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    Labourdonnais Waterfront Hotel

    450 reviews
    #1 of 5 Hotels in Port Louis
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    Caudan Waterfront, Port Louis, Mauritius
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    Certificate of Excellence
    Traveler (421)
    Room & Suite (226)
    Dining (51)
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    About
    4.5 
    Excellent
    450 reviews
    • Excellent67%
    • Very good24%
    • Average6%
    • Poor1%
    • Terrible2%
    Certificate of Excellence
    The Labourdonnais Waterfront Hotel, the flagship of Indigo Hotels is acknowledged as Port-Louis' foremost address for luxurious comfort and refinement. The premier 5 star business hotel in Mauritius, has undergone a serious make-over with extensive renovations, for a new and refreshed look. Five minutes from the financial and business centre of the Mauritian Capital, the Labourdonnais Waterfront Hotel is within easy reach of the CyberCity and offers direct access to the Caudan complex, the island's premier commercial and entertainment centre. An institution on the waterfront, the hotel has become a landmark for its high profile conferences and world-class cosmopolitan cuisine.
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    Full view
    Property amenities
    Pool
    Restaurant
    Business Center with Internet Access
    Fitness Center with Gym / Workout Room
    Room Service
    Shuttle Bus Service
    Bar/Lounge
    Breakfast included
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    Room features
    Suites
    Non-Smoking Rooms
    Air Conditioning
    Family Rooms
    Minibar
    Good to know
    HOTEL STYLE
    Great View
    Marina View
    HOTEL CLASS
    Reviews (450)
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    Show reviews that mention
    All reviews executive floor five star hotel fabulous hotel business hotel post box front office staff amazing service star service asian fusion turn down service the club lounge long flight sister hotel special mention shopping mall every evening our waiter
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    1 - 5 of 339 reviews
    Reviewed 2 days ago
    Absolutely brilliant second visit to this wonderful hotel.

    Labourdonnais is the best hotel we have ever stayed in. The staff are so attentive and caring. The service is second to none! It was so nice to be able to have a second stay here. Thank you everyone for your care and attention. God...More

    Thank shielah4
    Reviewed 6 days ago
    Great stay

    Nicely located, friendly staff, great for a couple of days in Port Louis, delicious breakfast buffet, nice in room service - crayfish week - delicious, comfortable rooms. Easy walk to waterfront boutiques and shops, to local Central Market.

    Thank Christiane M
    Reviewed 1 week ago via mobile
    Business and leisure hotel

    Great stay at Labourdonnais for business. Easy access even with a bit of construction around the area. Well kitted conference rooms in various seating options. Transfers can be arranged with concierge or front desk. Money withdrawal options or ATM short walk away from hotel. Small...More

    Thank Lauren_LW
    Reviewed 1 week ago
    Wonderful stay

    After crossing the Indian Ocean on our sailboat- this hotel provided us with a welcoming place to relax, pampering ourselves at the pool and fitness center. We enjoyed delicious meals and accommodating staff helped us with any questions or concerns. Thanks so much Victoria and...More

    Thank Angela D
    Reviewed 2 weeks ago
    Excellent, Friendly Service

    As often happens during my husband's business trips, our plans changed more than once, and each time, the well-trained and managed staff took care of our needs. We we're able to book into a lovely and well-appointed room on the executive floor. It has a...More

    Thank Kate P
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    Questions & Answers
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    Georgia P
    August 29, 2018|
    AnswerShow all 4 answers
    Response from LizeS41 | Reviewed this property |
    There is a free shuttle running to Port Chambly and Ebene. And they can arrange a taxi for you although I would rather try doing that yourself because it could be very costly.
    0
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    Mwah M
    February 5, 2018|
    AnswerShow all 3 answers
    Response from IndigoHotels | Property representative |
    Dear Mwah M, As the other travellers have mentioned, the closest beaches are 30 mins away. Staying with us, you can enjoy access to the 'La Plage' Beach club at Trou aux Biches, that postcard perfect image that JeffLeong... More
    0
    Votes
    669priyankat
    Now the most important issue On 11 th of November we requested to meet miss Anne as we wanted to reserve a table at the lounge waterfront so that we could celebrate our 25 wedding anniversary dinner . Miss Anne was very hospitable and promised to reserve a good seat for us and she also recommended a vegetarian pasta option for me and a lobster for my husband. She promised that she will give necessary instructions to people responsible as she would not be on duty on 12 November at night. On the 12 November we got ready and reached our table at around 8 pm The waiter who attended us supposedly was already briefed by Anne so he immediately after around 40 to 45 mins brought our lobster and pasta . The pasta was edible but very cold. I requested the waiter for a change of bread as it was too crusty and I have a problem with chewing crusty bread. The waiter very unexpectedly retorted that this is the only bread I have and that he would reheat it and serve me. I again requested him that I have weak teeth and would not be able to eat it and if he can serve me even 2 slices of bread with butter I would be grateful . Finally he relented and brought a roundish brown bread which was a bit better . But no butter was served however that’s not an issue By this time however I had lost my appetite tho . Now my husband had ordered lobster with rice and salad as accompaniment and a complimentary wine was to be served with it. The lobster came with the rice and followed by the salad but the wine never arrived. We were sitting with another family so we did not wish to create any scene so we quietly managed to eat our cold dinner. My husbands lobster was very chewy and hard so presumably I feel that our food was cooked and either kept aside or they reheated something from the fridge that it was so cold hard and chewy. We then asked someone whether we are eligible for the wine that they forgot . The head waiter immediately rectified his error he apologised and served all of us wine and drinks. He also brought in a complimentary pastry with a candle. Finally we closed in on our wedding anniversary celebration. The next day however we spoke to Anne. She promised that she would look into what went wrong and promised to invite us for another dinner which would erase the bad memories . We requested her to just see to it that we don’t have to pay for a disaster meal of our anniversary as it was really not justified, however she tried her level best but those 1650 rs were not wAived off our hotel bill. Which I personally felt it was not right . Customer satisfaction is more important for a international hotel than a mere bill of 1650 We traveled all the way from Mumbai to Mauritius and stayed in this hotel for over a week, we spent over 3 lakhs in Indian rupees so obviously we could have spent another 1650, But this was about ethics not money. We spent over 2000 rs in tipping the staff before leaving. So obviously we were expecting some gesture from the hotel too. I would request the hotel authorities to kindly be more understanding in such situations.
    November 27, 2017|
    AnswerShow all 4 answers
    Response from IndigoHotels | Property representative |
    Dear Priyanka, We appreciate you sharing your feedback with us. We have shared your review with our management as this does not reflect our hotel standards in any way. Rest assured that we are looking into this matter. We... More
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    Room Tips
    "Harbour view"
    shielah4
    3 days ago
    Read review
    "Ask for a room facing the harbor."
    X5231NJkatep
    2 weeks ago
    Read review
    "Corner suites have great views"
    wodonga
    3 weeks ago
    Read review
    "Strongly suggested to make time and talk to the hotel staff. they are very knowledgeable, and will..."
    nicc794
    Sep 11, 2018
    Read review
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    PRICE RANGE
    $229 - $418 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    hotel labourdonnais waterfront
    LOCATION
    MauritiusPort Louis DistrictPort Louis
    NUMBER OF ROOMS
    105
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