Visiting Addis and Booking Harmony was definitely my best choice. The hôtel itself is an oasis in a busy center area of Addis. asked for an upgrade and had a superior single Room ..Room was clean and bed confy. Breakfast was the best so far in that area. Steam .sauna and pool were just above my expectations an A+++ . Staff were all professional and helpfull. Will def reccomend.
I was very surprised when the shuttle arrived at the hotel. The ambience immediately exceeded the expected I had in mind. The rooms were very clean and very spacious. I arrived almost at midnight and the bar was still open. That was a life saver since I was quite hungry at the time. The location of the hotel is great. Right in the centre of town, making it easy to access shops and other places of interest. The grounds had about 5 ATMs in case the visa machines don't work at the hotel bar and reception like was the case when I arrived
Terrible experience. When I arrived at almost midnight they had no electric keycards, so they have me a manual key, fine i thought only to get to the room and realise that without the card I couldn't get electricity. It took over 30 and 4 attempts to actually get a key card. They were trying to use business cards and cardboard and I had to explain that if it wasn't magnetic it would not work! The duty manager said that guests didn't return the cards and that the hotel management deducted the cost from staff salary. If truly utterly deplorable and surely illegal. I finally get to turn the lights on to see loose wiring hanging out of the wall and a balcony door that wouldn't lock. Bed was not very comfortable. Breakfast was decent and the one redeeming feature! But seriously book somewhere else. I checked out the next morning and arranged for a different hotel.…
STAFF-The staff could not have been more helpful and friendly and were a joy to work with LOCATION-The location is excellent literally 10 minutes from the airport, within walking distance of many of the main sites and only at 10 minute taxi ride from the very centre FOOD-The choice of food at breakfast was more than adequate and even for my wife and I who are vegetarian we had plenty to choose from BEDROOM- Large, bright, clean and airy WIFI-Good quality Internet connection throughout the bedroom and public areas of the hotel
Fantastic hotel. One of the best pools anywhere. Great gym. My second time staying here. Very local feeling but international standards. Extremely helpful staff. I was robbed in and hotel was very helpful in supporting me. Business centre had 4 workstations and always 1 or 2 staff to help. When my room had issue (ie TV) maintenance was dispatched right away and management quickly followed up to make sure it was fixed. Room was very large and comfortable. Convenient to airport but also walking distance to local cafes, restaurants and cultural venues. Hotel hosts wedding and cultural parties so if you're lucky you will experience local culture right from hotel.
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