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Churchill Avenue Intersection of Wawel St., Addis Ababa 1000 Ethiopia
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Traveler (53)
Room & Suite (22)
Dining (12)

About

#33 of 235 in Addis Ababa
Location
4.1
Cleanliness
4.4
Service
4.1
Value
3.7
Eliana Hotel boasts 80 centrally air-condition Rooms & Suites. It has Standard Rooms, Deluxe Queen Rooms, Deluxe Twins, Junior Suites and Executive Suites. The rooms are designed to caters for both for Business and Leisure guests. All the rooms are Wi-Fi enabled with Laptop safe deposit box, Iron and Iron board for trouser pressing. Hosts of Free In Room amenities etc.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Kids stay free
Highchairs available
Valet parking
Wifi
Pool / beach towels
Fitness / spa locker rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary welcome drink
Rooftop bar
Free airport transportation
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Foot massage
Full body massage
Hammam
Makeup services
Manicure
Massage
Massage chair
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Stovetop
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Arabic
65Reviews4Q+A16Room tips
Traveler rating
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Most Recent
Stockholmisch wrote a review Mar 2020
Stockholm, Sweden45 contributions47 helpful votes
A good standard hotel close to Piazza, Churchill road. Breakfast is ordinary, ok but not more. Rooms are nice and bathroom is clean and of high standard. We hade to change room though since the door was not able to lock. Took some time. Friendly english speeking staff. Room number x4 to x9 face Churchill road overlooking Addis in many directions, fantastic. If you do not look for a high end luxury hotel we can recommend Eliana. The blocks around Elina is perfect to visit, a different architecture than further down Churchill road. Close to Piazza with it’s cafe’s, fruit bars, shops and daily life.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
2 Helpful votes
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BBD wrote a review Feb 2020
1 contribution
I had a rocky start at the spa - no hot water to do pedicure. But the staff ran off and about to heat water and ensure I got the service. Clearly the wait had made me a bit irate. They could see how my time was wasted and compensated me by waiving off the entire fee for pedicure and also giving me a free body massage! But it is not the free services that I write about -- it is the professionalism and customer case that the staff had for which I give all five stars. Keep up the great job!
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Date of stay: January 2020
Location
Cleanliness
Service
Trip type: Traveled
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Backone wrote a review Jan 2020
Damascus, Virginia8 contributions2 helpful votes
The overall status of the hotel is very good compared to many in Addis. staff are always helpful. I've heard others complain about showers and hot water, my was good. Be aware that street crime is increasing.
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Date of stay: February 2020Trip type: Traveled
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Gary Walker wrote a review Dec 2019
Baltimore, Maryland2 contributions
I spent 14 nights at this hotel. After changing rooms because the shower was impossibly small in room 709 I ended up in room 810 and also saw 811 and they had showers that were more spacious. The rooms are ok for a moderately-priced hotel but the internet goes off several times a day, sometimes for a few hours and the electricity went off several times briefly, including once when I was in the elevator and had to be pulled out by staff. The worst part of the hotel is the restaurant. The breakfast is ok with the usual Western fare plus a breakfast buffet of Ethiopian foods that Westerners would view as a dinner meal. The menu for lunch and dinner is exceptionally poor. During my time there, two of the three fish selections were not available, the veal and pork selections were never available and what I did eat was tasteless or deep fried with vegetables swimming in butter. My solution was to walk to a nearly local restaurant the Pizza di Napoli which had a choice of pizza, stir-fry, grilled chicken etc. A good menu at low cost. The hotel is the closest to the US Embassy so, given the traffic, that is an advantage if one needs proximity to the US Embassy. If price and traffic are not an issue, then stay somewhere else. I was ok with local Ethiopian and Italian food and avoided the restaurant after three tries. Finally, the breakfast is ok but the service was uneven - one morning there was no tea or coffee, another morning by 9am there was not much choice and the fruit and other bowls were not refilled for those having breakfast in the 9-10am period, The woman Concierge sitting at the desk by the piano was very kind and helpful. At check out there was also confusion as they thought I had already checked out and so I never got a receipt and they said all charges were billed directly to my employer.
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Date of stay: December 2019
Value
Service
Sleep Quality
Trip type: Traveled
Room Tip: View the room before accepting it and check the shower
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Tom P wrote a review Oct 2019
South Bend, Indiana3 contributions
Really nice hotel - spacious rooms that are clean. The restaurant was a little slow, but the service at the front desk and the stellar fitness center more than made up for it. This will be the place I stay during future trips to Addis.
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Date of stay: September 2019
Rooms
Service
Sleep Quality
Trip type: Traveled
Room Tip: Avoid rooms on the front side of the hotel, which can be noisier.
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Response from BirutawitW, General Manager at Eliana Hotel
Responded Dec 11, 2019
Dear Guest, we thank you for staying with us and take a moment from your valuable time to share your comments with us. We are pleased to hear that most of our services were to your liking. We will definitely take action for improvement on the areas mentioned and look forward to welcoming you again with much more.
