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Sopatel Silmande Ouagadougou

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Sopatel Silmande Ouagadougou
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103 Reviews from our TripAdvisor Community

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Quebec City, Canada
Reviewed 3 weeks ago

As I am writing this, I am still unsure as to the rating I will give this hotel. On the plus side, the pool area is very nice, the room was clean and the shower was good. The free shuttle from the airport is also an absolute blessing. Make sure you inform them (email is fine) ahead of time of...

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Helpful?
Thank Elmarto
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review
Google Translation

Chere Madame, L’ensemble de l’équipe du Sopatel Silmande se joint à moi pour vous remercier de partager votre expérience suite...

Manassas, VA
Reviewed February 7, 2017

The rooms were very clean and well kept. The staff was very helpful and courteous, despite my inability to speak French. The pool area is beautiful, with plenty of chairs and shaded tables. They offer buffets for every meal and the food is very good, especially the desserts! Wifi is included and is very good, even out at the pool...

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Helpful?
Thank TravelerTP
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review
Google Translation

Madame, Monsieur, L’ensemble de l’équipe du Sopatel Silmande se joint à moi pour vous remercier de partager votre expérience suite...

Interlaken
Reviewed February 3, 2017

The Hotel is @ 20 minutes from the airport and is located on the outskirts of the city. I was only there for @ 4 hours, and saw no other guests, nor any hotel facilities. My room (and bathroom) were clean, quiet, comfortable, safe, and modern. I only dealt with one staff member, and he was efficient and spoke some...

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Helpful?
Thank Betsy G
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review
Google Translation

Monsieur , L’ensemble de l’équipe du Sopatel Silmande se joint à moi pour vous remercier de partager votre expérience suite...

Philly
Reviewed January 16, 2017 via mobile

Would have left a decent review if not for a few things... first, I must say the staff at the door and front desk were pleasant. However, after wanting a drink and being told that drinks were served in the outdoor patio, we went there only to be told they were not. It didn't matter that the bar maid was...

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Helpful?
Thank Goddess69
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review

Dear…. All the Sopatel Silmande team and I would like to thank you for sharing your experience further to your stay within our property. I took note of your comments with particular attention, especially regarding the restanrant waiter's laxity,Ambient music not appropriate,and the problem of over charging and ask you to accept my apologies for these inconveniences. We will like...

Johannesburg, South Africa
Reviewed December 2, 2016 via mobile

My stay in Sopatel hotel was pleasant. Hotel is clean, pool is wonderful and great gym Very ideal for business and Restuarant has simple but good menu. Room service is not available from 9 -1pm so if you feel for a snack you might have to be patient but overall good hotel.

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Helpful?
Thank yvesdjuma
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review

Dear Sir , All the Sopatel Silmande team and I would thank you for sharing your experience further to your stay within our property. I could note that the restauration,hotel clean,pool is wonderful and gret gym have met your expectations. Your observations are precious as it allows us to, constantly, improve the quality of our service in the sole aim...

London, United Kingdom
Reviewed November 14, 2016

Well located in a nice and quiet plot away from the noise. The rooms are clean and comfortable with good amenities in the bathroom (nice hot rain shower was a plus). Breakfast is served at the main lobby level restaurant. While there is a decent variety of the usual (croissants, pain au chocolate, bread, cakes, cereal and egg/pancake station) the...

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Helpful?
Thank Srini055
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review
Google Translation

Cher Monsieur, L’ensemble de l’équipe du Sopatel Silmande se joint à moi pour vous remercier de partager votre expérience suite...

Reviewed October 10, 2016

Its a very nice hotel with good rooms. The best food i have had. Friendly Staff. Clean rooms. Dis- Most speak only French. They dont offer water daily on rooms. only on Arrival. Overall. its a good hotel that i can recommend

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Helpful?
Thank John M
Evelyne S, Responsable relations clients at Sopatel Silmande Ouagadougou, responded to this review

Dear John M The staff is thanking you for sharing your comments on tripadvisor. We are glad that you enjoyed your stay with us. The staff has an average level of English and ongoing training is provided throughout the year, to enhance their abilities. You will see these improvements during your next stay in Sopatel Silmandé. kind regards

Reviewed October 1, 2016 via mobile

Clean and friendly hotel. Rooms were clean and beds comfortable. Good shower pressure. Outside needs a paint and new window tint. The pool area is pleasant and food ok. Croissants were fresh and typically French.

