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KN 3 Avenue Nyarugenge District, Kigali Rwanda
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Traveler (480)
Room & Suite (140)
Dining (82)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kigali Marriott Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 142 hotels in Kigali
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.4
Travelers' Choice
Discover 5-star accommodations at Kigali Marriott Hotel. Situated in the heart of Rwanda's capital city, our sophisticated city center hotel in Kigali offers impeccable service along desirable KN3 Avenue in the city centre, near the financial district and Kigali City Hall.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Casino and Gambling
Golf course
Babysitting
Parking
Paid wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Hotel links
Special Offer:Unlock Member Rates!
587Reviews12Q+A85Room tips
Traveler rating
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Popular mentions
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Most Recent
Mutesi C wrote a review Sep 26
1 contribution1 helpful vote
Earlier last week I visited Marriott Kigali and I was really amazed by talents I met there. Starting from Reception I met Marylene, her professionalism and smile made me feel at easy. I continued to Cuccina restaurant where I had dinner with a friend and the staffs made it awasome.Therefore, I would like to recognise blaise, Joshua, and Pierre from Cuccina and what they do proves their hospitality as a passion.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Silvana M wrote a review Aug 2022
13 contributions3 helpful votes
Hotel's Favorite
Never had such a wonderful waiter like this Peter. He is friendly, correct and so handsome!!! Love to come back soon. The food was also realy good. I am Italianen. But for a real good Italianen meal, go there
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kigali Marriott Hotel Management, General Manager at Kigali Marriott Hotel
Responded 1 week ago
Dear Silvana M, We are delighted to learn that you enjoyed the Cucina restaurant service and meals. We love reading from our guests, and it is in that regard that we appreciate and thank you for the time taken to share your great review and the experience you had at the restaurant, especially for thanking Peter. We look forward to hosting you again very soon, and we will pass the regards to Peter. Regards, Kigali Marriott Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndyEdwards wrote a review Sep 22
Cheltenham, United Kingdom42 contributions52 helpful votes
Stayed at the Marriott in Kigali. Rwanda and as usual the service in the Marriott is second to none. I have to highly recommend the bar waiter Jean Pierre whose service was impeccable and is a credit to the Marriott.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kigali Marriott Hotel Management, General Manager at Kigali Marriott Hotel
Responded 6 days ago
Dear AndyEdwards, We are delighted to hear that you enjoyed your stay with us. We love reading from our guests, and it is in that regard that we thank you and appreciate the time taken to share your great review and for recommending the hotel to other tourists. We certainly hope to host you again when you visit Rwanda - Kigali, and we will pass your regards to Jean Pierre too. Regards, Kigali Marriott Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jean Bosco wrote a review Sep 19
Tanzania1 contribution1 helpful vote
I slept in this hotel but it is amazing they provide both good service and customer service. If you are a tourist in kigali don't hesitate to pass your nights in this hotel you will never regret. I recommend.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Kigali Marriott Hotel Management, General Manager at Kigali Marriott Hotel
Responded 1 week ago
Dear JeanBosco77, We love reading from our guests, and it is in that regard that we thank you and appreciate the time taken to share your great review and for recommending the hotel to other tourists. We certainly hope to host you again very soon. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gina H wrote a review Sep 7
2 contributions
+1
So let me start by saying that this isn't my first time staying at this hotel. I also brought in the New Year at this hotel in 2020. The staff here is fantastic and the food is always fresh. I attempted to place a review on Facebook because I wanted to give each individual employee their own assessment of their amazing service. Unfortunately, the reviews didn't show so I am going to give this forum a try. I hope that each employee I list is given their kudus as an individual and not a group. When I think of the blueprint for what customer service looks like I think of Solomon. He is very hands-on, and friendly, and he can anticipate a guest's needs in advance. He is so amazing and a great asset to the Marriott brand. Nelly was always very friendly and always had a smile on their face. It was never forced and the feeling that I got was a feeling of me being a part of the Marriott family. Pilote was amazing with the kids that we had and would play little games like peek-a-boo to make them smile and laugh. Kids are central to what my organization comes to Kigali for. So to see someone interact with them is important and very much appreciated. Arlette was another employee that was very attentive to my group. There was a total of 12 people in my party. We stayed for over a week and Arlette got to know our habits, our likes, dislikes, and the little things that we would need. She was always so accommodating and never made us feel like we were being an inconvenience or a bother. Theogene was my favorite employee on the morning shift. He began to also learn our habits such as us wanting almond milk instead of cow's milk. That we always wanted straws for the kids and that we always had apple juice. He would also bring us cold water without being asked and he would anticipate our wants and needs. He would also play with the kids and he kept a smile on his face. Always the professional one but approachable as well. Jean Boscoe approached me and actually remembered me from a previous trip. This made me feel special because I know that those who work in customer service jobs seem thousands of people a year and to remember me out of all those people years later warms my heart. I can go on and on about how great this hotel is. It is always clean. Everyone is professional and friendly. But more than that they actually care about the customers. Coming from America I can see the difference in the care that Rwandans take in their jobs, their country, and just life in general. I can not wait to come back and I hope to see the staff again because they are like family to me.
