NUMBER OF ROOMS
Rooms are spacious and beddings are clean. However there's a very bad odor in the room (no ideal to relax in) and the flooring is old giving a dirty look. The breakfast is extremely poor, nothing fresh and it seems to be left overs. Eventhough it is a buffet, you can't request for a second cup of coffee. The staff very unfriendly especially the chief receptionist. I arrived with a reservation from booking.com and the chief receptionist asked me to leave. I had to insist on speaking with the manager who insisted i upgrade my room at a $100 higher than booked. On check out i had a bill of 210 and gave 250 expecting a 40 change. i was told by the chief receptionist that the hotel has no change so i had to go look for change. Eventhough she had change in her drawers which i could see. I still don't understand if this was racism or just poor client service. No amenities beyond basics of shampoo and conditioner, no minibar, no coffee station, no room slippers etc…
A nice hotel. Clean rooms, good location and quaint. Could be better though with improvement in survice, meals and stocking the bathrooms with fresh supplies every morning. The lobby is always full with non residents, making hard to enjoy s quiet evening. Otherwise it's a good hotel.
I had 7 weeks of fantastic stay in this Hotel. The staff were very friendly, kind & extremely helpful. It offers buffet breakfast & a la carte lunch & dinner. Food is ok but portions are quite large. The macchiato is really the best in town. One thing which bothered me was the smell of the bathroom. It is the same in all the bathrooms. Some rooms smell worst. I hope they can fix it soon. Otherwise the rooms are clean & towels are fresh. It was home away from home. I will definitely stay in this hotel when ever I am in Addis Ababa.
Few tourists venture to St Ives but it is well worth a day to wander the historic precinct centred around the historic bridge over the River Ouse. Delightful riverside pubs and cafes and an (8 pound) boat trip up the Ouse gives an hour of historic and nature commentary.
Our International organisation booked this hotel for a three day training of senior officials from the health sector. As well as the conference room we also booked accommodation for those who traveled for the training. The service is acceptable, the food has room for improvement, the Internet in the conference room is bad but there was no connection in the guest rooms. The participants reported and evaluated the venue and their accommodation. They were happy with their rooms but very dissatisfied with the Internet and the local TV channel was not available in the rooms so they had to watch it in the lobby or the restaurant. Our assumption was that gym access was part of being a guest in the hotel, but found out this was not the case. Apparently if you get a discounted room you can not use the gym which I found very strange. Given its location, history and size, this hotel has potential if only the management and the owners look into it…