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Ubumwe Grande Hotel

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Plot 1306, KN 67 Avenue Des Forces Armees, Kigali Rwanda
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Traveler (262)
Room & Suite (67)
Dining (40)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#9 of 117 hotels in Kigali
Location
Cleanliness
Service
Value
Travelers' Choice
Ubumwe Grande Hotel, a superior four-star Hotel to exacting international standards is located in the business hub of Kigali. Enjoy true Rwandan hospitality and the most stunning views of this vibrant African city. A beautiful infinity roof top pool as well our executive gym allow you to stay fit, whilst the roof top terrace, overlooking Kigali, invites you enjoy a meal or one of our refreshing cocktails. Our lounge area offers delectable pastries and snacks throughout the day and our Restaurant Fiesta delights with culinary creations from Africa and beyond. Conferencing and meeting at Ubumwe Grande are a real pleasure. Our experienced team gladly assist in arranging functions from small intimate meetings to cocktails of up to 500 guests. These are accommodated in our three meeting rooms or our sub-divisible Rooms Kivu 1 & 2. We pride ourselves in accommodating any reasonable request to make our guest's stay a memorable one. Make Ubumwe Grande Hotel your preferred "home" in Kigali.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Microwave
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, French
176Reviews0Q+A27Room tips
Traveler rating
  • 98
  • 56
  • 13
  • 5
  • 4
Time of year
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Popular mentions
Joel T wrote a review May 2021
1 contribution
I stayed here for a week. Everything was above board. Clean, Accommodating, Great Facilities and Truly a great experience. The restaurant was great as well. The staff was so good, but there was a young man, Shema, who went above and beyond and treated me better than a customer, he treated me like family. The hotel is blessed to have a man like him on staff. Thanks Shema for a great experience.
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Date of stay: May 2021
Value
Service
Sleep Quality
Trip type: Traveled on business
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Ulisse wrote a review May 2021
8 contributions
One very very bed experience! Truly exceptional hill views! Unfortunately, a rather disgusting waiter happened to me who, after I had waited for a single table to become vacant near the window, and having stopped to greet a friend I met by chance, next to the table at which I was about to sit down. made to sit at "my" table a group of people who, a few moments before were seated at another table. It was clear that the waiter in question preferred to seat a group at that table, with a possible tip in proportion to the number of people, me, single and with probable "single" tip! Following this disgusting behavior, I left the place and I don't think about going back.
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Date of stay: May 2021Trip type: Traveled solo
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WYN wrote a review Mar 2021
Beirut, Lebanon245 contributions59 helpful votes
+1
We enjoyed our stay, nice & big room, superb view overlooking the city of Kigali, very helpful staff especially at reception & reservation, they facilitated the early check-in & very late check-out complimentary. Thank you . The only thing is that food/drink expensive . Well recommended hotel, I'll visit again .
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Date of stay: March 2021Trip type: Traveled on business
1 Helpful vote
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Response from Richard Niyongabo, General Manager at Ubumwe Grande Hotel
Responded Apr 15, 2021
Thank you for visiting Ubumwe Grande Hotel and the wonderful review. We welcome you to come back again soon.
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Jason Peters wrote a review Oct 2020
Colorado Springs, Colorado6 contributions
+1
I have visited the rooftop restaurant many times on previous trips to Rwanda, and it is one of my favorite places in the city. Because of the Covid quarantine requirements, I had to select a hotel for my 24 hour quarantine while awaiting the results of my covert test. I immediately selected the Ubumwe Grande Hotel and I was definitely not disappointed! Innocent was willing to exchange money for me at a local currency exchange because I was quarantined, and Ange did a wonderful job providing superb room service! Every staff member I engage with, from the doorman, to security, the front desk, room service--it was all perfect! What a wonderful way to begin this trip to Rwanda!
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Date of stay: October 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: I stayed in the junior suite, which was wonderful.
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Response from Richard Niyongabo, General Manager at Ubumwe Grande Hotel
Responded Apr 15, 2021
Dear Jason, Thank you very much for staying with us and I am glad we met your expectations. Thank you as well for the positive compliments to our staffs Innocent and Ange. Looking forward to welcoming you back again. Kind regards,
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Ahmed-allam79 wrote a review Oct 2020
Cairo84 contributions60 helpful votes
I stayed at Ubumwe on Quarantine for 24 hours suring my trip to Rwanda.. The check in was quick, the room was spacious and modern.. the only drawback was the food .. it was not tasty and the in room dining service is a little bit slow .. other than that the hotel is excellent.. please don’t forget to check the rooftop cafe .. the view is amazing.
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Date of stay: October 2020
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PRICE RANGE
$136 - $190 (Based on Average Rates for a Standard Room)
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
153
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Frequently Asked Questions about Ubumwe Grande Hotel
Which popular attractions are close to Ubumwe Grande Hotel?
Nearby attractions include Kandt House Museum (0.09 miles), Saint-Famille Church (0.3 miles), and Azizi Life Boutique (0.3 miles).
What are some of the property amenities at Ubumwe Grande Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Ubumwe Grande Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ubumwe Grande Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Ubumwe Grande Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Ubumwe Grande Hotel?
Conveniently located restaurants include Fusion Restaurant, Heaven Restaurant & Boutique Hotel, and Bourbon Coffee Ltd -Rwanda.
Are there opportunities to exercise at Ubumwe Grande Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Ubumwe Grande Hotel have an airport shuttle?
Yes, Ubumwe Grande Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Ubumwe Grande Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Kigali.
Are any cleaning services offered at Ubumwe Grande Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Ubumwe Grande Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.