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Sopatel Silmande Ouagadougou

Route de Kaya - 01 BP 4733, Ouagadougou, Burkina Faso
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Sopatel Silmande Ouagadougou
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72 Reviews from our TripAdvisor Community

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Bucharest, Romania
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Maybethe 4 stars ranking is a little bit overrated... The rooms are clean and big enough, internet is lousy-finally I used my mobile phone at hotspot, and 3G in Burkina is not very fast! Food is decent but expensive. Far away from the city center and airport. A lot of mosquitos arround the hotel.

Helpful?
Thank Marian G
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review

Dear Sir All the Sopatel Silmande team and I would like to thank you for sharing your experience further to your stay within our property. I took note of your comments with particular attention, especially regarding the mosquitos arround the hotel and ask you to accept my apologies for these inconveniences. We shall ensure the close monitoring of the details... More 

Paris, France
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 18, 2015

++ the pool and the restaurant next to it. Very relaxing ++ the staff is very friendly ++ security seems very good room and food are average for the price I paid -- working girls in the premises -- if you check out in the evening be prepared to be patient, very patient and if you get an old receptionist... More 

Helpful?
Thank ocramros
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review

Dear Sir ; All the Sopatel Silmande team and I would like to thank you for sharing your experience further to your stay within our property. I took note of your comments with particular attention, especially regarding the working gilrs in the premises and insatisfyed check out mention and ask you to accept my apologies for these inconveniences. We shall... More 

Sao Paulo, SP
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

I would say it's one hotel that I can give 4 stars, the hotel is quite far from you closest stores and airport, from the airport to the hotel will take you approximately 35 min to an hour depending on the traffic. Now what's worth is their steaks or I would say their gourmet dishes, observing the heat in that... More 

Helpful?
Thank Penalte M
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review
Google Translation

Monsieur ; Madame ; L’ensemble de l’équipe du Sopatel Silmande se joint à moi pour vous remercier de partager votre... More 

Geneva, Switzerland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 10, 2015

I have been in this Hotel several times for Business trip. Last time, I got robbed 300 Euros in my Hotel room - the safe didn't work and when I notified it at the Lobby, the same evening somebody entered in my room (while I was out for dinner) and stole 300 Euros (that were hidden in my suitcase). It... More 

Helpful?
Thank nunc23
Rose B, GOLDEN TULIP FRANCHISE MANAGER at Sopatel Silmande Ouagadougou, responded to this review

Rose BAKRI, Golden Tulip Chain Dear Madame, I regret your experience, Please be advised that the Hotel is no long in the Network of GOLDEN TULIP though they are still using the Brand's Name. Evelyne S, Responsable relations publiques at Golden Tulip Le Silmande Ouagadougou, responded to this review, Dec 12, 2015 Dear Madam All the Sopatel Silmande team and... More 

Travelers are raving about these Ouagadougou hotels

Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 4, 2015 via mobile

It is very good hotel ouaga Clean rooms Clean swimming pool Good Lunch But The Breakfast is not very good. You'll could not find a Lot of things to eat. Bar is not big and there is a Lot working call girl.

Helpful?
Thank Bogac A
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review

Dear Mister Bogac A We thank you for choosing the Sopatel Silmande for your stay in Ouagadougou We noticed with interest that some facilities and services did not meet your expectations and we are sorry for that We will work on these points and get them fixed Hoping to welcome you again in Sopatel Silmande hotel Ouagadougou for your next... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 27, 2015 via mobile

It was always a pleasure to return to the hotel after a hard days work in Ougadougou. I had to visit Ouaga for a short business trip and unfortunately I did did not speak a word of French. Luckily for me there was a receptionist who spoke pretty decent english when I arrived. She was very helpful with the check-in... More 

Helpful?
Thank aayamgha
Evelyne S, Responsable relations publiques at Sopatel Silmande Ouagadougou, responded to this review

Dear Madam Aayamgha, We thank you for choosing the Sopatel Silmande for your stay in Ouagadougou, We noticed with pleasure that our facilities and quality of service met your expectations We are committed to provide our valuable guests with the best services The whole team is looking forward for welcoming you in Sopatel Silmande Hotel, for your next stay in... More 

Fredericton, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 28, 2015 via mobile

I went to this place with my family on a sunday! The brunch was good with a variety of meals served. If your looking for good seafood platters you will definitly be happy there. Plus the cost is good for a family lunch.

Helpful?
Thank SarahKYM226
Daniel Z, Revenue Manager at Sopatel Silmande Ouagadougou, responded to this review

Dear sir, Thanks for your interest and confidence to Golden Tulip Le Silmande. Thank you for the appreciation and the recommendation of our Sunday brunch. It will be a real pleasure to receive you again in our establishment. More 

Luxembourg City, Luxembourg
Level Contributor
131 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
2 of 5 stars Reviewed June 22, 2015 via mobile

Beds are comfortable enough and the breakfast is ok. Service is ok too. It's cheap I guess but that does not excuse the dirt, carpets were never cleaned, the bathroom was in a bad state of disrepair, the Internet is super slow and there are only news channels in English. Worth spending more money to stay somewhere better.

Helpful?
Thank brunsky
Daniel Z, Revenue Manager at Sopatel Silmande Ouagadougou, responded to this review

Dear Brunsky Thank you for sharing your comments about your recent stay in our hotel. I regret to read that your experience did not meet with your expectations and please allow me to apologize for any inconvenience you experienced. But all our rooms are cleaned daily, could you please send us the room number where you stayed and the date.... More 

Washington DC
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 30, 2015

A four star hotel: * One star for the broken AC on a 40 degree Celsius day (105 degrees fahrenheit) * One star for the telephone that didn't work * One star for the leaking ceiling that flooded my bathroom and spilled over to the room carpet, the peeling sunscreen on the windows, the decrepit elevators, the non-existent wifi *... More 

Helpful?
2 Thank Zouave2k
Daniel Z, revenue manager at Sopatel Silmande Ouagadougou, responded to this review

Dear Zouave2K, Thank you for sharing your comments about your recent stay in our hotel. I regret to read that your experience did not meet with your expectations and please allow me to apologize for any inconvenience you experienced. Please rest assured that each point you've raised has been discussed in detail with management team and we are committed to... More 

Nairobi, Nairobi, Kenya
2 reviews
3 of 5 stars Reviewed May 14, 2015

Rooms of a good standard. Aircon works well. Good shower and I always had hot water. Restaurant serves an excellent lamb curry. Nice big pool. One negative is that the TV in the room has no English channel except for CNN and BBC - rest all in French. Free wifi - speed = fair.

Helpful?
Thank Jacques M
Daniel Z, Revenue Manager at Sopatel Silmande Ouagadougou, responded to this review

Dear Jacques M. Thank you for sharing your comments about your recent stay in our hotel. We are very grateful for your remarks, they encourage us to continue our efforts so that the services we provide you meet your expectations. We hope to have the opportunity to welcome you again soon. More 

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