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Helpful?
Thank dirkm437
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review

Dear Sir All the Sopatel Silmande team and I would thank you for sharing your experience further to your stay within our property. I could note that the pool area is pleasant and food ok ,good shower pressure,croissants fresh tipicaly french and so on.. have met your expectations. Your observations are precious as it allows us to, constantly, improve the...

Mombasa, Kenya
Reviewed September 27, 2016

I stayed at the Sopatel Silmande during my recent business visit to Ouagadougou. Excellent amenities, Clean, spacious rooms, a lovely swimming and Jacuzzi and wonderful and efficient staff. The hotel gardens are well thought and offer a relaxing atmosphere and add a natural look to the environment. It is is a very peaceful place to stay and one gets a...

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Helpful?
Thank shirogatheru
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review

Dear Sir All the Sopatel Silmande team and I would thank you for sharing your experience further to your stay within our property. I could note that the excellent amenities,clean,spacious rooms,lovely swimming pool and jacuzzi,wondeful and efficient staff have met your expectations. Your observations are precious as it allows us to, constantly, improve the quality of our service in the...

Los Angeles, California
Reviewed September 27, 2016 via mobile

I stayed here 2 nights but really only one night since I arrived at 4am the day before. At 12pm I got a call to the phone in my room with a man saying my name but nothing else. At 2:45am I woke up to a man fiddling with a key to open my door, opening my door and walking...

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Helpful?
Thank Cassandra D
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review

Dear Madam; All the Sopatel Silmande team and I would like to thank you for sharing your experience further to your stay within our property. I took note of your comments with particular attention, and ask you to accept my apologies for these inconveniences. We shall ensure the close monitoring of the details linked to our service. Looking forward having...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Sopatel Silmandé Hotel is surrounded by a large fully planted private park overlooking the lake and the dam. As you drive in, lush gardens with blooming flowers, palm trees, waterfall and a cascade welcome all visitors. The 160 rooms and 10 suites have been entirely renovated in a modern corporate style with a touch of African style. Pass the sliding doors, the cool air of the lobby opens onto the Wango lobby bar and Samandin indoor restaurant serving a blend of Mediterranean French cuisine and African specialties. Outside, by the large swimming pool and Jacuzzi, the Beli restaurant and Bar serves BBqued and grilled fresh food and squeezed fruit juices. The 2 tennis court and enclosed children playground welcome sportsmen of all ages. Nearby there is a horse riding club and slightly further a golf club. Jogging is also possible around the dam. 4Km from the city centre and 5 from the airport (shuttle) the hotel is in an ideal place to start your city or business trip. The hotel offers 160 rooms , 10 suites, all spacious, modern with lot of facilities. A parking with more 50 parking spaces. Delicious meals in our buffet restaurant/Bar or Lounge, open for breakfast and dinner or a lunch or drink. Sound proofed rooms equipped with air conditioning, minibar, wifi and flat screen television. The hotel is situated in a trendy surrounding. ... more   less 

Additional Information about Sopatel Silmande Ouagadougou

Address: Route de Kaya - 01 BP 4733, Ouagadougou, Burkina Faso
Location: Burkina Faso > Centre Region > Ouagadougou
Price Range: $111 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sopatel Silmande Ouagadougou 4*
Number of rooms: 170
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Questions & Answers

Here's what travelers have asked, with answers from Sopatel Silmande Ouagadougou staff and other travelers.
3 questions
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Colorado
2 months ago

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Questions? Get answers from Sopatel Silmande Ouagadougou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms away from the service/maintenance doors on each floor and those away from the elevator are quieter”
 of 5 bubbles Srini055, Nov 14, 2016 | Read review
“Internet access varies by location. Rooms closer to elevator have more noise but better internet.”
 of 5 bubbles 185dellam, Mar 28, 2016 | Read review
“Wi-Fi seemed to be better near the ground floor.”
 of 5 bubbles Thomassenbart, Mar 27, 2016 | Read review
“Ask for room with a pool view.”
 of 5 bubbles JacquesM669, May 14, 2015 | Read review
“Ask for a room in the new floors.”
 of 5 bubbles David960, May 7, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question