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Hawese wrote a review Oct 2019
Cardiff, United Kingdom14 contributions19 helpful votes
My husband recently visited with work. Good hotel with great gym. Above hotel manager went way above call of duty to help me retrieve my phone that was Pick pocketed. Negotiated with thief and went in taxi to recover. Great service
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Date of stay: October 2019Trip type: Traveled
1 Helpful vote
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Response from BirutawitW, General Manager at Eliana Hotel
Responded Dec 11, 2019
Dear Guest, thank you for staying with us and take a moment from your valuable time to share your comments with us. We are pleased to hear that most of our services were to your liking. At Grand Eliana our priorities are always our guest. We look forward to welcoming you again with much more.
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Penconquest wrote a review Jul 2019
Perth, Australia5 contributions1 helpful vote
We stayed for 6 nights and found the staff to be very friendly, the bar was lively, the rooms were quiet, spacious and clean, the coffee at breakfast was excellent, the wifi was good, it was good value and the location for our purposes was fine.
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Date of stay: July 2019
Rooms
Location
Service
Trip type: Traveled
1 Helpful vote
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Response from BirutawitW, General Manager at Eliana Hotel
Responded Dec 11, 2019
Dear Guest, we thank you for staying with us and for taking a moment from you precious time to share your comments with us. We are pleased to hear that our services were to your liking. We look forward to welcoming you again with much more at Grand Eliana.
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SS_travel_bus wrote a review May 2019
9 contributions4 helpful votes
I had to change my room 3 times during my stay due to heavy street noise and malfunctioning of the A/C and lights, shower drain, etc. I also ended up with bed bug bites. The staff are kind and friendly. The shuttle bus to the airport is appreciated.
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Date of stay: May 2019
Rooms
Location
Service
Trip type: Traveled
Room Tip: For quiet rooms, choose rooms not facing the major street onto which the hotel fronts.
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Response from BirutawitW, General Manager at Eliana Hotel
Responded Dec 11, 2019
Dear Guest, we thank you for staying with us and for taking a moment from you precious time to share your comments with us. We apologize for the bad experience you faced in your room. The problem was investigated and action is taken for this kind of incident not to happen again. We look forward to welcoming you again and you will witness our improvement and changes.
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Aidan M wrote a review Apr 2019
London, United Kingdom19 contributions5 helpful votes
This hotel is well located on Churchill Avenue in the Piazza of Addis Ababa. The rooms are excellent and the staff are nice, if occasionally unhelpfully monosyllabic in their response to questions. There is only one restaurant, which serves good food but from a very limited menu, and an even more limited range of muzak. The lobby bar is nice, with a self playing piano (with a limited and not very spectacular playlist). But the staff in this bar are exceptionally lovely. The 12th floor bar is a nightmare - what could be a lovely cocktail bar with views over the city is a nightmare of loud music and limited lighting - like the worst school disco you were ever at when you were 16, but without the hope that lived when you were that age: No! In this bar hope has come to die. This would be an ignorable problem except it leads to unpleasant noise pollution in some of the rooms. Currently there is work on a pool and spa associated with the hotel, which might improve the offering.
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Date of stay: April 2019
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Response from BirutawitW, Manager at Eliana Hotel
Responded Apr 18, 2019
Dear Guest, we thank you for staying with us and for taking a moment from your precious time to share your comments with us. We are pleased to hear that most of our services were to your liking. We will definitely work out on the points mentioned and look forward to welcoming you again with much more upcoming facilities and improvement at Eliana.
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PraDeep wrote a review Jan 2019
Mumbai62 contributions7 helpful votes
Pro: Restaurant have different cuisines, Situated near center of the city. Rooms are big and clean. Staff is supportive & helpful. Cons: They don't have Swimming Pool, Gym, Staff also use the same elevators of Guests for their services. Bar is too expensive. Airport pick up never on-time. Availability of toiletries always a concern. Wi-Fi is a issue,
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Date of stay: January 2019
Value
Rooms
Service
Trip type: Traveled
Room Tip: Get the Rooms on main street side or Corner side with Hill View
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Response from BirutawitW, Manager at Eliana Hotel
Responded Apr 18, 2019
Dear Mr. Pradeep, thank you for staying with us and for taking a moment from your precious time to share your comments with us. We are pleased to get your feedback as they are valuable for our improvement. We will definitely work on the points mentioned and look forward to welcoming you again for you to witness our change. Swimming pool, gym and spa facilities are going to start from May 2019 and you will have more enjoyable stay in the near future.
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Previous
PRICE RANGE
$43 - $50 (Based on Average Rates for a Standard Room)
LOCATION
EthiopiaAddis Ababa
NUMBER OF ROOMS
80
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Frequently Asked Questions about Eliana Hotel
Which popular attractions are close to Eliana Hotel?
Nearby attractions include St. George's Cathedral (0.4 miles), Menelik II Square (0.4 miles), and Anwar Mosque (0.7 miles).
What are some of the property amenities at Eliana Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Eliana Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eliana Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Eliana Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Eliana Hotel?
Conveniently located restaurants include Tomoca, Castelli Restaurant, and Tomoca Coffee.
Are there opportunities to exercise at Eliana Hotel?
Yes, guests have access to a fitness center, an adult pool, and locker rooms available in the fitness center during their stay.
Does Eliana Hotel have an airport shuttle?
Yes, Eliana Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Eliana Hotel have airport transportation?
Yes, Eliana Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eliana Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Eliana Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.