We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kwarleyz Residence Accra

Save
Share
15 Kofi Annan Road, Accra Ghana
Lowest prices for your stay
Expedia.com
$349
View deal
Free cancellation until 12/17/22
Hotels.com
$349
View deal
Free cancellation until 12/17/22
Booking.com
$340
View deal
Reserve now, pay at stay
Travelocity$349
Priceline$340
Orbitz.com$349
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (53)
Room & Suite (25)
Dining (4)

About

#29 of 206 hotels in Accra
Location
4.3
Cleanliness
4.7
Service
4.2
Value
3.9
Kwarleyz Residence sits in a class of its own as a clean representation of contemporary architecture and luxury aparthotel suites. With its glass facade overlooking 15 Kofi Annan Road, in the Airport Residential Area, Kwarleyz combines brilliant architecture with breathtaking views and a sophisticated living experience ideal for individuals, couples, and families looking to enjoy an exclusive lifestyle in the heart of the city
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Spa
24-hour security
Wifi
Restaurant
Breakfast available
Car hire
Baggage storage
Concierge
Non-smoking hotel
Butler service
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Show more
Room features
Air purifier
Air conditioning
Dining area
Fireplace
Housekeeping
Kitchenette
Dishwasher
Walk-in shower
Private balcony
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Microwave
Minibar
Oven
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Trendy
Languages Spoken
English, French
37Reviews5Q+A4Room tips
Traveler rating
  • 24
  • 5
  • 2
  • 3
  • 3
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Yvonne Toko wrote a review Oct 2022
1 contribution
Absolutely comfortable and beautiful place to be ! Clean, luxurious and mind blowing! No joke. Plus the staff was so friendly and always helpful and made me feel home ! I can really recommend this accommodation! No doubt.
Read more
Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Khadija wrote a review Aug 2022
Washington DC, District of Columbia21 contributions
+1
of how dirty the sheets were. It was truly egregious. What appeared to be grease stains and other stains all over the pillows and sheets. In searching for another room for us to stay in, we also discovered that other rooms had dirty sheets as well. Even if the sheets had been cleaned, the fact that they were not cleaned to remove stains or simply retired from being used at the hotel shows a lack of pride and care that I have never seen in the hospitality industry, and certainly not at any place that claims to be a luxury establishment. The furniture needs to be updated - some of it was also stained and had rips/tears. The shower glass partition needs to be resealed, as water gets all over the bathroom floor when you use the shower. Additionally, we encountered some less than hospitable staff. To top it all off, there was no sort of compensation (monetary, kind gesture, etc) made for the inconvenience and disappointing experience. I usually try to balance out my reviews and share redeeming experiences/qualities but I am truly struggling to find any for this hotel. Nothing about Kwarleyz is luxurious. I would not recommend this place and definitely will not stay here in the future.
Read more
Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Kayode D wrote a review Jul 2022
3 contributions
Our worst experience started from the reception when we were met by a dark skinned receptionist (name unknown). Her facial expressions and attitudes were condescending towards my wife & I. Then she asked for my credit card, which was in my checked in luggage; I informed her that I do not feel comfortable opening my luggage infront of everyone at the lobby. She did not care or show any form of understanding. It was the porter (Isaac) who was fast thinking and considerate; he took me to a small storage room to remove my card wallet. After we have made payment, she did not communicate effectively about the caution charge of 200USD. So my wife & I though she meant GHC, she just stared at us and belittling us with her eyes. This was how we were meant at the reception before checking in our loft. The Following morning, I asked her if she got the 200USD since she had Isaac follow us to our room and get it. She started accusing us of incomplete payments, knowing fully well that I was charged by my bank. I stood my ground that I do not owe anything & we were in a hurry to leave for our tour. We had 2 minutes of back & forth; my wife & I were so pissed of these accusations. When we got back in the evening, she realized her mistakes and apologized but the damage was already done. We couldn’t wait to check out asap on our third day. When we were checking out, she didn’t bother to remind us about the caution fee she was so eager to collect; until my wife reminded her. She looked displeased at the reminder; I guess she wanted it herself. Customer Service is Zero here; any young individuals or couples please stay away from here. I would never recommend this organization to anyone. Thanks to Aqua Safari that saved us from the misery of Kwarleyz.
Read more
Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lara M, Marketing at Kwarleyz Residence Accra
Responded Jul 12, 2022
Dear Guest, Thank you for taking the time to share feedback of your experience while staying with us. It's our utmost priority to ensure our guests are always satisfied with their experience throughout their stay and we are disappointed to learn that you were not entirely satisfied with the overall quality of the customer service in the hotel. The issue has been taken up with management, and investigations are being conducted to ensure it doesn't happen again. We hope you allow us the chance to share a more positive experience with you soon. Warm Regards, Lara M. Customer Success Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
L. wrote a review Jun 2022
14 contributions
The whole property is so beautiful! Art everywhere, spacious living rooms, and the kitchen in the room is well equipped for if you’d like to make your own meals. Breakfast from the restaurant was really good! & the staff were helpful. 10/10 recommend.
Read more
Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lara M, Marketing at Kwarleyz Residence Accra
Responded Aug 29, 2022
Dear L., Thank you very much for your review following your stay with us. We are delighted to read your kind feedback from the food, to the suites and the service you received from the team. Thank you once again and we look forward to welcoming you back to Kwarleyz Residence. Warm Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kofi Tee wrote a review May 2022
4 contributions
