African coffee. The taxi to the airport was organized on request. According to our guide from Musanze, who brought us from the Northern province to Kigali, Step Town is a good budget hotel in the capital and we tend to agree with him.
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This motel is a little off the beaten track and I was feeling a bit anxious as we turned off the well lit main road, onto a dirt road with rough corrugations, into the back streets of Kigali. However once we arrived at the Step Town Motel we were greeted by the very friendly staff and shown to our room. The room itself was fairly small but very clean and the shower worked well. After a long trip we just crashed into the comfortable bed, too tired to eat any dinner. However, when we did have it another night it was excellent.....large portions and very tasty, as was the breakfast. The next morning we discovered that we had been staying in a beautiful old house with magnificent city views. It just looked so different to what it had done the previous night. Thanks to John and his excellent staff for making our stay such an enjoyable one. Nothing was too much trouble for them and they deserve to have good reviews.
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This hotel was fine for our two night stay. Nothing to write home about but functional and fine for a short visit, especially one where we were out of the hotel all day sightseeing. The staff were helpful and friendly, the bed was relatively comfortable, and had good mosquito net. There is a good view of city and it’s a short walk to go to Hotel Milles Collines for example for a drink etc. The food quality was ok also. The wait for food was much too long, both days well over an hour for basic order. The shower was awful, curtain didn’t cover the area needed and whole bathroom was flooded. The tv didn’t seem to work either and the road it is located on is a little dark and eery to walk to. For somewhere cheap and functional for your stay it is absolutely fine and does the job! But don’t expect anything too fancy.
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I Loved staying at Step Town motel! John who runs the accommodation, is one the nicest most helpful people I've met travelling, really went out of his way to assist me, everything from advice, to transport, to finding me a place to stay when I needed to stay an extra night (step town was full). He made my time in Kigali so much more pleasant. Really a wonderful person. As with all of the people working there. Room was clean, bed comfortable, all round everything I wanted for my week of accommodation. Breakfast is delicious, and that view in the morning sun! You have to walk quite a bit to get to most places, but it's a beautiful walk, and transport is so easy and accessible that getting somewhere isn't a concern in Kigali. I'd recommend, and I'll go back!
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PRICE RANGE
$60 - $65 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
step town hotel kigali
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
222
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