I had a pleasant stay at this hotel. The most attractive aspect of this hotel is location and cleanliness. Pros: Just 5 minutes from Bole international airport and the shuttle service was on time. Close to main Bole road and variety for f cafe and restaurants near by. Clean room. Front desk stuff are very helpful. Especially, Yodit from the overnight and day stuff front desk agent. Yodit was very professional and takes pride in her Job. I would like the management know that Yodit deserves a promotion. Con; Disappointing food and room service stuff. They are always out of ice. For an intentional hotel, ships have at the very least have an ice machine. I understand water is in shortage in Addis but have a back up plan for when a room service is requested. Good at the hotel needs improvement. The continental breakfast not too bad for the money you pay and is available till 10 am. That was a plus. Gym is okay but functional. Overall, I give this hotel 10 for location 10 for cleanliness 7 for room servic 6 for hotel restaurant and food service…
Mrs Tsega Mebrahtu as well as the whole Guest Services team, have been indispensable and decisive for my stay to be wonderful at the Bole Ambassador Hotel and its restaurant by proving a great talent and creativity every time. Her friendship, her generosity, kindness as well as empathy and professionality are priceless and remain the key reason why I will book my next stages at Ambassador Hotel in the future for sure. Mrs Mebrahtu generous, mature and friendly attitude have been present all the time as well as her disposal to work efficiently to make my stage wonderful and comfortable. The tomato soup and grilled chicken with honey, the best of the best.
The hotels is very go i came Sudan the serves is very nicel spicaly bell boy kibru Shirtawi he help me i canot speak English thank you I will come visit again thank you all security and all people is firandly i am happy to all things loved ethiopia
overall I am very happy about your service. Front office staffs, house keeping and security services are amazing and very impressive. And I don't think that the restaurant staff reached the same level of performance.and the bell boy mr kibru really helped me
Good hotel and services I enjoyed the receptionist Selam, Yodit and Sisay am greatfull to be there and I will be back and am sure I will stay more than one month 2022 August thank you so much for the service
I was stayed 8 days, there service was excellent, all the stuff was helpful. It's in the middle of Addis ababa close to the airport, food was excellent. The houe keeping was helpful. I felt like I was at my house.
Don't stay at this hotel if you are travelling to Ethiopia during quarantine periods. You will literally starve even if you have paid full board. Avoid it at all cost. The rooms are clean. Don't select this hotel for quarantine.
The room, food (they have a very special taste) and WiFi are very good. But the price is not fair for rooms and the refreshment time snacks are similar for everyday and not much tasty. And also the crews in the hotel are not that much excellent when they serve the customer.
I had some work in Addis and my gracious host put me up at this hotel. When I checked in in the morning as I had to freshen up before going to the office, it was into a not clean room. There was nothing for use in the bathroom which I reported at the reception on my way out including request to clean the room. I had noted that the bathroom glass door handle was broken, the carpet stained and sticky which I pointed out to them. I then went on my way to start my week in Addis When i came back to the room there had been a semblance of an attempt to clean it but still wanting. I tried to ring the reception but there was no number written anywhere so started guessing till I called 200 until someone picked up and told me to ring a different number for reception which did not go through at all. I left it alone and went to sleep. Day 2: When I came back from my day, I spoke to the reception again and they sent up a supervisor or something to find out what my issue was. There was no tissue and shower gel so they brought me some. The staff was really friendly and they changed the sheets and pillow cases; see I was quite paranoid about it’s cleanliness seeing as I had checked into a not clean room the previous day. They wanted to clean the carpet while I was in the room I asked them to come the next day when I had left for my day. Day 3 and 4: Long story short, I just couldn’t wait to leave the place. They definitely need to do something about this place for sure!…
I had a bad experience with this hotel and especially not professional staff. I was staying there for two nights and because may flight was afternoon , I ask reception if I can stay a few hours longer. Aswer was yes and a I was happy to be in friendly hotel. To my suprice, when I returned the key,, clerk behind the desk informed me , that I have to pay additional $40 for late check out. Why I was not informed about additional charge from the beginning?. After numerus talks with so called managers they charged me anyway Cash receipt # 42383