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Date of stay: August 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip: Best Food, Nice Views, Has balconies, Close to shopping
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kigali Marriott Hotel Management, General Manager at Kigali Marriott Hotel
Responded 2 weeks ago
Dear Eight Techniques, We highly appreciate the time taken to share such great, positive, and detailed feedback about your trip and birthday. We love reading from our guests, and we are delighted to learn that you and your family enjoyed your stay with us and that we made you feel like family. Again, we thank you for taking your valuable time to thank each associate individually. We will pass the regards to each and everyone as well. We certainly hope to host you again. Regards, Kigali Marriott Hotel Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Philip wrote a review Sep 5
1 contribution
Got in after my flight and wanted some comfort food - lovely dinner at Cucina and more than lovely service by Monica and Joshua! Fast, great dipping sauce for tje bread made table side, and a good helping of past - what more can yo want! I’ll be back!
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kigali Marriott Hotel Management, General Manager at Kigali Marriott Hotel
Responded 2 weeks ago
Dear PhilipT1695, We highly appreciate the time taken to share positive feedback about your dining experience at Cucina. We love reading from our guests, and we are delighted to learn that both Monica and Joshua contributed to this great experience. Again, we thank you for choosing the Cucina restaurant and for taking your valuable time to thank these two associates individually. We will pass the regards to both of them as well. Looking forward to hosting again soon Mr. Philip. Regards, Kigali Marriott Hotel Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alaina S wrote a review Sep 5
3 contributions
We loved our dinner at La Cucina at the Kigali Marriott! Excellent service and delicious food (grilled tilapia and polenta; pesto rosa and chocolate tort dessert) Shout out to Monica who took care of us! Thank you for a lovely evening!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kigali Marriott Hotel Management, General Manager at Kigali Marriott Hotel
Responded 2 weeks ago
Dear 876alainas, We highly appreciate the time taken to share positive feedback about the excellent service and delicious food at Cucina. We love reading from our guests, and we are delighted to learn that our associate, Monica contributed to this great experience. Again, we thank you for choosing the Cucina restaurant and for taking your valuable time to review the restaurant. We will pass the regards to Monica as well. Looking forward to hosting again soon. Regards, Kigali Marriott Hotel Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
경하 이 wrote a review Sep 3
1 contribution
I had a very tough weekdays last week. However, i got healed when i had a wonderful meal here in Cucina restaurant!!!! Stake, past and even potato chip were so gooood!!!! Also! A friendly and gentle server “Blaise”, you are the best! Thank you for making this wonderful Saturday!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kigali Marriott Hotel Management, General Manager at Kigali Marriott Hotel
Responded 1 week ago
Dear Sherpa322571, We are delighted to learn that we managed to make you feel great after a long & tough week. We love reading from our guests, and it is in that regard that we appreciate and thank you for the time taken to share your great review and the experience you had in Cucina. We certainly hope to host you again and we will pass the regards to Blaise. Regards, Kigali Marriott Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Minjeong K wrote a review Sep 3
1 contribution
Foods were so perfect and service is good. I will visit here with my friends or family again. Also the waiter who name is Blaise is nice and kind. The restaurant is the best in Kigali. Thank you so much.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kigali Marriott Hotel Management, General Manager at Kigali Marriott Hotel
Responded 1 week ago
Dear minjeongk744, We are delighted to learn that you enjoyed the Cucina restaurant service and meals. We love reading from our guests, and it is in that regard that we appreciate and thank you for the time taken to share your great review and the experience you had with us. We look forward to hosting you again with your friends and family very soon, and we will pass the regards to Blaise. Regards, Kigali Marriott Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Samuel I wrote a review Sep 1
1 contribution
Had dinner at the Cuccina Restaurant. Very good service, Peter treated us with warmth and care. The food is delicious so is the wine. The prices are relatively affordable. Will definitely be back!……..
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kigali Marriott Hotel Management, General Manager at Kigali Marriott Hotel
Responded 1 week ago
Dear Samuel425, We are delighted to learn that you enjoyed the Cucina restaurant service and meals. We love reading from our guests, and it is in that regard that we appreciate and thank you for the time taken to share your great review and the experience you had with us. We look forward to hosting you again very soon, and we will pass the regards to Peter. Regards, Kigali Marriott Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$222 - $352 (Based on Average Rates for a Standard Room)
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
254
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Frequently Asked Questions about Kigali Marriott Hotel
Which popular attractions are close to Kigali Marriott Hotel?
Nearby attractions include Go Kigali Boutique (0.02 miles), Saint-Famille Church (0.2 miles), and Union Trade Center (0.2 miles).
What are some of the property amenities at Kigali Marriott Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Kigali Marriott Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kigali Marriott Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kigali Marriott Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Kigali Marriott Hotel?
Conveniently located restaurants include Cucina Restaurant, Iriba Bar and Terrace, and New Cactus.
Are there opportunities to exercise at Kigali Marriott Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Kigali Marriott Hotel have an airport shuttle?
Yes, Kigali Marriott Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Kigali Marriott Hotel have airport transportation?
Yes, Kigali Marriott Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Kigali Marriott Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Kigali.
Are any cleaning services offered at Kigali Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.