Hospitality should transcend beyond aesthetics, but in the case of Kwarleyz Residence it seems that is all it has to offer. So far the worst customer service I have received from any hospitality establishment. Booked all suites with breakfast inclusive, but my guests were refused breakfast the second day, I drew the front desk’s attention to it and in her words “maybe you were dashed yesterday’s meal”. Oh my! I never knew I’m now a charity case. No Kwarleyz, I wasn’t asking for free food. I only sought what I had rightfully paid for. I don’t mean to bring anyone’s business to disrepute so I would ignore the other aspects of Kwarleyz. Would I recommend Kwarleyz to any traveler, my answer will be NO. Even if it’s d only option available, change your plans.
Read more
Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lara M, Marketing at Kwarleyz Residence Accra
Responded Aug 29, 2022
Dear Kofi Tee, Thank you for taking the time to share feedback of your experience while staying with us. It's our utmost priority to ensure our guests are always satisfied with their experience throughout their stay and we are naturally disappointed to read your comments as we pride ourselves in delivering exceptional service to our guests. I have shared your review with the management to ensure there is no recurrence. We hope you allow us the chance to share a more positive experience with you soon. Warm Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BE Living wrote a review May 2022
Toronto, Canada4 contributions
I loved the Kwarleyz it is personal an intimate setting. Everyone will know your name. I stayed for 11 nights in the loft unit which is very spacious. It is clean and has all the amenities you need if you want to bring food and cook. The bed was very comfortable. The only note I would give is they are very stingy with the towels and they lack that fresh laundered scent.
Read more
Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lara M, Marketing at Kwarleyz Residence Accra
Responded Oct 24, 2022
Dear Guest, Thank you for visiting us and we appreciate taking your time to share feedback of your stay with us. While we are sorry to read your comments regarding our towels, we hope you enjoyed your experience overall. I have shared your review with the management and housekeeping teams to ensure there is no recurrence. We hope you allow us the chance to share a more satisfying experience with you soon. Warm Regards Lara Martey
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tuvia R wrote a review Oct 2021
Berlin, Germany16 contributions11 helpful votes
The hotel is nicely decorated. The rooms are spacious, clean and well equipped. Anim Seth from the butler department was very helpful. He has an excellent customer service orientation, and he made us feel welcome. The restaurant service was very slow although the food was fine. The reception/reservation department wasn't very helpful. They were pushing us to pay in cash and creating difficulties to prevent us from paying through other types of payments.
Read more
Date of stay: September 2021
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Nana B wrote a review Jan 2021
155 contributions85 helpful votes
Kwarleyz was such a pleasure. The beds were super comfortable and luxurious, the staff was really welcoming and helpful and the penthouse was super spacious, with all the amenities one could want. The views were also amazing, with a large balcony that overlooks the Accra skyline.
Read more
Date of stay: January 2021
Value
Rooms
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Dianne M wrote a review Jan 2021
Bristol, United Kingdom11 contributions6 helpful votes
We had stayed in the Kwarleyz Residence Accra many times since it first opened and considered it our home away from home when we travelled to Accra. But it has since suffered a fall from grace. We stayed at the apartments for a few days in late September after travelling back to Ghana from overseas. The state of the apartments could not have been more disappointing. The staff were not as welcoming. The management was no where to be seen and the standard of the apartments has dropped considerably. The staff said that they were open all during the covid lock down, which did not reflect reality when we stayed there. The breakfast had totally changed and every time you asked for something it was not available. The apartments were not kept clean. The maintenance of the apartments was non-existent. Nearly everything in our apartment was either broken, damaged or missing. The splashback glass was broken and had a very large crack. The cooktop glass had a large chip in it. The lifts were continuously breaking down and they were cramming and mixing guests in the lifts. Confined spaces during these covid times should be avoided at all costs. The only highlight were the office and check-in staff as they recognised us they were very helpful. There was no reduction in price - despite the reduction in quality. After recommending this residence in the past - I will never stay there ever again.
Read more
Date of stay: September 2020
Value
Rooms
Service
Room Tip: Don't bother - there are better places to stay in Accra.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
loopyfruitloop wrote a review Nov 2020
Surrey, United Kingdom260 contributions25 helpful votes
We were visiting Ghana for a very special occasion and found ourselves being put up for 5 days in this extremely beautiful hotel. We had an apartment on two levels . The lower level had a large washroom, absolutely beautiful open planned kitchen / sitting ròom. This then ended with an enclosed balcony with table and chairs where you could sit and watch the world go by. To get from the lower floor to loft bedroom you have to walk up glass stairs. Here you find a second tv along with an absolutely huge bed. There is also a huge dressing ròom that then leads into a beautiful bathroom with a walk in shower. The staff in this hotel were absolutely lovely and nothing was too much. The only sad thing was the sky bar wasn't open due to the Covid virus. Would be more than happy to return
Read more
Date of stay: November 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Front Office, Guest Services / Front Office at Kwarleyz Residence Accra
Responded Nov 27, 2020
Dear Sender, Thank you for your feedback on your stay with us. We are happy you enjoyed your stay with us and we promise to ensure that your concerns will be taken into consideration for your next stay with us. We look forward to welcoming you again to our beautiful property. Stay safe.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
$271 - $344 (Based on Average Rates for a Standard Room)
LOCATION
GhanaGreater AccraAccra
NUMBER OF ROOMS
40
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

