We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Heinitzburg

Book on TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Heinitzburg
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

280 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 163: English reviews
Bern, Schweiz
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spectacular setting on edge of Windhoek in a castle on a hill with view on the city. Therefore a bit remote location, but still walkable (30 min to center). Wonderfully decorated, large rooms and nice pool; attentive and friendly staff. Probably one of the best and classiest accommodations in Windhoek!

Helpful?
Thank phhuber
München
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you're going to Windhoek we can happily recommend the Hotel Heinitzburg. Situated on the top of the city you have a very nice view, and you will be out of the city wath is a good. anyway it is not fare to walk, but not recommend in the evening. There a taxi the Hotel will order for you, this... More 

Helpful?
Thank HeideG
Westerlo, Belgium
Level Contributor
107 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a luxury hotel , the rooms are not too spacious but very nice , the staff is friendly and helpful , from the hotel terrace you have a very nice view , the food is delicious. But when we arrived during the afternoon they were painting the banister of the stairs to the first floor and they started... More 

Helpful?
Thank Edith S
Mandello del Lario, Italy
Level Contributor
813 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 491 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We chose this hotel for his position (dominant view over the city) and because we don't like standardized hotels. Here each room is different, and they are all quite big. Our room 12 was very nice clean and well equipped. Staff very friendly. We also had a good lunchbox for the journey. Try the restaurant, one of the best in... More 

Helpful?
Thank gilardoni
Leadville, Colorado
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 13, 2016

I stayed at the Hotel Heinitzburg at the end of a 2 week trip from Zambia to Namibia. This is a beautiful historic hotel that overlooks Windhoek (it must have the best view of any hotel in the City) and it exceeded my expectations. The grounds are very well maintained. The room was huge with a large king-size bed, balcony,... More 

Helpful?
1 Thank jacqlynd
Cologne, Germany
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 31, 2016

The Heinitzburg in Windhoek is truly a unique place. Set in a historic castle building, the German-born owner family has created a dreamlike hotel. The rooms are new and beautifully furnished. The garden, overlooking the city, invites you to relax and the restaurant's cuisine leaves nothing to be desired. The special feature of this house is defineately the outstanding service.... More 

Helpful?
1 Thank PalinaPralina
Calgary, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 27, 2016 via mobile

We stayed here for 2 nights. Our first night in Namibia as well as our last night. The castle is very beautiful, the rooms were nice but customer service was lacking. Our first time there we had to wait more than 2 hours to be served dinner without any prior warning. We were tired after a long day and flight... More 

Helpful?
Thank Leonora D
victoria bc canada
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 22, 2016

We stayed at this hotel perched on a hillside overlooking the city. Rooms were clean and quiet. Excellent showers with lots of hot water. The food was delicious. Highly recommend eating dinner here. We ate inside the old castle with attentive service and absolutely exquisite food. I had fresh oysters from Walvis Bay which were delicious. The wine list is... More 

Helpful?
Thank libradoc
Seattle, Washington
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2016

This hotel has a lovely view overlooking the city which is spectacular for sun downers. The rooms are nicely laid out, and the service is quite fine. The hotel is much more modern than their awful website would suggest. My only critique is that due to the nature of it being an old manor, the insulation between rooms is not... More 

Helpful?
Thank sjsarahs
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 19, 2016 via mobile

Definitely a must for an excellent view over Windhoek. Easy parking. Drinks are not cheap though, served with spicy crunchy dried corn! Free wifi. Service was lacking and I would have had another drink if offered. Generally a good experience and comes recommended.

Helpful?
Thank Mark S
Questions? Get answers from hotel staff and past guests. Ask a question

189 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (179)
Viewed
Hotel & Grounds (52)
Viewed
Pool/Beach Area (10)
Viewed
Room/Suite (25)
Viewed
Dining (13)
Viewed
Bathroom (7)
Viewed
View from Room (4)
Viewed
Other (68)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Windhoek hotels
0.4 mi away
Hilton Windhoek
Hilton Windhoek
#1 of 18 in Windhoek
4.0 of 5 stars 995 reviews
1.6 mi away
Hotel Thule
Hotel Thule
#2 of 18 in Windhoek
4.0 of 5 stars 151 reviews
0.6 mi away
AVANI Windhoek Hotel & Casino
Show Prices
Show Prices
Show Prices
2.6 mi away
Arebbusch Travel Lodge
Arebbusch Travel Lodge
#6 of 18 in Windhoek
4.0 of 5 stars 142 reviews
3.3 mi away
Windhoek Country Club Resort
2.4 mi away
Casa Blanca Hotel
Casa Blanca Hotel
#9 of 18 in Windhoek
4.0 of 5 stars 55 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Hotel Heinitzburg

Address: 22 Heinitzburg Street, Windhoek, Namibia
Location: Namibia > Khomas Region > Windhoek
Price Range: $176 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heinitzburg 4*
Number of rooms: 16
Reservation Options:
TripAdvisor is proud to partner with Priceline and Booking.com so you can book your Hotel Heinitzburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heinitzburg Hotel Windhoek
Hotel Style:
#2 Luxury Hotel in Windhoek
#5 Business Hotel in Windhoek
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay