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Hotel Intercontinental-Addis

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Hotel Intercontinental-Addis
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203 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Staines, United Kingdom
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed yesterday NEW

We chose the Intercontinental because we have stopped in numerous before and consider them an excellent choice. However, this one has to be the worst for many reasons. It did have some positives - the staff were mainly polite and the main part of our room was clean and reasonably decorated. However, the bathroom was in a state of disrepair... More 

Helpful?
Thank StantonJR
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

I am an InterCont worldwide customer. I hold the card. I stayed in InterCont Kenya continuously during repeated visits for over 8 years . So I was misled but anyhow I made it by Taxi ( promised shuttle did not come though it will be taking me back to airport). In style , building, furniture , cleanliness, courtesy , friendliness... More 

Helpful?
Thank Nubian H
Bengaluru (Bangalore), India
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel is situated near Government offices areas and near palace. I stayed for 3 days. staff is cooperative and courteous, room are spacious and bed mattress is smooth. Complementary breakfast served has mix of local and continental options.

Helpful?
Thank sandeepgarg45
Durham, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

working there is difficult as the internet is often off, the electricity is off in Addis every day for 10 minutes , this is difficult but not as difficult as the internet not working. The food is good in the bar, the curry was excellent.

Helpful?
Thank PaulG5555
Zebene_Kurbachew, Director of Sales at Hotel Intercontinental-Addis, responded to this review

We are glad you enjoyed your stay aside from the internet problem experienced But Mean while the Connection was all over in Addis so that we couldn’t Control it at a time but currently its Fixed and we hope you will come stay with us again soon to experience our Magnificent service ! More 

Cairo, Egypt
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

By far one of the worst hotels i have been to, beds are so small, internet is almost not there very slow and available only in the lobby. Furniture is not well maintained. The hotel is badly lit and no sound proof rooms. You literally can hear everything happening in the lobby in your room if you were in the... More 

Helpful?
Thank mabdelkader
Zebene_Kurbachew, Director of Sales at Hotel Intercontinental-Addis, responded to this review

Thank you for taking the time to let us know about your experience here at the Intercontinental Addis . We are truly sorry that your stay was not what you had expected and that it was not pleasant. we have addressed our staff about this issue, we hope that if you are ever in town again you give us another... More 

Travelers are raving about these Addis Ababa hotels

New Delhi, India
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 11, 2016

You don't get a feeling of good hotel the moment you enter. The reception is just a chair and a table. The lobby is just to tacky and trying too hard with blings. The room is not so great and looks like a budget hotel. The bathroom is very small and you may feel claustrophobic. One good thing are the... More 

Helpful?
Thank Ravi R
Zebene_Kurbachew, Director of Sales at Hotel Intercontinental-Addis, responded to this review

Dear Valued Guest, Thank you for sharing your comments with us, as it is the best way to get better at what we do. We are sincerely sorry to hear that you did not fully enjoy your stay with us. I can assure that this is not the Intercontinental Addis quality we are known for and we have made a... More 

Harare, Zimbabwe
Level Contributor
70 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 26, 2016

the service in this hotel is second to none....the food is also really great...the rooms are newly furbished and well maintained...i have stayed in four other hotels but the service and friendliness of the staff and their attention to detail is just phenomenal

Helpful?
1 Thank RamsaySh
Zebene_Kurbachew, Director of Sales at Hotel Intercontinental-Addis, responded to this review

Dear Guest, We’re glad to hear that your experience you had at IntercontinentalAddis exceeded your expectation. Thank you for staying with us and for sharing your experience. We hope to have you come back very soon. Zebene.K Sales and Marketing Manager More 

Cape Town, South Africa
Level Contributor
74 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed April 28, 2016

Was again looking for a "good" overall rating... In the African context this is probably better than "average", but "very good" is just a bridge too far. General comfort, cleanliness and facilities are adequate, but there are lots of signs of wear and tear. Room had a funky smell when I checked in that fortunately dissipated later on (probably a... More 

Helpful?
1 Thank TsamayaSentle
Zebene_Kurbachew, Director of Sales at Hotel Intercontinental-Addis, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding to some facilities . Your satisfaction is important to us and we will be using the feedback you provided to make... More 

Addis Ababa, Ethiopia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 25, 2016

I landed at Bole Airport at 2 am. Hotel was to pick me up but there was no one in sight. 1st abandonment. Eventually got to the hotel at 3:20 am. After a very short sleep, went down to the restaurant for breakfast but there was no one to offer any tea or coffee. 2nd abandonment. I tried eating some... More 

Helpful?
2 Thank OutnAbout16
Nairobi, Kenya
Level Contributor
2,445 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 915 helpful votes
4 of 5 stars Reviewed April 24, 2016

Recently visited Addis Ababa and was at the Hotel Intercontinental. Nice coffee experience at the reception, lovely gardens and great swimming pool. The hotel does need some refreshing though. The rooms require updating.

Helpful?
Thank Ibadanboy
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Concierge

Additional Information about Hotel Intercontinental-Addis

Address: Kassanchiz | Kirkos district, Kazanchis area, Addis Ababa 80400, Ethiopia
Location: Ethiopia > Addis Ababa
Price Range: $152 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Intercontinental-Addis 4*
Number of rooms: 152
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Hotel Style:
#21 Luxury Hotel in Addis Ababa
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