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AVANI Lesotho Hotel & Casino

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AVANI Lesotho Hotel & Casino
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214 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Reviewed yesterday NEWvia mobile

The stay at Avani was okay until I woke up one morning and in a span of 2 minutes found 3 roaches in my bathroom. One on the floor, one in the bathtub, and one crawling through my personal hygiene pouch. This is supposed to be one of the best, if not the best hotel in Lesotho and I have...

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Helpful?
Thank Jonathan G
Reviewed 2 weeks ago via mobile

So I spent my entire time in Lesotho here at the Avani Lesotho hotel. Service is great and the breakfast had lots of options to choose from. The staff are courteous and quick to respond to any issues. The only issue with the space is the wifi connection not entirely great if you must do work around here. I'll rate...

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Helpful?
Thank Uzo U
bopsyk, Guest Relations Manager at AVANI Lesotho Hotel & Casino, responded to this review

Dear Uzo U Thank you for giving feedback on your stay at Avani Lesotho. it is a pleasure to hear that you enjoyed the service and food. your feed back is very important to us as it enables us to see which areas need improvement. the management would like to first apologies for the bad WI-FI connection and any inconvenience...

Roodepoort, South Africa
Reviewed 3 weeks ago via mobile

Great hotel with very pretty and comfortable rooms. Awesome views of the city. Pool looks great although I did not swim. Staff was extremely friendly which was so welcoming. There is a taxi service on site which took us to Piripiri which is one of the best restaurants only 5 minutes away

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Helpful?
1Thank JohanVanGreuning
wvanheerden, Manager at AVANI Lesotho Hotel & Casino, responded to this review

Dear Johan, Thank you for taking of your time to complete the survey and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. We will share your comments with all team members so that...

Pretoria, South Africa
Reviewed January 15, 2017

Its a good place to stay in Maseru . The service is excellent, the statf are very friendly and the hotel facilities are great. The food is great and the bar is nice. However the guest rooms can be improved especially the bathrooms. Otherwise a great place to stay when you visit Maseru

Review collected in partnership with Minor Hotels
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Helpful?
Thank 570herbertl
wvanheerden, Manager at AVANI Lesotho Hotel & Casino, responded to this review

Dear 570herbertl, Thank you for taking of your time to complete the survey and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. We will commend our front office team. We note that you...

Philadelphia, Pennsylvania
Reviewed January 11, 2017

This place is the hangout for the King of Lesotho, so I was prepared to be impressed. But My thoughts are mixed, and here's why: Pluses are a prime location on a bluff overlooking the downtown and high veld in the distance, a nice pool, and good food in both the cafe off the lobby and the main restaurant downstairs....

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Helpful?
Thank Phillyjanie
bopsyk, Guest Relations Manager at AVANI Lesotho Hotel & Casino, responded to this review

Dear Phillyjanie thank you so much for your feedback on your AVANi LESOTHO stay. it is with great regret to hear that you did not have a completely satisfactory stay with us. Avani strives to meet all expectations while adhering to the decisive service and operation standards, however there are times when we fail to perfect and perform as well...

Washington DC, District of Columbia
Reviewed January 4, 2017

Beautiful new rooms, a gorgeous mountain view, really kind staff, and lovely and open spaces to work...this is a fantastic spot to stay if you're working in Maseru. Rooms are really comfortable with all amenities and a very modern touch. Don't confuse this hotel with the Avani in town! Special thanks to Sekamotho at the front desk for helping get...

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Helpful?
Thank S R
bopsyk, Guest Relations Manager at AVANI Lesotho Hotel & Casino, responded to this review

Dear SR thank you for your feed back on your stay at AVANI Lesotho Hotel and Casino. it is a great pleasure to receive such positive feedback and even more to know that our team made your stay very pleasant. Personalized service is the main priority of our staff to ensure each guest feels special. your feedback has been shared...

Johannesburg, South Africa
Reviewed December 19, 2016

Situated on the side of a mountain overlooking Maseru, the capital city of Lesotho, this hotel provides a magnificent view of the city and its surrounds. The reception area is very beautiful and flows effortlessly into the rest areas and the ground floor bar. the pool area provides a sense of heightened ecstasy. There are numerous areas where one can...

Review collected in partnership with Minor Hotels
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Helpful?
Thank tebohon437
wvanheerden, General Manager at AVANI Lesotho Hotel & Casino, responded to this review

Dear Teboho, We thank you for sharing your experience in respect of your recent stay with us. At AVANI Lesotho we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experiences during your stay with us. We hope to welcome you back in the near future. Regards Willem van Heerden...

Johannesburg, South Africa
Reviewed November 27, 2016

Although the room was of pretty good standard, and the restaurant had decent food, the service ethic was poor at both dinner and breakfast. Exterior felt a bit jaded and old and airconditioner was old and very noisy.

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Helpful?
1Thank Andrew J
wvanheerden, General Manager at AVANI Lesotho Hotel & Casino, responded to this review

Dear Andrew We thank you for sharing your experience in respect of your recent stay with us. At AVANI Maseru, we take pride in ensuring our guest’s satisfaction at all times and apologise for any inconvenience you experienced during your stay with us. I have communicated to both our Engineer and Food & Beverage Manager regarding your comments for resolution....

Sandton, South Africa
Reviewed November 14, 2016

Everything is superb but what makes it so special is the care and attention of the team. Spacious suites with excellent amenities. Convenient location. Excellent service and value for money. The rooms are clean and water was always available. The staff are professional and respectful

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Helpful?
Thank cxmotha
wvanheerden, General Manager at AVANI Lesotho Hotel & Casino, responded to this review

Dear cxmotha, We thank you for sharing your experience in respect of your recent stay with us. At Avani Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experiences during your stay with us. We hope to welcome you back in the near future. Regards Willem van Heerden...

Reviewed November 10, 2016 via mobile

It is a wonderful place and the service is excellent. You have to visit it Love it and is very beautiful and comfortable. Food is very delicious. El lugar es muy bueno y altamente recomendable. La calidad del servicio es excelente

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Helpful?
Thank Juan P
wvanheerden, General Manager at AVANI Lesotho Hotel & Casino, responded to this review

Dear Juan, We thank you for sharing your experience in respect of your recent stay with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experiences during your stay with us. We hope to welcome you back in the near future. Regards Willem van Heerden...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about AVANI Lesotho Hotel & Casino

Address: Hilton Road, Maseru 100, Lesotho (Formerly Lesotho Sun Hotel)
Location: Lesotho > Maseru District > Maseru
Price Range: $147 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AVANI Lesotho Hotel & Casino 5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Lesotho Sun Maseru
Lesotho Sun Hotel
AVANI Lesotho Hotel & Casino Maseru
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Questions & Answers

Here's what travelers have asked, with answers from AVANI Lesotho Hotel & Casino staff and other travelers.
2 questions
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Questions? Get answers from AVANI Lesotho Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Overlooking the pool and high veld in the distance is ideal.”
 of 5 bubbles Phillyjanie, Jan 11, 2017 | Read review
“ask for a mountain view!”
 of 5 bubbles 825sr, Jan 4, 2017 | Read review
“Choose a room on the upper floors for a nice view of the city.”
 of 5 bubbles , Nov 2, 2016 | Read review
“The suites are worth it if you're staying a long time--they have refrigerators and are much larger.”
 of 5 bubbles aegreve, Aug 10, 2016 | Read review
“Ask fir a city view, you'll get the nice sunrise.”
 of 5 bubbles TheMulv, Jul 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question