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    Polana Serena Hotel

    Avenida Julius Nyerere 1380, Maputo 1100, Mozambique
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    Best prices for your stay
    7/30/2017 7/31/2017
    $325
    $236
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    Traveler (374)
    Pool & Beach (58)
    Room & Suite (49)
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    Overview
    • Excellent54%
    • Very good31%
    • Average10%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “main building” (28 reviews)
    “grand dame” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Center
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Radisson Blu Hotel & Residence, Maputo
    551 reviews
    #3 of 23 hotels in Maputo
     
    Southern Sun Maputo
    470 reviews
    #2 of 23 hotels in Maputo
     
    Hotel Cardoso
    346 reviews
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    Hotel Avenida
    195 reviews
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (548)
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    1 - 5 of 407 reviews

    Reviewed 1 week ago

    Serena is a properly renovated colonial style hotel along Maputo Bay. It is probably one of the (if not the most) expensive hotel alternatives, but has very nice rooms, a beautiful breakfast area, big pool, spa and other amenities. Staff are friendly and attentive. Wifi...More

    Thank Robert L
    Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 1 week ago

    Dear Robert L, Thank you for your positive comments on tripadvisor regarding the state of our well-appointed rooms, beautiful breakfast area, swimming pool, spa and our amenities. I will share with our hotel staff your inside on the service that they provided you during your...More

    Reviewed 3 weeks ago

    The Bathrooms, have both bath & shower, but the toilets have their own doors, so for those who prefer to have privacy, they can do so. the beds are comfortable & the little extras the staff give was magic.More

    Thank waynemH3609HQ
    Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 2 weeks ago

    Dear waynemH36, Thank you kindly for the comments you made on tripadvisor regarding Polana Serena Hotel. We are pleased to know that you felt welcomed by our friendly staff and enjoyed our amenities. We look forward to welcome you back at Polana Serena Hotel. Warm...More

    Reviewed 3 weeks ago

    When we arrived we got a room in the new part of the hotel. They have a new wing on the ocean side of the swimming pool. You get there by entering an are which feels like an underground dungeon thru a door which looks...More

    Thank Unterwegs
    Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 4 days ago

    Dear Unterwegs, Allow me to apologize on behalf of Polana management for the experience that you had with the first room side allocation on our Hotel. We value your comments as we strive to enhance your experience at Polana. Please, feel free to reach out...More

    Reviewed 4 weeks ago via mobile

    In my wedding I had the opportunity to enjoy the wedding night in this magnificent hotel. Being fresh married and staying in a presidential room is difficult to describe sparing praise for the service provided with excellence. I would not need to return as a...More

    Thank Pedro T
    Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 1 week ago

    Dear Pedro T, We are humbled by your comments on tripadvisor about your stay at Polana Serena Hotel. We are also delighted to know that your stay with us was “Amazing” We look forward to welcome you back soon. Warm regards Ivan Dava

    Reviewed 4 weeks ago via mobile

    Lovey hotel with old Portuguese decor. Really nice view of the ocean and an excellent swimming pool. This hotel reminds me of a palace. The restaurant serves delicious food too. Service at the bar lounge area can be a bit better though. On the whole...More

    Thank Mohammed S
    Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 1 week ago

    Dear Mohammed…, Thank you for your positive comments here on tripadvisor regarding the beauty of the hotel building, our facilities and the delicious food on our restaurant. We value your feedback on the service that you experienced at our bar lounge and I will share...More

    Radisson Blu Hotel & Residence, Maputo
    551 reviews
    #3 of 23 hotels in Maputo
     
    Southern Sun Maputo
    470 reviews
    #2 of 23 hotels in Maputo
     
    Hotel Cardoso
    346 reviews
    #6 of 23 hotels in Maputo
     
    Hotel Avenida
    195 reviews
    #4 of 23 hotels in Maputo
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • $217 - $946 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Maputo
    • #1 Spa Hotel in Maputo
    • #3 Business Hotel in Maputo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Travelocity, TravelClick, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Polana Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mozambique >
    • Maputo Province >
    • Maputo
    Add Photo Photos
    Traveler (374)
    Pool & Beach (58)
    Room & Suite (49)
    Dining (42)
    Hotel & Grounds (252)
    Business Center & Event Rooms (7)
    Family and Play Areas (6)
    Bathroom (5)
    Nearby
    Southern Sun Maputo
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    .85 miles away
     
    Montebelo Indy Maputo Congress Hotel
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    Radisson Blu Hotel & Residence, Maputo
    551 reviews
    1.04 miles away
     
    Hotel Africa Business
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    Nearby Restaurants
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    Dolce vita
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    Nearby Attractions
    FEIMA - Feira de Artesanato, Flores e Gastronomica
    192 reviews
    .34 miles away
    Iglesia de San Antonio de la Polana
    87 reviews
    .24 miles away
    Natural History Museum
    166 reviews
    .88 miles away
    Mafalala Walking Tour
    74 reviews
    .87 miles away
    Ask a question
    Questions & Answers
    September 9, 2016|
    Answer
    Response from RoninDC | Reviewed this property |
    When I was in Mozambique back in May, I also went to nampula and isle de Mozambique and they were both pretty safe. Beira is the 2nd largest city but I haven't been there. Based on trip advisor, the top 2-3 restaurants... More
    0
    Votes
    September 7, 2016|
    Answer Show all 7 answers
    Response from TravellingSMH | Reviewed this property |
    Or have the hotel meet you. It might not be expensive but that's the nicest way to arrive at night.
    0
    Votes
    October 15, 2014|
    Answer Show all 8 answers
    Response from SerenaHotels | Property representative |
    Dear Ryan, We do have Wi-Fi throughout the hotel not just in the business centre. Looking forward to have you staying with us.
    1
    Vote
    Room Tips
    "Good views can be had with rooms overlooking the bay. Stay away from rooms that are over the sometime noisy..."
    Read review
    "the king size & sea view was what i asked for. but the hotel has many other attractions."
    Read review
    "Avoid rooms starting with 400 or higher at all cost."
    Read review
    "First floor, corner room, facing the pool is perfect."
    Read review
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