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Cresta Lodge Gaborone

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Cresta Lodge Gaborone
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56 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Kasane
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is one of the oldest standing hotels in town but very well maintained. The ambiance in the hotel lobby and restaurant is up to modern standards. The rooms were very comfortable, ours had a sleeper couch so my wife and I could crash in with our little ones. Room service took a bit longer than anticipated and the food,... More 

Helpful?
Thank kkautlwetse
Western Cape, South Africa
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Cresta Lodge, great service from friendly and professional staff. Staff had noo issues assisting with pressing of shirt at 1930 on a Sunday evening. The hotel is clean and the gardens is in top condition. Rooms are well maintained.

Helpful?
Thank JAL047
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear JAL047 Thank you for staying at Cresta Lodge Gaborone. We are delighted that you enjoyed your stay with us. We look forward to seeing you again. Kind regards Mr. B. Dass | GM, Cresta Lodge Gaborone. More 

Pretoria
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 15, 2016

I experienced excellent service at this hotel. From security at the gate, porters, reception through to the manager, all friendly and helpful. Close to town and main roads. Pool and gym a plus. Terrace cafe -delicious coffee!

Helpful?
Thank Dorothy M
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Dorothy M. Greetings from Cresta Lodge Gaborone. We were honoured to have you as our guest. We look forward to welcoming you back to Gaborone and especially to Cresta Lodge. Kind regards Mr. B. Dass | GM, Cresta Lodge More 

Perth, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 15, 2016

Good sized rooms with good bedding and excellent air conditioning. The bathroom is nice but needs a good clean, perhaps an update to remove the old grout. The pool is good and clean to swim in. We didn't eat at the hotel as there is plenty of restaurants around. Easy access for a car and good safe car parking available.

Helpful?
Thank jodes2902
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Jodes2902 Thank you for staying with us. We are in the process of updating our bathrooms and trust that you will see a marked difference during future visits. We look forward to welcoming you back. Kind regards B. Dass | GM, Cresta Lodge Gaborone. More 

Stockholm, Sweden
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 23, 2016 via mobile

Stayed for five days while on business in Gaborone, decent but not excellent. Leak in the sewer system caused some smell in the corridor where I was staying. Most of the staff was really friendly and service minded. Pool was not so clean, so never went in, however the gym was ok. Rooms comfortable, but a little wore down.

Helpful?
Thank Marie B
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Marie B. Thank you for staying at Cresta Lodge Gaborone. We were honoured to have you as our guest for five days. We are pleased that you found our staff friendly and service minded. We apologise for the inconvenience caused due the maintenance issues raised in your feedback. These have been attended to. Kind regards B. Dass, GM, Cresta... More 

Johannesburg, South Africa
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 15, 2016

I was there for two nights in a week for business and was very pleasantly surprised - by far the best place I have stayed in in Botswana. The rooms are neat, clean and have sufficient amenities. The variety of foods was great. As a vegetarian I was pleasantly surprised. The quality and quantity of food was lovely. I ordered... More 

Helpful?
Thank RuthYvonne1
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear RuthYvonne1 Thank you for awarding us full marks on Tripadvisor. We appreciate the recommendation and look forward to welcoming you back. Kind regards B. Dass | GM, Cresta Lodge Gaborone. More 

Gaborone, Botswana
1 review
5 of 5 stars Reviewed November 30, 2015

A first class experience,Excellent and most relaxing service and accomodation.Its true that at cresta one smile starts another. When I rewind and Play my Cresta experience, I can only take a smile.Mr Das and Team welldone for your hospitality

Helpful?
Thank Oyom
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Oyom Greetings from Cresta Lodge Gaborone. Thank you for staying with us. We are delighted that you enjoyed your stay with us. We were honoured to be of service to you and look forward to seeing you soon. Kind regards B. Dass General Manager, Cresta Lodge Gaborone. More 

Francistown, Botswana
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed November 30, 2015

Great staff, lodge very clean , secure parking24hrs security , very friendly and helpful staff.its well situated in the city centre , access to the air port and the business centres. rooms are very cleaning with all required amenities

Helpful?
Thank bolokanang p
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Bolokanangp Thank you for recommending Cresta Lodge Gaborone to the Tripadvisor community. We were honoured to be of service to you. We look forward to welcoming you back. Kind regards B. Dass General Manager, Cresta Lodge Gaborone. More 

Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 26, 2015 via mobile

Disappointing experience: At check-in we were asked to wait until the twin room is ready. After 30 min we asked again and the room was ready - just nobody would have told us. In the room there were mosquitos and the tables were dirty. Shower was leaking. No pool towels. Service at the reception, pool and breakfast very unfriendly -... More 

Helpful?
1 Thank Falk R
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Falk R. Thank you for staying at Cresta Lodge Gaborone. We are sorry that our processes did not work as well as they should have - we apologise for the inconvenience caused. Please rest assured that correct action is being taken including retraining and closer supervision for our frontline team to avoid recurrence. We hope you will consider staying... More 

Travelers are raving about these Gaborone hotels

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 10, 2015

I spent 3 nights at lodge the rooms are a bit tired and old the linen was clean though but overall experience not great .The main door to the room seemed like it had been broken and fixed 100 times with patched holes ,There is no bottled water in rooms bu they provide a flask with water not sure if... More 

Helpful?
Thank Stan M
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Stan M. Thank you for staying at Cresta Lodge Gaborone. We appreciate your feedback on areas needing improvement. We are working on areas where we fell short as our primary goal is to ensure that our guests have a comfortable stay with us. Please accept our apologies for the service and product glitches. Corrective action is in progress. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff

Additional Information about Cresta Lodge Gaborone

Address: Samora Machel Drive | 2 Km from City Center, Gaborone 00000, Botswana
Location: Botswana > South-East District > Gaborone
Price Range: $72 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cresta Lodge Gaborone 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Cresta Lodge Gaborone Hotel Gaborone
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