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Sheraton Addis, a Luxury Collection Hotel

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Sheraton Addis, a Luxury Collection Hotel
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667 Reviews from our TripAdvisor Community

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Showing 559: English reviews
Green Bay, Wisconsin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 27, 2014

I stayed at the Sheraton for 17 nights with my 14 year old son in June of 2014. Traveling as a single woman with a child in a foreign country over 10,000 miles away from home can be quite intimidating, but staying at at the Sheraton in Addis completely eliminated any concerns I had. My son and I had been... More 

Helpful?
6 Thank Melissa T
selamawit A, Director of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with your detail feedback in regards to your recent experience at the Sheraton Addis. We are glad to hear you mentioning the details that truly make the Sheraton Addis exclusive. The staff and the management of Sheraton Addis strive to exceed the expectation of our guests, and... More 

Ankara, Turkey
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 25, 2014

I stayed for two nights at Sheraton Addis. I liked the building and the garden most. The pools, numerous kinds of flowers, trees combined with the beautiful architecture make you feel relaxed and puts you in a peaceful mood. The room was quite clean, the staff were nice. However, the breakfast was relatively poor, I was expecting more actually. Maybe... More 

Helpful?
1 Thank BaranTrk
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with your valuable feedback in regards to your recent experience at the Sheraton Addis. Your comments are invaluable to us and it is through these types of constructive feedbacks we strive to continue improving our services. Thank you once again for sharing your experience. Sincerely, Selamawit Alemu... More 

Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 24, 2014 via mobile

SherAton Addis is just a wonderful place. Few minutes away from downtown and Merkato the very well known market. This place's design is just wonderful Amazing pool and amazing services and wide variety of programs and food restaurants. Reception and bellboys are very friendly and welcoming people and whatever u ask the , they help you immediately. Simply best place... More 

Helpful?
1 Thank Rabih M
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerely yours,... More 

Los Angeles, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 20, 2014

Of all the different types of hotels, I've stayed in Africa. The Sheraton in Addis truly brings you away. This hotel is well decorated and well maintained. Their staff are easy to communicate with. Everytime I'm traveling through and will have an over-night layover in Addis, I'd typically book a room here versus taking what the airline has to offer.... More 

Helpful?
2 Thank swtbublz
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your overall experience and hope to see you again very soon. Sincerely, Selamawit Alemu Director Of Revenue Management More 

Kolkata (Calcutta), India
Level Contributor
124 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
3 of 5 stars Reviewed June 12, 2014

Came back to Sheraton and Addis after a long gap of almost ten years. Although I could see lot of improvement in terms of infrastructure, new hotels, eateries, etc in and around Addis but to my dismay nothing changed at the hotel. Service was slow, food preparation especially fried chicken was inedible (it was so tough), air conditioning in room... More 

Helpful?
2 Thank reli01
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback in regards to your recent experience at the Sheraton Addis. We have noted your various comments and would like to apologize for any inconvenience you had experienced during your stay. We truly appreciate your comments and look forward to welcoming you back in the near future.... More 

Dubai
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed June 10, 2014

The hotel itself is wonderful- nice lobby lounge (buzzing with casual business meetings), pools, and nice bar tucked into the side of the hotel ("The Office", complete with a cool covers band one night i was there). The service is terrible though. The under-staffed reception take their time while the lines build, the concierge do their paperwork in front of... More 

Helpful?
2 Thank BryanDubai
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, Your comments are invaluable to us and it is through these types of constructive feedbacks we strive to continue improving our services.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.... More 

Key West, Florida
Level Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 9, 2014

We had an unbelievable experience in Ethiopia, and it was one of the highlights of our around the world trip. We upgraded to the executive lounge and enjoy the breakfast and the happy hour. The room was in full five star quality. The staff was outstanding. If I had a negative it would be only that there was not a... More 

Helpful?
1 Thank casakey
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest Thank you very much for your thoughtful review. We are glad to hear your mention of the details that truly make the Sheraton Addis exclusive. Thank you once again, for recommending us and we look forward to providing you with another unrivaled experience. Sincerely Yours Selamawit Alemu Director of Revenue Management More 

San Francisco, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 5, 2014

Beautiful hotel, lush gardens, nice pool, great live music at "the office" (terrace bar), one of Addis' best night clubs (the "Gaslight") on the premises, but: 1) rather expensive compared to other options (World Bank rate is USD 320 incl. all fees and taxes breakfast not included, compared to 270 for Radisson which includes breakfast); 2) food and service average... More 

Helpful?
2 Thank John F
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Selamawit Alemu Director Of Revenue Management More 

Bethesda, Maryland
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 31, 2014

I loved my stat in this hotel. Stayed twice during May 2014. All is excellent. Location, staff, amenities. Co siege and room service are example nary. Three points for consideration by management. 1. I love having breakfast outdoors facing the water fountains and beautiful gardens. This was impossible as the whole outdoor area for breakfast is allocated to smokers!!! I... More 

Helpful?
2 Thank Z M
selamawit A, Director Of Revenue Management at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with your valuable feedback in regards to your recent experience at the Sheraton Addis. Your comments are invaluable to us and it is through these types of constructive feedbacks we strive to continue improving our services. Thank you once again for sharing your experience. Sincerely, Selamawit Alemu... More 

Calgary, Canada
Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 25, 2014

Spent many nights here while working for the UN. Amazing rooms, extremely friendly staff and clean clean clean! The restaurants, bars are well stocked and fantastic food! The downstairs garden bar is a great place to relax at the end of the day. The pool is clean and refreshing on a hot day! Its a nice escape from reality once... More 

Helpful?
2 Thank D2135
selamawit A, Director Of Revenue Managemen at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Dear Guest Thank you very much for your thoughtful review. We are glad to hear your mention of the details that truly make the Sheraton Addis exclusive. Thank you once again, for recommending us and we look forward to providing you with another unrivaled experience. Sincerely Yours Selamawit Alemu Director of Revenue Management More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Stagioni Restaurant
Stagioni Restaurant
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Sheraton Addis, a Luxury Collection Hotel

Address: Taitu Street, Addis Ababa, Ethiopia
Location: Ethiopia > Addis Ababa
Price Range: $393 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Addis, a Luxury Collection Hotel 5*
Number of rooms: 294
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Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton
Hotel Style:
#2 Business Hotel in Addis Ababa
#3 Luxury Hotel in Addis Ababa
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