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Sheraton Addis, a Luxury Collection Hotel

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Sheraton Addis, a Luxury Collection Hotel
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666 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Entebbe, Uganda
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 15, 2014

But I can't, and in a strange way that's disappointing. How can they have exceeded my demanding expectations so easily? Every time I have a choice this is where I'll be staying and I'm looking forward to it.

Helpful?
2 Thank RobUganda
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. We are delighted to hear that you had enjoyed your overall experience with us at the Sheraton Addis and were pleased with the service rendered by our associates. Please may we mention that customer care is amongst our highest priorities and it is gratifying to receive kind feedback... More 

Mumbai (Bombay), India
Level Contributor
536 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed April 11, 2014

Sheraton Addis never disappoints. Standard of service has improved further since my last visit. Executive Lounge on 4th floor is a nice place to spend sometime over drinks. Landscaping is beautiful and keeps getting better. Live band at Open Bar provides good entertainment. Rooms in hotel are now getting bit outdated in terms of fit outs and amenities and they... More 

Helpful?
Thank AtulKB
Dublin, Ireland
Level Contributor
67 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 4, 2014

I stayed here for two nights on a business trip. The hotel was a 15 minute drive from the airport and even at night the opulent grounds of this hotel are clear to see. The service was very good, the staff on arrival were very friendly and courteous, the hotel room was roomy and the bed very comfortable. The breakfast... More 

Helpful?
3 Thank Daragh H
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Thank you for taking the time to post your review. We are delighted to hear that you had enjoyed your overall experience with us at the Sheraton Addis and were pleased with the service rendered by our associates. Please may we mention that customer care is amongst our highest priorities and it is gratifying to receive kind feedback from our... More 

washington, dc
Level Contributor
182 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
5 of 5 stars Reviewed March 23, 2014

i am an experienced world traveler of matrure years, traveling alone or with friends, picky but not overly so, who does much advance research for trips, and am therefore generally happy with my hotel choices. i always spend a day here relaxing in the lounging areas and the gardens, using ths spa and dining for lunch and sometimes dinner as... More 

Helpful?
4 Thank FROOOM
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerly, Selamawit... More 

Seattle
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 22, 2014

I stayed here for business over a week- it is a paradise outside noisy dusty crowded Addis Ababa. I did my yoga practice next to flowering jasmine and hanging begonia blossoms in 85 degree, dry buttery sunshine...The staff were wonderful, out to help me. The ambience lush and elegant. The pastry shop as good as Vienna. Missing for me were... More 

Helpful?
2 Thank MonikaUrsula
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with your valuable feedback in regards to your recent experience at the Sheraton Addis. Your comments are invaluable to us and it is through these types of constructive feedbacks we strive to continue improving our services. Thank you once again for sharing your experience. Sincerely, Selamawit Alemu... More 

Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed March 17, 2014

A dayvisit to put our selves to charge during the weekend before another workingweek. The entryfee for the poolarea is 400 bir per person, including towels, deckchair etc. At the pool there are a bar that serving lunchmeals. Very good food, served quick and friendly staff. The pool is good for cooling down, and also for take a swim. One... More 

Helpful?
Thank Sunnm
Geneva, Switzerland
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 10, 2014

This hotel is an oasis of luxury in this great city. Sitting at a higher point the views are good from the hotel, and the place is simply magnificent. You easily forget you are in one of the poorest countries in the world as the luxury is awe inspriing. It is somewhat off putting in a way as the property... More 

Helpful?
1 Thank Frenchflyer48
ReaderAddisAbaba, Management Team at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for sharing your comments. It was a pleasure to read your comments and we are glad to hear that we have exceeded your expectation as you have mentioned on your review that the hotel is an oasis of luxury and awe inspiring. As the management and staff of the hotel, we really appreciate that our guests... More 

Washington DC, District of Columbia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 10, 2014

The hotel is clean and beautiful, no problems with my room. Except my bill. They charged my card three times. When I checked in and when to my room I noticed the three charges. I called the front desk and asked to have it removed. They promised the "Credit Manager" would remove it in the morning. The following evening the... More 

Helpful?
3 Thank jensees
ReaderAddisAbaba, Director at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Receiving your feedback means a lot to us and we would like to thank you for taking the time to post your comments. We are concerned about the problem regarding the wrong charges to your card which is becoming prominent problem in the country due to wide telecommunication failure. However, we regret to hear that your request of... More 

Trier
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed March 7, 2014

This is a great hotel, with very good service and excellent facilities. It is expensive, sure, but it is clean, safe, spacious and has multiple restaurants and bars - therefore the price is justified in my opinion. The only (minor) glitches I could detect were: - a lack of irons/ironboards. This was quite inconvenient to me as I had a... More 

Helpful?
Thank AlexanderDH
Johannesburg, South Africa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 1, 2014

This is one of the better hotels if not close to the best in East Africa let alone Africa possibly. You do pay premium rates but almost forgive them as service is prompt and staff friendly. The only negative thing as mentioned by many other travelers is the fact that there is no gym. Training is the one biggest thing... More 

Helpful?
Thank Henning S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Stagioni Restaurant
Stagioni Restaurant
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Sheraton Addis, a Luxury Collection Hotel

Address: Taitu Street, Addis Ababa, Ethiopia
Location: Ethiopia > Addis Ababa
Price Range: $393 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Addis, a Luxury Collection Hotel 5*
Number of rooms: 294
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Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton
Hotel Style:
#2 Business Hotel in Addis Ababa
#3 Luxury Hotel in Addis Ababa
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