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Polana Serena Hotel

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Av. Julius Nyerere 1380, Maputo 1100 Mozambique
COVID-19 update: See the added health and safety measures this property is taking.Read more
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PolonaSerena Hotel
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$124
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Free cancellation until 12/11/21
Expedia.com$144
eDreams$196
Travelocity$144
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (593)
Pool & Beach (76)
Room & Suite (60)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Polana Serena Hotel
Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 41 hotels in Maputo
Location
Cleanliness
Service
Value
The “Grand Dame” of Africa, as the Polana Serena Hotel is widely known, is a must-see historical landmark when talking about the city of Maputo. The elegance and splendour of its façade are the living memory of bygone colonial times; its luxurious interiors whisper stories of the many generations who spent nights protected by the hotel’s majestic walls, kings and queens, ambassadors and presidents, princesses and common travellers; its gardens, perfect and romantic lookouts offer a breathtaking view over the Indian Ocean.Built in 1922 in the heart of Maputo, one of the most exclusive residential areas, the Polana Serena Hotel belongs to the elite of the most famous hotels in the world. The splendor of its colonial lines blend tradition and art, making your stay an unforgettable journey through the past, looking to the future. Faithfull to the Serena Group philosophy of integrating architecture with cultural heritage, the Polana Serena Hotel offers a mix of elegance, grandeur and ethnicity, in a space equipped with the most modern solutions, luxurious facilities and excellent service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Airport transportation
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Poolside bar
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Spanish, Afrikaans and 3 more
716Reviews8Q+A100Room tips
Traveler rating
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Popular mentions
Ollsen wrote a review Jul 2021
Maputo, Mozambique51 contributions6 helpful votes
British High Commission - Queen's Birthday Party.Awesome Service Once again the Polana Team lived up to our expectations .The service at the QBP event held at Salao Nobre went very smoothly.The food and service was excellent.Special thank you to Tassia and Alcinda for the excellent coordination and also to Chef Martin for the excellent food and for organising the food tasting session. We are looking forward to work together in our future events.Highly recommended from the British High Commission.
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Date of stay: June 2021Trip type: Traveled on business
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Bob wrote a review Jan 2021
Mozambique1 contribution
Excellent food! Chef Martin is my celebrity Chef, he came highly recommended and surely lived up to his reputation. So six of us went to celebrate a friends graduation over a meal and drink, a colleague recommended Polana Hotel. Definitely coming back for more!!!
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Date of stay: January 2021
Location
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Response from Wilfred Shirima, General Manager at Polana Serena Hotel
Responded Feb 15, 2021
Dear Mr. Robert, Thank you very much for taking the time to review and share your wonderful experience about your last visit at Polana Hotel, we are very pleased to hear that it was a pleasant one. I am also very delighted to hear that our staff made you feel at home and I am certain that they enjoyed catering to your needs as much as you enjoyed your stay. I will be sure to let them all know how much of an impact they made on your experience especially at the Restaurant. Thank you once again for sharing and we look forward to welcoming you back soon. Regards Mr. Abhishek Negi
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Pietsteyn2 wrote a review Jan 2021
Johannesburg, South Africa83 contributions11 helpful votes
We arrived in Mozambique at our destination to stay for only one night. Totally dissatisfied with the place that belied the advertisement, we were discussing our choices for late December! Off we sent two of the group: Check out the Polana. The rest of us calculated the unexpected extra expense. Back they arrived: Big surprise! Polana had SIX rooms! We were on our way! At the reception everything went perfectly. Porters, front desk staff were great and the room I got was everything I expected from this old lady, but for the subtle background smell of stale smoke. The bed was comfortable, but the towels old. The view, pool area etc was splendid, except for the slippery floor of pool and surround. Breakfast was substandard. Will I go back? Yes, but at the same deal, no more
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Date of stay: December 2020Trip type: Traveled with friends
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Lolita N wrote a review Jul 2020
29 contributions1 helpful vote
We didn't stay at the hotel since we only had a couple of house to spare in Maputo as we were visiting one of the islands. We had lunch here only, and it was great! A vast buffet selection of all sorts.
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Date of stay: December 2019
Location
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TamraJH7 wrote a review Mar 2020
Cape Town Central, South Africa10 contributions
A magnificent Hotel steeped in history. Everything is immaculate, the staff are incredibly helpful and friendly, rooms are amazing, good wifi, amazing food.... just worth every penny if you're looking for a luxurious stay in Maputo whether corporate or for a holiday.
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Date of stay: March 2020
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Response from SerenaHotels, Manager at Polana Serena Hotel
Responded Mar 9, 2020
Dear Guest, Thank you very much for choosing the POLANA SERENA HOTEL as your preferred place of residence during your recent visit to Mozambique and for taking the time to write such a thorough rave review of our property and service. We are truly honored and delighted to hear that you enjoyed your stay with us and that you find our property exceptional in all ways. Management will be sure to share your encouraging feedback with the entire team. Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Serena Hospitality and Service. Regards, Abhishek S. Negi
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PRICE RANGE
$168 - $290 (Based on Average Rates for a Standard Room)
LOCATION
MozambiqueMaputo ProvinceMaputo
NUMBER OF ROOMS
142
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Frequently Asked Questions about Polana Serena Hotel
Which popular attractions are close to Polana Serena Hotel?
Nearby attractions include FEIMA - Feira de Artesanato, Flores e Gastronomica (0.3 miles), Paroquia Santo Antonio (0.2 miles), and Fundação Fernando Leite Couto (0.5 miles).
What are some of the property amenities at Polana Serena Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Polana Serena Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Polana Serena Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Polana Serena Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Polana Serena Hotel?
Conveniently located restaurants include JN 281 by Brasa Rio, txhapo txhapo, and A Nossa Tasca.
Are there opportunities to exercise at Polana Serena Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Polana Serena Hotel have an airport shuttle?
Yes, Polana Serena Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Polana Serena Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Maputo.
Are any cleaning services offered at Polana Serena Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Polana Serena Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.