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No 5 KN 29 Street Kiyovu, Kigali Rwanda
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 01/15/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (139)
Room & Suite (79)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
Updated 04/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 125 hotels in Kigali
Travelers' Choice
The Retreat is a 20-room luxury boutique hotel created by the American owners of Heaven and brought to life by an extraordinary team of Rwandan builders and craftspeople. Heaven has trained over 2,000 Rwandans in hospitality skills since 2008. The Retreat is Kigali’s first eco-friendly resort and features solar electricity and locally-crafted furniture from a Tanzanian sustainable teak farm. Luxury amenities include organic, handmade mattresses from England, expansive custom-built rooms with peaked ceilings, front and rear private patio areas, bathrooms with indoor and outdoor rain showers, a heated saltwater solar powered swimming pool, hot tub, sauna, spa, and fully equipped open-air gym. We are excited to announce that 8 brand new Luxury Pool Villas with private pools, a new wine lounge, an expanded spa, and our private Horizon conference and event space with views of Kigali opened in April 2021. Fusion Restaurant and Bar offers delicious, local farm-to-table cuisine, refreshing cocktails and wellness menus designed by our Mauritian Executive Chef. Through our sister company, Heaven Tours, we offer curated tour services for the gorillas, safari, and unique experiences that highlight the best of Kigali, including our fashion, art & culinary tours as well as urban bush dinners for groups by reservation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Secured parking
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Private pool
Saltwater pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Aerobics offsite
Archery offsite
Bowling offsite
Canoeing offsite
Squash offsite
Tennis court offsite
Walking tours
Board games / puzzles
Children's playground
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Meeting rooms
Photo copier / fax In business center
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage chair
Neck massage
Waxing services
24-hour security
Baggage storage
Currency exchange
Gift shop
Mosquito net
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Seating area
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Swahili
227Reviews1Q+A45Room tips
Traveler rating
  • 208
  • 13
  • 1
  • 3
  • 2
Time of year
Traveler type
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Popular mentions
Rob H wrote a review Nov 2021
Washington DC, District of Columbia9 contributions1 helpful vote
Wow, the Retreat is spectacular! The owners have curated a unique experience in the heart of Kigali with impeccably designed rooms and common spaces, delicious and diverse menus at the Fusion and Heaven Restaurants, and diligent staff attentive to your every need. Definitely spend some time in the newly opened wine bar!
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Date of stay: November 2021Trip type: Traveled on business
1 Helpful vote
JordiEnkosi wrote a review Mar 2021
Andorra570 contributions28 helpful votes
Hotel's Favorite
I stayed at the boutique hotel in early March 2021. It is hard to judge a hotel during Covid times and reduced staff numbers. The Retreat is an oasis of tranquility in an otherwise busy city. I was in town for meetings and really looked forward to my end of the day swims in its salt-water pool. Albeit a bit dark, the rooms are large and comfortable and I wish I had had more time to enjoy the private patio and outdoor shower. I'd like to stress the quality of the mattress, exceptional, and the friendliness and willingness to assist of the hotel and restaurant staff, even during Covid times when we were just a handful of guests. The Retreat is now definitely my hotel of reference in Kigali.
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Date of stay: March 2021
Sleep Quality
Trip type: Traveled on business
Room Tip: If you need a good night sleep, make sure you don't have a room by the inviting pool, it can...
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1 Helpful vote
Response from Alissa Ruxin, Owner at The Retreat
Responded Mar 10, 2021
Dear Jordi, thank you for this lovely review, we are so glad we had the chance to host you during the early COVID days when our staff was a small family keeping things going! We are delighted you found the staff accommodating, and liked the mattresses! They are organic sheeps wool mattresses made in Devon, UK by a family owned company called NATURALMAT! Alissa
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Jesse C wrote a review Nov 2021
Lancaster, Pennsylvania1 contribution
Th Retreat was a fabulous place to stay. The room was excellent, the staff were incredibly friendly and helpful, and the location was ideal. The food at Fusion and the Heaven Restaurant was also very good. I highly recommend!
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Date of stay: November 2021Trip type: Traveled on business
Response from Alissa Ruxin, Owner at The Retreat
Responded 2 weeks ago
Dear Jesse, Thank you for this wonderful review! We are delighted you enjoyed your stay and that our staff made you feel welcome... we hope to have you again! Alissa
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parrneal wrote a review Oct 2021
Morrow, Ohio7 contributions5 helpful votes
My friend and I arrived from the airport to spend the night after a Covid test. We were pleasantly surprised how lovely the place was. We had a beautiful room with our own small pool. Our Covid results came back very quickly so we were able to book a massage in the early evening. We had 3 excellent meals. Our server Jsiaka Gatare was very helpful teaching us about Rwanda and it’s history. I would definitely recommend this place. The restaurant is called Fusion.
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Date of stay: September 2021Trip type: Traveled with friends
Response from Alissa Ruxin, Owner at The Retreat
Responded Nov 1, 2021
Thank you! We are delighted to hear you enjoyed your stay with us in one of the luxury pool villas - yes indeed, it is nice to have a private pool when waiting for results (which is no longer required for vaccinated travelers!) We are so glad you enjoyed meals at Fusion as well and will surely thank Jsiaka for his service! Best wishes, Alissa
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Culture16932001520 wrote a review Oct 2021
1 contribution
Beautiful location and very helpful and friendly staff especially in the restaurant - thank you, Mireille! Everything well organized. Only one receptionist could have been more friendly as she made a huge mistake with the bill and was not too happy that we had to complain. Otherwise a great place with good food - and a wonderful interior design.
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Date of stay: October 2021Trip type: Traveled on business
Response from Alissa Ruxin, Owner at The Retreat
Responded Nov 1, 2021
HI there, we are so glad you chose to stay with us and enjoyed the design and food! We apologize for the billing error which caused some stress for you, as a hospitality training facility we do face some challenges and learn from them! So thank you for the feedback and I can assure you we work constantly on training of staff to avoid mistakes in the future.... with warm regards, Alissa
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$546 - $756 (Based on Average Rates for a Standard Room)
RwandaKigali ProvinceKigali
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Frequently Asked Questions about The Retreat
Which popular attractions are close to The Retreat?
Nearby attractions include Saint-Famille Church (0.3 miles) and Azizi Life Boutique (0.03 miles).
What are some of the property amenities at The Retreat?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Retreat?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Retreat?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Retreat?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Retreat?
Conveniently located restaurants include Fusion Restaurant, Khana Khazana, and Heaven Restaurant & Boutique Hotel.
Are there opportunities to exercise at The Retreat?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Retreat have airport transportation?
Yes, The Retreat offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Retreat located near the city center?
Yes, it is 0.3 miles away from the center of Kigali.
Are any cleaning services offered at The Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Does The Retreat offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.