KWARLEYZ RESIDENCE ACCRA - Updated 2022 Prices & Hotel Reviews (Ghana)

Frequently Asked Questions about Kwarleyz Residence Accra
Which popular attractions are close to Kwarleyz Residence Accra?
Nearby attractions include Accra Mall (0.5 miles), Millionaires Casino Accra (0.6 miles), and Splash & Play (0.4 miles).
What are some of the property amenities at Kwarleyz Residence Accra?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Kwarleyz Residence Accra?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Kwarleyz Residence Accra?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kwarleyz Residence Accra?
Yes, free parking is available to guests.
What are some restaurants close to Kwarleyz Residence Accra?
Conveniently located restaurants include Santoku, La Chaumiere, and Poloclub Restaurant & Lounge.
Are there opportunities to exercise at Kwarleyz Residence Accra?
Yes, guests have access to a pool and a fitness center during their stay.
Does Kwarleyz Residence Accra have airport transportation?
Yes, Kwarleyz Residence Accra offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Kwarleyz Residence Accra?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Kwarleyz Residence Accra?
Many travelers enjoy visiting Black Star Gate (4.9 miles) and W.E.B. DuBois Center (2.5 miles).
Does Kwarleyz Residence Accra have any great views?
Yes, guests often enjoy the city view available here.