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Sheraton Djibouti Hotel

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Sheraton Djibouti Hotel
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169 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Kuwait City
2 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

It's ok but nothing special.Consider its "horn of Africa" where poverty & harsh conditions add up 2?their misery. "Safe country though.Hotel was so & so.Our expectations were higher than what we got.Dont miss lake Asal.Most visitors go 4 business,otherwise not worth it.

Helpful?
Thank Zeddy66
Boston, Massachusetts
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

With limited choices in Djibouti, the Sheraton is by far, the worse hotel I have ever stayed in. The facilities were poorly maintained, the lobby very dark, dated and very uninviting. The staff would go out of their way to be unfriendly and unaccommodating. Basic necessities were tough to come by. No irons in the rooms. I asked the front... More 

Helpful?
Thank 820Junior

Travelers are raving about these Djibouti hotels

Louisville, Kentucky
Level Contributor
183 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Let me start by saying that this is a Sheraton Franchise ran by Constellation Hotels and Resorts... So when I got home I looked this information up, and see that according to them this is a beautiful 4 star resort staffed with friendly staff and everything that you would need. That is just simply not true. So to be bluntly... More 

Helpful?
Thank sdf1kks
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Allow me firstly to apologize for the inconveniences that occurred in the hotel during your recent stay with us. We highly appreciate feedback from our guests, as we believe this is the basis of continuous improvement of our product. I can confirm to you that the hotel is about to break ground on its renovation plans, which... More 

London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 17, 2016 via mobile

Located on the coast with restricted access for security this hotel is somewhat dated but the room was comfortable and clean and the aircon worked well, critical in this country. Most staff were extremely helpful and other reviews criticising politeness may not reflect the local customs although on check out my experience was of laziness. The hotel needs refurbishment however... More 

Helpful?
Thank Nigel B
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. At Sheraton Djibouti we strive to provide superior levels of service to our guests, we... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 10, 2016 via mobile

Spent two weeks in Djibouti and unfortunately I had no other choice but to stay in this poorly run hotel. The problems began with registering for the room. I had asked for a non-smoking room, however I was given a smoking room when I complained about it, I was told there are no other rooms available. The smoke is so... More 

Helpful?
Thank SMGVAL
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Client, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. At Sheraton Djibouti we strive to provide superior levels of service to our guests,... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 10, 2016 via mobile

Look the maintenance is not great but they have good food and a decent bar in a country with no bars. Also very friendly and laid back staff. Great Cuban in house band. Won't need to do much to make this place really nice . I would recommend this place as choice is limited

Helpful?
Thank Rohit N
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! Thank you for choosing to stay with us on your recent visit and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel. We look forward to welcoming you back soon on your next visit. Best Regards More 

Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 8, 2016 via mobile

The hotel operates under the name of Sheraton, but has unfortunately no standards in accordance with the chain. It# location is good, you may swim, but never expect a decent room standards. My worst experience ever...

Helpful?
Thank Serdar O
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. At Sheraton Djibouti we strive to provide superior levels of service to our guests, we... More 

Kansas City, Missouri
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 21, 2016 via mobile

Djibouti is relatively small city and location of hotel is quite central. The best feature is the amount of security surrounding the hotel and inside. The hotel furniture is quite old and one will find some mulfunctioning in the room. The showers are problematic and water flow/hot water can be of inconvenience. Internet is so and so. I asked for... More 

Helpful?
1 Thank kiparamuzungu
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! Thank you for choosing to stay with us on your recent visit and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel. We look forward to welcoming you back soon on your next visit. Best Regards More 

Mumbai (Bombay), India
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 20, 2016 via mobile

Had asked for a non smoking room, but was given one that had been smoked in. The water in the bathroom was barely lukewarm and when I complained about this at the front desk, the young lady there informed me that they had no hot water in the entire hotel! This was true, as I checked with colleagues staying there.... More 

Helpful?
2 Thank DaraiusD
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly.. At Sheraton Djibouti we strive to provide superior levels of service to our guests, we... More 

Rome, Italy
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 20, 2016

Choices in Djibouti are limited, so under those circumstances the Sheraton might be still among the highights in Djibouti but if you measure the hotel with Sheraton Hotels in other places of the world you will be extremely disappointed. It was my second time in Sheraton Djibouti and I can not say that there was any improvement over the last... More 

Helpful?
2 Thank Julia1402
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly.. At Sheraton Djibouti we strive to provide superior levels of service to our guests, we... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located at the crossroads of different cultures and nestled in the Horn of Africa, the Sheraton Djibouti Hotel offers travellers a warm welcome bringing East African hospitality and conviviality into an art form. The hotel enjoys a magnificent view overlooking the Red Sea and is situated at 1km from the city centre, 3 km from the merchant harbour and 6.5 km from the international airport. Whether your stay is for business or leisure, our professional staff will do the utmost to make your event a success and your stay a pleasant one. ... more   less 

Additional Information about Sheraton Djibouti Hotel

Address: BP 1924, Plateau de Serpent, Djibouti, Djibouti
Location: Djibouti > Djibouti
Price Range: $202 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Djibouti Hotel 4*
Number of rooms: 175
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Also Known As:
Sheraton Djibouti Hotel
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