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Royal Palm

59 reviews
Breakfast included
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Quartier Glass, Libreville Gabon
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Traveler (26)
Pool & Beach (7)
Room & Suite (2)

About

#6 of 27 hotels in Libreville
Location
Cleanliness
Service
Value
If you’re looking for a family-friendly hotel in Libreville, look no further than Royal Palm. While staying at Royal Palm, visitors can check out St Marie Cathedral (2.0 mi) and Notre-dame de Lourdes (2.0 mi), some of Libreville's top attractions. Royal Palm offers guests an array of room amenities including air conditioning and a minibar, and getting online is possible, as free wifi is available. The hotel offers a 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features a pool and a lounge. Guests arriving by vehicle have access to free parking. If you're looking for a place to eat, Restaurant U Piscadore (Le Sud) (0.3 mi), Les Paillottes (0.3 mi), and L'Emir (0.9 mi) are all within walking distance of Royal Palm. If you are interested in exploring Libreville, check out an architectural building, such as L'Eglise St-Michel Libreville. The staff at Royal Palm looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Beach
Free airport transportation
Business Center with Internet Access
Parking garage
Wifi
Hot tub
Outdoor pool
Coffee shop
Restaurant
Breakfast in the room
Kids' meals
Snack bar
Wine / champagne
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Good to know
HOTEL STYLE
Business
Languages Spoken
English, French
Hotel links
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59Reviews6Q+A0Room tips
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Popular mentions
I spent 6 days at the Royal Palm Hotel and can only recommend this place. Its very well located and deserves the title boutique hotel: Not too many rooms and a great view on to the ocean. The staff is very friendly and accommodating and overall makes you feel welcome. The only little downside is the breakfast: There was no buffet but individual service, which took a little too long, especially if you have meetings to attend to.
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This hotel looked charming when I saw it in the photos, especially the swimming pool with tasteful blue underwater lighting and surrounded by palm trees. The reviews were excellent so I booked a 4 night stay when visiting Gabon for the first time on business in May 2019. First the positive comments: the pool and little garden were indeed as charming as they appeared in the photo. The setting is very quiet and the only sound is the murmuring of the waves on the beach below the swimming pool. The room, with windows looking out on the pool, was very comfortable and clean. There was a nice bathroom with a good shower with strong water pressure, good lighting in the room and a very comfortable bed. A perfect tropical setting then ? Not by a long way, unfortunately. The trouble began when my carefully arranged, and twice confirmed, airport pick-up was not there. I phoned the hotel and had a great deal of trouble understanding the person on the other end because of an abominable crackling on the line. There was no apology and I was told that they would contact the driver to see if he was still available and, if no-one arrived within half an hour, I should take a taxi. I decided to take a taxi immediately and enjoyed a hair-raising ride at high speed in a beaten up 40 year old Peugeot with cracked windscreen and no lights. . I arrived safely at the hotel and found myself in a very dimly lit reception area. There was not so much as a hint of a welcome smile. I asked why there had been no airport pick-up and the receptionist told me I had to fill in the form before he could discuss it. I managed to fill in the form despite the very poor lighting, asked my question again and he replied to the effect that there had been a mix up and he concluded his eloquent explanation with a dismissive shrug of the shoulders. That night I slept poorly because the air conditioning wasn’t very effective. Before breakfast I took a quick stroll around the pool wondering about the evil smell wafting up from the beach immediately below. To my intense dismay I saw that the beach was covered in plastic bottles, old shoes, plastic bags and other unidentifiable debris, amongst which gurgled a rather greasy and unhealthy looking sea. OK this is not the fault of the hotel but it’s worth mentioning in case anyone thinks they are going to be able to swim and while away pleasant hours on the beach. On investigation I found a canal a little way away which obviously doubled as a sewer and was emptying all sorts of nasty things into the sea. I walked into the restaurant for breakfast and sat down. There was only one other customer. The service was painfully slow and the breakfast consisted of 4 slices of baguette bread which was airy and light, quite devoid of any taste or consistency, and clearly came from the supermarket. Worse still it had been frozen and defrosted. There was a cup of coffee and an orange juice, served 10 minutes before the bread arrived, ensuring the coffee was stone cold by the time you wanted to drink it, a small pot of melted rancid tasting butter and some jam. On alternate days there was a croissant which was quite nice. All this was served by a very cross looking waiter. In the evening I decided to try the restaurant for dinner. The food was ok but expensive and came with the usual glaring service. I had the distinct impression that guests were NOT welcome here. That morning I’d informed the receptionist that the batteries needed changing in the TV remote control. It took three further requests on three different mornings before anything was done about it. Luckily the air conditioning was fixed immediately. I imagine it was a clogged filter. Next morning I was in a hurry because I had a meeting at 08.00. Along came the coffee and juice after a 15 minute wait, despite there being only 5 other clients. 