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Hawthorn Suites by Wyndham Abuja

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Hawthorn Suites by Wyndham Abuja
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63 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Abuja
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Showing 60: English reviews
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 27, 2015 via mobile

It is located in a nice part of town away from the central area. Good food. The facilities are ok. The gym is fairly well equipped so you get the basics, the pool is also ok. The staff are friendly. It is the only hotel I know that give a complimentary business newspaper daily

Helpful?
Thank Kabir L
Aisha I, E-Marketing Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Guest, Thank you very much for sharing your kind review on Trip Advisor about your recent experience at Hawthorn Suites. We are very pleased that you had an enjoyable stay with us and enjoyed our team members, the hotel and facilities. We would be very happy to welcome you back to the Hawthorn Suites soon. Yours sincerely, Aisha B. More 

Ibadan, Nigeria
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed April 28, 2015

Good location, good hotel. Very clean, good reception. Rooms are very good. The food too is good. Room service is not up to expectation. The poolside is very nice. The rooms are very small, most of the bathroom fittings are not working and the bathroom is too congested with many items.

Helpful?
Thank Vinpalee
Aisha I, E-Marketing Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Vinpalee, Thank you very much for sharing your kind review on Trip Advisor about your recent experience at Hawthorn Suites. We are very pleased that you had an enjoyable stay with us and enjoyed our team members, the hotel and facilities. We would be very happy to welcome you back to the Hawthorn Suites soon. Yours sincerely, Aisha B. More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed January 30, 2015

I had a lovely stay and the staff and management are very pleasant and have a commitment to make this suite hotel stand out from other hotels in Abuja. The meals were superb, the pool was pleasant as well as the rooms.

Helpful?
Thank Abdulrahman H
Aisha I, E-Marketing Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Abdulrahman H, Thank you very much for sharing your kind review on Trip Advisor about your recent experience at Hawthorn Suites. We are very pleased that you had an enjoyable stay with us and enjoyed our team members, the hotel and facilities. We would be very happy to welcome you back to the Hawthorn Suites very soon. Yours sincerely,... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 9, 2014

The standards are definitely slipping, this is quite unfortunate especially because new hotels are springing up thus posing competition. The front desk staff are in dire need of training on professionalism. Dont even bother trying to connect to the reception through the intercom in the rooms. I have stayed in 3 different rooms so this is a well informed statement.... More 

Helpful?
3 Thank Imani A
Aisha I, Guest Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Imani A, We thank you for taking the time to leave us a constructive review, we appreciate it. On behalf of the entire management team, please accept our sincere apologies for our shortcomings and the bad service you experienced. We are diligently working towards improving the professionalism of our entire staff to an excellent standard of service. We thank... More 

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Washington DC, District of Columbia
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed August 29, 2014

Don't expect a five-star hotel from Hawthorn. The rooms are a bit shoddily built, the restaurant is just OK, and the facilities are just sufficient. (Try the Hilton Abuja if you're going for more upscale.) I've stayed at the Hawthorn on business several times, however, and I've come to expect friendly and helpful staff who recognize me (a novelty in... More 

Helpful?
1 Thank Tara G
Aisha I, Public Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Tara G, Thank you very much for sharing your kind review on Trip Advisor about your recent experience at Hawthorn Suites. We are very pleased that you had an enjoyable stay with us and enjoyed our team members, the hotel and facilities. Please let us know when you plan to stay with us again and we would be very... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 22, 2014

This is one of the most horrible and dangerous hotel i have ever stayed in . Nothing works . we booked a suite as a couple and included in the package was free breakfast. the morning we went to have breakfast we were told the free breakfast is just for one person and that the second occupant should pay. we... More 

Helpful?
6 Thank JANETH O
Aisha I, Guest Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Janeth O, On behalf of the Hawthorn Abuja Management team, I sincerely apologize for the mishap encountered during your stay with us. Unfortunately the letter you received did not express our remorse, but we deeply regret the incident and apologise for any inconvenience caused during your stay. As previously mentioned, we are working towards upgrading our lifts, and sliding... More 

London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 11, 2014 via mobile

Stayed during the WEF because all the hotels in Abuja were booked and ended up being pleased. If you travel in Nigeria you know it's a matter of when, not if something will go wrong. So I was surprised when I walked into my room and everything worked (in Nigeria you sometimes need to move to a couple of rooms... More 

Helpful?
1 Thank B_adenuga
Aisha I, Guest Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Guest, On behalf of the entire Hawthorn team, thank you for staying with us. It was a pleasure to welcome you to our hotel and to provide the comfort and service that you required. We are glad to hear you enjoyed your stay with us. Please can you clarify on your last sentence? "Improving our listing" please email admin@hawthorn.com.ng... More 

Lagos, Nigeria
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed April 27, 2014

Honestly, I chose this hotel because it's being operated by Wyndham and I expected a certain level of standard (even in Nigeria) which I did not get and i'm really dissapointed with Wyndham for this. I was meant to stay 2 nights but left after just the first!! The good - location is okay, beds are comfy, the site is... More 

Helpful?
2 Thank Colo_mentality
Aisha I, Guest Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

Dear Guest, We sincerely apologise for our shortcomings, we appreciate you bringing these concerns to our attention. Our inspection team has fallen short of desire expectations. We will address all issues raised with departments concerned and assure that improvements are made to exceptional standards. Thank you. More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 8, 2014

Staff and management are very pleasant and have a commitment to make this suite hotel stand out from the average Abuja business hotel. Facilities are a bit variable. Some things are hopelessly over-specified (non-functioning jacuzzis in all the rooms), and more lighting would be useful. There's a pleasant pool and a moderately working gym. "Spices" and other restos nearby are... More 

Helpful?
Thank richardfnjohnson
darkpebbles, Guest Relations Manager at Hawthorn Suites by Wyndham Abuja, responded to this review

We are working on the light, the hotel is undergoing general refurbishing and improvements. Thank you for your imput. We hope to see you again soon. More 

Ra'anana, Israel
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 23, 2014

The hotel is run down. The rooms and hotel is poorly maintained. The rooms needs drastic renovation. Hotels in Africa must provide the feeling of home and it is not the feeling one gets when entering the hotel and room. The employees wish to help and they are very kind but the execution is not moving to anyplace.

Helpful?
1 Thank ShoriSmith
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Excellent full service extended stay hotel in the heart of Abuja. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Abuja

Address: 1 Uke Street | Garki II, Abuja 905102, Nigeria
Location: Nigeria > Abuja State > Abuja
Price Range: $193 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawthorn Suites by Wyndham Abuja 4*
Number of rooms: 110
Reservation Options:
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Hotel Style:
#9 Luxury Hotel in Abuja
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