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Le Suffren Hotel & Marina

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Le Suffren Hotel & Marina
Le Suffren Hotel & Marina
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413 Reviews from our TripAdvisor Community

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Showing 303: English reviews
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very pretty hotel with very friendly and helpful staff, pleasant and convenient waterfront location, good services including lovely waterside bar/restaurant/breakfast and leisure facilities. Excellent choice for staying in Port Louis (for business as well as leisure).

Review collected in partnership with this hotel

Helpful?
Thank teo671
Johannesburg, South Africa
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

I booked a room with two large double beds for two adults (with breakfast) and a third adult with no breakfast. I had received communication from the hotel on all my requests, and was advised that an extra bed for an adult was at no charge. However, I got to the hotel and the receptionist advised that there is a... More 

Helpful?
Thank darshni13
Warren P, DM at Le Suffren Hotel & Marina, responded to this review

Dear darshi13, Thank you for taking the time to write a review. Your booking was made through Expedia whereby there is no possibility of booking a third adult in a double room and that’s why you were charged only for 2 persons. This is unfortunate that Expedia confirmed your booking as this is not our standard. However, in order to... More 

Johannesburg, South Africa
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is the 3rd time that I have used this hotel and I must say, I am impressed. Rooms are clean, breakfast good with a lot of variety. Staff friendly and helpful Good location as you can catch a water taxi to be near-by Waterfront and find more restaurants and shops Only point of improvement, water temperature is not ideal.... More 

Helpful?
Thank Sandra D
Warren P, DM at Le Suffren Hotel & Marina, responded to this review

Dear Sandra, We are very pleased to find your review! It puts a smile on the whole teams face reading it. We do take all reviews and comments in a positive fashion. Our staff take pleasure in providing the best service possible. We hope that you were able to catch the water taxi to discover our sister hotel the Labourdonnais... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed many times at Le Suffren. This time I was left somewhat puzzled. The rooms , public areas, location and decor are good. Definitely a 3 star + / 4 Star facility. However a few things to improve! However , Service is poor ! The guys are nice but lack spontaneous, amicable service. Had diner with a colleague and the... More 

Helpful?
Thank Kailash R
Warren P, DM at Le Suffren Hotel & Marina, responded to this review

Dear Kailash R, We do consider all comments and reviews valuable not only to travellers but for our establishment as well. Thank you for mentioning the above points, we will definitely look into them. Various room categories do indeed come with a Nespresso machine. Le Suffren Hotel & Marina is indeed uniquely situated on the harbour front with easy access... More 

Johannesburg, South Africa
Level Contributor
205 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have stayed here and the sister hotel, both are great. My stay this occasion was another super stay. The room was clean and big. The restaurant were very nicely stocked with great fresh food. The service was great, no complaints here, friendly and helpful. Wifi was free and very good. Well placed in Port Louis with a water taxi... More 

Helpful?
Thank ColmV
Warren P, DM at Le Suffren Hotel & Marina, responded to this review

Dear ColmV, Thank you for leaving such a wonderful review about our hotel! We are thrilled to read that you have been able to experience both of our waterfront hotels. Our staff do put all their heart into career which in turn make our guests feel the warmth of our welcome. La Boussole restaurant has a relatively new succulent menu... More 

Johannesburg, South Africa
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

A good base when on a tight time schedule. Central position on the waterfront is ideal to access the city. Clean, comfortable facilities with a good atmosphere. A number of business guests were around which adds to the experience.

Review collected in partnership with this hotel

Helpful?
Thank Mark S
Warren P, DM at Le Suffren Hotel & Marina, responded to this review

Hi Mark, Thank you for leaving such a positive review. Our location is indeed ideal for the business traveller that’s on a tight schedule. Access to the capital and the rest of the island is very easy. We do hope that the next time you stay with us you will have the time to discover the I Spa to enjoy... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

5 stars for the worst or should i say NON EXISTANT service ever. We waited for some minutes to be given a table and some waiters passed by. Well, we were invisible, that's why they didn't see us when they looked in our direction even when they were 1m from us! We finally decided to sit down and wait for... More 

Helpful?
1 Thank Amber T
Warren P, DM at Le Suffren Hotel & Marina, responded to this review

Dear Amber T, Thank you for taking the time to send us your feedback. We are very surprised to read such a review as it definitely does not correspond to our philosophy of excellence. We would very much like to liaise with you directly by email to get more information. I will personally contact you in the next days. Kind... More 

Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here on many occasions for business. Brilliant location and venue. Good food and Facilities. Excellent venue for family and business. Would highly recommend. Marina location on the water front.

Helpful?
1 Thank AfricaExpeditionOne
Warren P, DM at Le Suffren Hotel & Marina, responded to this review

Dear AfricaExpeditionOne, Thank you for a pleasant review. It puts a smile on our faces when we read that you enjoyed your stay with us. All recommendations are the best review that any traveller could give us. We look forward to welcoming you back to Le Suffren Hotel & Marina. Kind regards, Vicky Thanay – Hotel Manager More 

London, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

All staff are polite and very helpful, always smiling. A special "THANK YOU" from Jordy & Sandhi to Sharmila, Arvind, Lina, Yashna, Meetun, Hansley, Graziella, Patrick and others we forgot to mention. They have all been extremely efficient and prompt with dealing with all issues. They are all very patient in listening and does not leave any problems unresolved.

Helpful?
1 Thank Sormabadee R
Warren P, DM at Le Suffren Hotel & Marina, responded to this review

Dear Sormabadee R, Thank you for taking the time to write such a lovely review. Our staff put their hearts into their careers and we shall definitely share your kind words with them. We are pleased that you enjoyed your stay with us and that requests were tended to efficiently. We look forward to welcoming you back to Le Suffren... More 

Santiago, Chile
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Despite an incredible location in Port Louis, the staff made my stay unforgettable; so friendly, attentive and willing to help, from Hansley in reception to Michael who helped sort the wifi in my room. Definately going back on my next business trip to Mauritius

Helpful?
1 Thank Alastair S
Warren P, DM at Le Suffren Hotel & Marina, responded to this review

Dear Alastair S, Thank you for such a lovely review! The location and its surroundings are very interesting indeed, a beautiful harbour, a world heritage site only walking distance away and the Blue Penny Museum that will take you on a historical journey! Our staff are dedicated to the clients that stay with us. We look forward to having you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Parking
  • Free Breakfast
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated on the waterfront node in Port Louis next to the Caudan Waterfront and the Labourdonnais Waterfront Hotel, Le Suffren Hotel & Marina offers both business travellers and holiday makers alike a unique location in the capital of Mauritius. Ideally located within walking distance of the central business district and close to the Pailles International Convention Centre and Cybercity, Le Suffren is also within easy reach of the various cultural and tourist sites in Mauritius. Facing the marina or the mountains, our 102 bedrooms offer great levels of comfort in a modern décor. ... more   less 

Additional Information about Le Suffren Hotel & Marina

Address: Le Caudan, PO Box 91, Port Louis, Mauritius
Location: Mauritius > Port Louis District > Port Louis
Price Range: $148 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Suffren Hotel & Marina 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Le Suffren Hotel And Marina
Le Suffren Hotel & Marina Mauritius/Port Louis
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