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Masa Square Hotel

Traveler (186)
Room & Suite (78)
Pool & Beach (19)
Certificate of Excellence

About

#3 of 21 hotels in Gaborone
Location
Cleanliness
Service
Value
Certificate of Excellence
Masa Square Hotel is a business first luxury hotel in the centre of Gaborone's business district. We strive to make doing business in Africa easier by offering the best Gaborone has to offer in terms of service, FREE WIFI, free airport transfers and a genuine desire to look after our guests.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room amenities
Air conditioning
Refrigerator in room
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
520Reviews
9Q+A
100Room tips
Traveler rating
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  • 24
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Popular mentions
+1
We arranged an airport transfer through the hotel which was convenient and comfortable. All staff at this hotel aim to please and we were extremely impressed with the service and attention we received. The rooms are comfortable, modern and well appointed. Comfortable beds and
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Hotel very nice ,room service is very efficient.Staff very respectful and friendly.location is superb with a host of restaurants and bars a walk away.Very private ,elevator takes you from the basement parking to your floor,no need to walk through reception all the time.Gym
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Review collected in partnership with this hotel
Response from Masa Square H, Guest Relations Manager at Masa Square Hotel
Responded Apr 25, 2019
Good day Thank you for your review and comments,we are thrilled that you enjoyed and look forward to welcoming you back in the future. Your comments have been shared with the team. Kind regards Lebo Molosiwa
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It was not up to standard, sometimes my fridge was not filled with bottled water. Also the air conditioner was not working properly it took thirty minutes for maintenance technician to come and attend to it.
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Review collected in partnership with this hotel
Response from Masa Square H, Guest Relations Manager at Masa Square Hotel
Responded Apr 16, 2019
Good morning Thank you for your review and comments. Our sincerest apologies with all the inconvenience you encountered during your stay. Please note that the team have been addressed and when you return, you will see a marked improvement. Kind regards Lebo Molosiwa
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Good and central location, it was my second time staying here in a couple of years. This time, I was let down by the room equipment which had to be repaired during a hot afternoon, also the staff were not responsive as one expects during breakfast and check out..
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Review collected in partnership with this hotel
The Masa Square is an excellent facility with extremely courteous and professional staff. The food selection is excellent and rooms are good. I will definitely stay here again when in Botswana. The only challenge we had was the staff forgot to book our airport transfer, but they
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Response from Masa Square H, General Manager at Masa Square Hotel
Responded Apr 1, 2019
Robert K Thank you for your review and comments, we are thrilled you enjoyed and look forward to welcoming you back in the future. Kind regards Hayden C Bowl General Manager
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Previous
PRICE RANGE
$96 - $197 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Lansmore Masa Square
LOCATION
BotswanaSouth-East DistrictGaborone
NUMBER OF ROOMS
152
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