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Movenpick Ambassador Hotel Accra

Traveler (290)
Room & Suite (42)
Pool & Beach (27)
Certificate of Excellence

About

#7 of 116 hotels in Accra
Location
Cleanliness
Service
Value
Certificate of Excellence
The Movenpick Ambassador Hotel Accra is set in an urban oasis within the city centre/business district. This contemporary 5 * hotel is only 7km from the airport and provides your home away from home whilst in Accra with free Wifi and complimentary airport shuttle. The Accra Financial Centre, World Trade Centre, International Conference Centre and Government Ministries are all close by. The modern rooms and suites feature stunning garden or city views with complimentary coffee/tea facilities, 46” screen TVs, laptop sized safe and in room ironing facilities. Throughout the hotel guests can enjoy our African art collection showcasing over 2500 pieces of original art. For a little extra, guests can choose the Executive Club Floor with private check-in/out, boardroom and an exclusive lounge with balcony. Enjoy complimentary evening canapes with selected wines and champagne in an exclusive “home away from home” atmosphere whilst looking over the lavish gardens. A variety of dining options are available from light snacks, International buffets and A la Carte. Conference facilities on the ground floor feature a 736sqm ballroom with 5 adjacent meeting rooms, business centre and large pre-function area, ideal for organising your business or social events. You can work out at the state of the art gymnasium, or have a bracing dip in Accra’s largest outdoor swimming pool. The Emporium attached to the hotel, has a variety of shops and businesses including, a bank and cash machine, chemist, mobile phone/computer shop and a hair and beauty salon. “We speak your language.”
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Breakfast included
Restaurant
Spa
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Modern
Hotel links
Visit hotel website
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1,204Reviews
16Q+A
100Room tips
Traveler rating
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Popular mentions
The Manager Michael will insure you receive supreme VIP treatment, regardless of your status! He and his staff will cater to your most detailed of needs. I was completely blown away at the service and his overall, personal hospitality. Also, the food was so great, we didn't have a desire to eat at any other place for our entire 7-day stay. Lastly, if you stay on the Executive Floor (6th) Abigail will deliver the same class A service, too! She was super. Honorable mention to Isaac the Front Desk Manager, he was great as well!
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Overall the hotel lives up to the impression you are greeted with on arrival. Sadly however after staying for 5 nights it quickly became apparent that as a single guest many of the public areas became reserved for larger parties. Seats in the communal area whilst I was sat that there were suddenly reserved (photo attached) for larger groups and I was asked to move in 20mins. Whilst I understand a table in a restaurant can be reserved surely a seat in the communal lobby shouldn't be. On Friday 14th a large conference was being held and having returned early from work found the entire lobby area and beyond taken over by an extremely large buffet lunch for well over 100 guests with chairs and tables filling the area. Despite being a guest myself I was further security checked inside heading to my room via the lift area. That afternoon I was forced to stay in my room to relax as the only area free was the bar. I fully accept large groups will.hold conferences, meetings and weddings in this setting but when it impacts on other guests this is unacceptable. Had I been met by this large eating area in the lobby area when I checked in I would have looked elsewhere for a hotel. A lesser annoyance was the fact that the mini bar was not replenished and I had to call down in the afternoon for it to be restocked...this was a daily occurrence. On a positive note the staff were extremely friendly and helpful and couldn't be faulted nor could the food which was excellent (breakfast lunch and dinner). Overall as I checked out I was left with the feeling that I was more of a visitor than a guest during my 5 night stay. Accra will be a regular City I will be visiting in the course of my work over the next 4 years and will look to other marker hotels my employer has listed as options in the future. If your visit is lucky enough not to coincide with a larger event being held at the hotel then I would certainly consider staying at the Movenpick.
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Response from MichaelRathgeb, General Manager at Movenpick Ambassador Hotel Accra
Responded 1 week ago
Dear 80erikw, Thank you for your feedback. We appreciate the time and effort taken to communicate your concerns. I would like to apologise for making you feel at any point during your stay with us, like a visitor instead of the 5star Guest that you are. We do our best to make every guest feel special regardless of how full we are. This is what makes us one of the best in the country. Unfortunately we fell short in your case. Thank you again for bringing this to our attention. We will do well to ensure in future when we have a full house, this will not happen to another guests. Kindly give us another chance to wow you by staying with us on your next trip to Accra. I can assure you that you will leave feeling heart warmed. We look forward to welcoming you back soon. Sincerely, Michael Rathgeb
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Excellent Hotel and staff really friendly. Especially in breakfast Belinda, Mary and Jessica are really adding high value to the whole place. I am really glad to know them. Mostly because of them the next time I will be in Accra I will book the same hotel.
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Response from MichaelRathgeb, General Manager at Movenpick Ambassador Hotel Accra
Responded 2 weeks ago
Dear Christos V, Thank you very much for choosing Movenpick Ambassador Hotel and for your wonderful feedback. We are super excited to know that you enjoyed your time with us. We looked forward to welcoming back soon. Warmest regards, Michael Rathgeb General Manager
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truly Ghana is an African Gem. most friendly, most colourful, most free place to be. this place is a heaven for entrepreneur like my left and anyone who wishes to spend less for a great memorable holiday.
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Response from MichaelRathgeb, General Manager at Movenpick Ambassador Hotel Accra
Responded 2 weeks ago
Dear Mounkaila1, Thank you for your amazing feedback. It is very evident you enjoyed your time not only in our hotel but in the beautiful city of Accra as well. We are super excited to know we met your expectations and therefore look forward to your next visit. Warmest regards, Michael Rathgeb General Manager
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This is a nice looking and well located hotel in Accra. nice reception area. Very obliging and friendly staff. The pool is very impressive indeed. The bedrooms are ok/comfortable enough. There is a nice social bar area with entertainment a few times a week. Worth staying at.
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Response from MichaelRathgeb, General Manager at Movenpick Ambassador Hotel Accra
Responded 4 weeks ago
Dear Stephanie Moss, Thank you very much for taking the time to rate us and most importantly to share your feedback about the experiences you had during your time with us here. We are super excited to know you enjoyed your stay and look forward to having the pleasure of welcoming you back soon. Warm regards, Michael Rathgeb General Manager
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PRICE RANGE
$235 - $375 (Based on Average Rates for a Standard Room)
LOCATION
GhanaGreater AccraAccra
NUMBER OF ROOMS
260
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