15 minutes after that the waiter shuffled over to the counter and placed the dishes containing the bread, butter and jam onto the counter. There they sat for 10 minutes until I got up and fetched them myself, handing one to a poor guy who had also been waiting desperately for his breakfast. On my final morning the drinks arrived immediately. 10 minutes later the dreaded 4 slices of bread arrived, albeit with a small croissant as this was, oh what joy, croissant day. 10 minutes later I asked if it would be ok to have the butter. This arrived with the usual glare but was warm and runny, which exacerbated the cheesy taste so I had to abandon my cold coffee and leave with just the orange juice and the croissant. There is a serious problem with the personnel in this hotel. They treat customers in the same way that French government administrations treat theirs – as an unnecessary annoyance. It’s a shame because the infrastructure is clean, comfortable and pleasant, providing you don’t go anywhere near the beach end of the property. I should finally mention that the owner of the hotel very kindly allowed me to keep my room free of charge all day as my flight didn’t leave until 22.30, and this without my having complained about any of the above. I mention this so as to be entirely fair.
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Hotel is just what is seen in the pictures... A swimming pools with rooms on two sides and restaurant on one side. The fourth side is a reasonable courtyard towards see. There is however no access to sea as it is a rocky beach. The service is good if compared to African standards as usual service at all hotels is lethargic. We stayed for 7 days and breakfast option on all 7 days was the same. In roon dining is very costly as compared to other market places. Internet at times was great however two days there was absolutely no Internet. Hotel gives just 500ml water bottle everyday and next bottle if asked is charged exorbitantly. However still this is a nice place to stay.
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We used the Royal Palm as our base for our trip to Gabon and Sao Tome, and had three different stays. First off, the Royal Palm was excellent with prompt email replies when we were booking. We changed our itinerary and bookings a number of times which the hotel handled great. They were also great at sending the appropriate documents (showing our reservation) that we needed to apply for the Gabon visa. The hotel itself is south of the centre, about 15-20 minutes from the airport. All our taxi drivers knew of the hotel so getting in was no problem. The hotel is ocean-front, with a nice breeze coming off the ocean (helped to keep bugs away). The rooms are comfortable (we stayed downstairs our first time, and then upstairs which was a nicer room, although both were good). Good showers. Beds are firm. Also had the highest number of Kleenex boxes in a hotel room I have seen (there was one on each bedside table, another on the dresser, and one in the bathroom). The a/c was great. We ate at the restaurant a few times. The staff are attentive and very helpful -- adding a table outside for us when all the tables were full (the restaurant is popular amongst locals for a night out). The food was tasty, with bigger servings sizes than we could eat. The breakfast is excellent, french pastries, scrambled eggs (one of the better scrambled eggs I've had), fresh fruit salad, tea / coffee, juice. We were able to store luggage between stays for no charge. It's also very close to the main road, so a couple evenings we walked to nearby restaurants for dinner. There's an ATM at the Meridian next door.
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Stayed at this hotel in Sept 2017. The rooms are adequately sized and they are kept very clean. The bed is comfortable and you have the option to use a shower or a bath in the bathroom. The TV selection is fine and the internet works fine. The room service is fine as well and the breakfast is good. However they could add more variety to the breakfast. The terrace is very pleasant whether you are close to the pool or the bar. Overall it is a good boutique hotel option in Libreville
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PRICE RANGE
$140 - $159 (Based on Average Rates for a Standard Room)
LOCATION
GabonEstuaire ProvinceLibreville
NUMBER OF ROOMS
23
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Frequently Asked Questions about Royal Palm
Which popular attractions are close to Royal Palm?
Nearby attractions include Musée des Arts et Traditions du Gabon (Museum of Art and Culture) (0.7 miles).
What are some of the property amenities at Royal Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Royal Palm?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Royal Palm?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Royal Palm?
Conveniently located restaurants include Les Paillottes, Restaurant U Piscadore (Le Sud), and Le Pelisson.
Are there opportunities to exercise at Royal Palm?
Yes, guests have access to a pool and a fitness center during their stay.
Does Royal Palm have an airport shuttle?
Yes, Royal Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Palm offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Royal Palm?
The staff speaks multiple languages, including English and French.