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Hilton Yaounde

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Hilton Yaounde
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501 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Douala, Cameroon
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I've been in this hotel many times. Most of the time I've been satisfied by the services delivered by hotel staff. I would recommend it, if you have enough means to pay the services. Because costs are relatively high for people not having money. Meanwhile the services quality deserves it.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Aimar B
Atlanta, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Appreciated the security. Breakfast was great - lots of variety and fresh. Staff helpful and attentive. Enjoyed the Cascade bar. Checking in and out was no problem. They were very accommodating even though we had to take their shuttle (which we paid for) to the airport at 2:30 am. Rooms showing wear and in need of an update.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Thomas J
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Dear Thomas J, Thank you for taking a moment to share your experience with us. We are pleased to hear that you were generally satisfied by our services. Thank you for your appreciations about our hotel, the security measures, the staff and services. We would like to let you know that the refurbishment of the hotel is undergoing. We hope... More 

Fayetteville, North Carolina
2 reviews
5 of 5 stars Reviewed 5 weeks ago

If you have business in Yaounde Cameroon the Hilton is the place to stay. Lives up to the Hilton name. The internet can be slow at times but that is to be expected in locations like this. Rooms are great and the staff is first rate.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jen T
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Dear Jen T, Thank you for taking a moment to share your experience with us. We are pleased to hear that you were totally satisfied by our services. Thank you for your appreciations. We hope you will consider staying in our hotel, and it would always be a pleasure to welcome you. Yours Sincerely, Jean François NOGUE General Manager More 

Yaounde, Cameroon
1 review
4 of 5 stars Reviewed June 20, 2016

- Almost thrown out at late night check-in on 13 June due to poor communication between reservation and check-in staff. - out-of-hours staff need some discretionanry powers, or else perceived as lacking empathy, due to annoying recitation of policy line. - Trust and empathise with your client or someone else will !

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Nkohkwo A
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Dear Mr. Nkohkwo A Thank you for taking a moment to share your experience with us. We are pleased to hear that you were generally satisfied by our services. We are sorry for the problem you faced at your arrival in the hotel. Please accept our sincere apologies for the unpleasantness. We understand that we did not fulfill the promise... More 

Ghent, Belgium
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 19, 2016

For good location and great service this hotel is the ideal place. Nice swimming pool including restauration around pool. Food pricing not exaggerated and large choice. Restaurant inside very cosy with great service. Evening buffet has great choices.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert F
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Dear Robert F, hank you for taking a moment to share your experience with us. We are pleased to hear that you were totally satisfied by our services. Thank you for the appreciation of our hotel. We hope you will consider staying in our hotel, and it would always be a pleasure to welcome you. Yours Sincerely, Jean François NOGUE... More 

Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Stayed from May 23-26 2016 Location was in city with tight security. Breakfast spread was wide range of international choices. Good gym for those who would need a work out over long journeys. Wi fi speed sufficient for emails but no for video connection. Room service was well kept.

Helpful?
Thank Alan W
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Dear Alan W, Thank you for taking a moment to share your experience with us. We are pleased to hear that you were totally satisfied by our services. Thank you for your appreciations concerning our services. We hope you will consider staying in our hotel, and it would always be a pleasure to welcome you. Yours Sincerely, Jean François NOGUE... More 

Dakar, Senegal
1 review
4 of 5 stars Reviewed June 15, 2016

The hotel is good and the staff try their best but the food is very expensive compared to what other places are offering in Yaounde. I still dont understand why there is a two tier internet billing system when the connection is exactly the same.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Isaac M
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Isaac M Thank you for taking a moment to share your experience with us. We are pleased to hear that you were totally satisfied by our services. Thank you for the appreciation of our hotel. We hope you will consider staying in our hotel, and it would always be a pleasure to welcome you. Yours Sincerely, Jean François NOGUE General... More 

Dubai, United Arab Emirates
Level Contributor
10 reviews
5 hotel reviews
3 of 5 stars Reviewed June 13, 2016 via mobile

I stayed here on my first trip to Cameroon because it was organized by somebody else, and although it is probably the best hotel in Youande it is way more expensive than it is worth. It does carry many of the Hilton worldwide brand values and services but it is very expensive for everything. Security is good (relatively), and the... More 

Helpful?
Thank Geoffmoore1964
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Dear Geoffmoore1964, Thank you for taking a moment to share your experience with us. We are pleased to hear that you were generally satisfied by our services. Thank you for your kind words about our services. Please rest assured that we will not spare any efforts to please you. Should you consider staying in our hotel, and it would always... More 

Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 11, 2016

Dark and tired rooms, no hot water for showers for two days despite bringing it to the attention of the front desk. Then I returned to the room and found the staff had left the door open and still not addressed the water issue. Buffet lunch was adequate at best. There aren't many options in Yaounde, but this property is... More 

Helpful?
Thank TravelingFH
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Dear TravelingFH, Thank you for taking a moment to share your experience with us. We are sorry you were not satisfied by hotel, because rooms are poorly brightness and tired, and the lack of hot water. Please accept our sincere apologies for the unpleasantness. We would like to let you know that the refurbishment of the hotel is ongoing. The... More 

Aberdeen, United Kingdom
Level Contributor
96 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed June 8, 2016

The hotel was fine for a one night stay. After going through two security checks (with some miserable security staff at the hotel front door), check in did take a long time when they couldn't find my HHonors number and needed it before I could get free wifi - in my opinion, all hotels should offer free wifi to guests... More 

Helpful?
Thank Stewart C
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Dear Stewart C Thank you for taking a moment to share your experience with us. We are pleased to hear that you were generally satisfied by our services. thank you for your kind words about our services. We are sorry for the problems you encountered at your arrival concerning the security system, your HHonors number, the slowness of the service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Located in the heart of the city's central business district, Hilton Yaounde hotel is the only international hotel in Yaounde, is walking distance to government offices, local corporations and is only 30 minutes from Nsimalen International Airport by the hotel's complimentary shuttle service. The hotel features 248 rooms and suites, 16 flexible meeting and banqueting room, a well equiped Business Centre, 5 restaurants and Bars, a Fitness club with an outdoor pool, an indoor Mall with 14 shops, and is ideally situated to explore local activities and tourist attractions including the National Craft Market and National Museum. ... more   less 

Additional Information about Hilton Yaounde

Address: Boulevard du 20 Mai, Yaounde, Cameroon
Location: Cameroon > Centre Region > Yaounde
Price Range: $250 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Yaounde 5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Hilton Yaounde Hotel Yaounde
Yaounde Hilton
Hilton International Yaounde
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