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Hilton Yaounde

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Hilton Yaounde
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509 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Naples, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel is the only good hotel in town and with that comes high food, drink and room prices. They even stop you at the front entrance if you are bringing in outside food and drink. Why, because they want you to exhaust your savings!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Frank G
1 review
1 of 5 stars Reviewed 2 weeks ago

Security treated me like a criminal searching me upon entry during the entire stay looking for food or drink to make sure I didnt bring it in. Didnt care that I accidently brought in bullets from work, yet alarms went off when I had forgotten a sandwich left in my backpack.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeremy S
Sterling, Virginia, USA
Level Contributor
85 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here at least once a year, usually during my summer vacation in Cameroon. I can say that the hotel is making good improvements to the facility and I always enjoy my interactions with the staff. They are very nice and helpful people. The Executive Lounge at this hotel is one of the best you will find at a... More 

Helpful?
Thank ahanoubon
honore-guiondogno, Guest Relation Officer at Hilton Yaounde, responded to this review

Dear Ahanoubon, It is always glad to read these kind of comments. Thank you very much for your kind words about the hotel, the staff and the service. We have shared them with the team and can tell they were very enthusiastic. We will continue to work hard to make you feel like at your home during your next stays.... More 

Douala
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I checked in tonight and what a disappointment. To think it's not the first time I come here, but tonight is particularly catastrophic. First it took 2 hours to check in an "executive " room which had nothing executive but it's price. The room was so small, it could only fit a queen bed when I had specifically asked for... More 

Helpful?
Thank Annobon1
honore-guiondogno, Guest Relation officer at Hilton Yaounde, responded to this review

Dear Annobon1, Thank you for taking a moment to share your experience. We are sorry you were not satisfied by some of our services particularly the room and the panoramic floor. Please accept our sincere apologies for all problems you encountered during your stay. We understand that we did not fulfill the promise of our brand : every customer should... More 

Wum, Cameroon
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Feels like home overall. Staff are professional and helpful, rooms are clean and comfortable and restaurant menus are international though more Cameroonian dishes would add to the home experience expected.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank sammyb996
honore-guiondogno, Guest Relation Officer at Hilton Yaounde, responded to this review

Dear Sammyb996 Thank you for choosing the Yaounde Hilton Hotel during your last trip in Cameroon. We are happy that you have shared your exprience with other travellers. Thank you for your kind words about our property and staff. Looking forward to welcome you back. Best regards, Jean-François NOGUE General Manager More 

Douala, Cameroon
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice and happy stay at Hilton. Good for everyone to experience this fantastic place. I will like to invite everyone making a trip to Yaounde to stay the and have the great satisfaction for a good price you will find no where else.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 233gilbertc
honore-guiondogno, Guest Relation Officer at Hilton Yaounde, responded to this review

Dear 233gilbertc It is always glad to read these kind of comments. Thank you very much for your kind words about the hotel, the staff and the service. We have shared them with the team and can tell they were very enthusiastic. We will continue to work hard to make you feel like at your home during your next stays.... More 

Douala, Cameroon
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

I've been in this hotel many times. Most of the time I've been satisfied by the services delivered by hotel staff. I would recommend it, if you have enough means to pay the services. Because costs are relatively high for people not having money. Meanwhile the services quality deserves it.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Aimar B
honore-guiondogno, Guest Relation Officer at Hilton Yaounde, responded to this review

Dear Aimar B It is always glad to read these kind of comments. Thank you very much for your kind words about the hotel, the staff and the service. We have shared them with the team and can tell they were very enthusiastic. We will continue to work hard to make you feel like at your home during your next... More 

Atlanta, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 8, 2016

Appreciated the security. Breakfast was great - lots of variety and fresh. Staff helpful and attentive. Enjoyed the Cascade bar. Checking in and out was no problem. They were very accommodating even though we had to take their shuttle (which we paid for) to the airport at 2:30 am. Rooms showing wear and in need of an update.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Thomas J
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Dear Thomas J, Thank you for taking a moment to share your experience with us. We are pleased to hear that you were generally satisfied by our services. Thank you for your appreciations about our hotel, the security measures, the staff and services. We would like to let you know that the refurbishment of the hotel is undergoing. We hope... More 

Fayetteville, North Carolina
2 reviews
5 of 5 stars Reviewed June 25, 2016

If you have business in Yaounde Cameroon the Hilton is the place to stay. Lives up to the Hilton name. The internet can be slow at times but that is to be expected in locations like this. Rooms are great and the staff is first rate.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jen T
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Dear Jen T, Thank you for taking a moment to share your experience with us. We are pleased to hear that you were totally satisfied by our services. Thank you for your appreciations. We hope you will consider staying in our hotel, and it would always be a pleasure to welcome you. Yours Sincerely, Jean François NOGUE General Manager More 

Yaounde, Cameroon
1 review
4 of 5 stars Reviewed June 20, 2016

- Almost thrown out at late night check-in on 13 June due to poor communication between reservation and check-in staff. - out-of-hours staff need some discretionanry powers, or else perceived as lacking empathy, due to annoying recitation of policy line. - Trust and empathise with your client or someone else will !

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Nkohkwo A
Samuelle B, Secretary of Direction at Hilton Yaounde, responded to this review

Dear Mr. Nkohkwo A Thank you for taking a moment to share your experience with us. We are pleased to hear that you were generally satisfied by our services. We are sorry for the problem you faced at your arrival in the hotel. Please accept our sincere apologies for the unpleasantness. We understand that we did not fulfill the promise... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Located in the heart of the city's central business district, Hilton Yaounde hotel is the only international hotel in Yaounde, is walking distance to government offices, local corporations and is only 30 minutes from Nsimalen International Airport by the hotel's complimentary shuttle service. The hotel features 248 rooms and suites, 16 flexible meeting and banqueting room, a well equiped Business Centre, 5 restaurants and Bars, a Fitness club with an outdoor pool, an indoor Mall with 14 shops, and is ideally situated to explore local activities and tourist attractions including the National Craft Market and National Museum. ... more   less 

Additional Information about Hilton Yaounde

Address: Boulevard du 20 Mai, Yaounde, Cameroon
Location: Cameroon > Centre Region > Yaounde
Price Range: $255 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Yaounde 5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Hilton Yaounde Hotel Yaounde
Yaounde Hilton
Hilton International Yaounde
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