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Grande Hotel Universo

Traveler (5)
Family and Play Areas (1)

About

#34 of 46 hotels in Luanda
Location
Cleanliness
Service
Value
See why so many travelers make Grande Hotel Universo their hotel of choice when visiting Luanda. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you. While staying at Grande Hotel Universo, visitors can check out Church of the Holy Family (1.6 mi), which is a popular Luanda attraction. Rooms at Grande Hotel Universo provide air conditioning, a minibar, and a desk, and getting online is easy, with wifi available. Travelers looking for Mediterranean restaurants can head to Churrascaria Nandinhos, Al Dar Lebanese Restaurant, or Restaurant Bar Conves. Should time allow, Museu da Moeda, Palacio de Ferro, and Igreja Nossa Senhora dos Remédios are some popular attractions that are within walking distance. At Grande Hotel Universo, your comfort and satisfaction come first, and they look forward to welcoming you to Luanda.
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Room features
Air conditioning
Minibar
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After scary access to the rooms i was pleasantly surprised with the room itself..large enough and clean,toilet and bathroom in good shape..exterior look of hotel is terrible but rooms are ok..food overpriced,bar good enough...
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Stayed 2 nights following business trip... Stayed many times (5?) in the past. Honestly, following bad impression with outdated reception and awful access to rooms to be honest this was not too bad and I would even say acceptable. Why? Because... Pro: Refurbished room are ok and clean. Staff in friendly Restaurant food is good and various and safe (never been sick there :) ) Internet working very well in lobby Internet working well in room (if it's not working ask the technician to fix it) Minus: Clearly not looking business or hight class Nothing to do but eat and sleep Awful corridors and overall passage from reception to rooms. It happens that some insects comes from outside but overall if needed I would come back
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While Luanda is well known for being expensive, this place took the biscuit! Room was not clean and smelt musty, internet didn't work most of the time, and it was more like living in a building site. Don't bother with eating in the restaurant as it is also over-priced with limited choice and it's only possible to order a sandwich via room service after 10:30pm: take a walk and you'll find much better value and choice.
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I've been to this hotel on two occaisions. The first was a just a few hours and I wasn't at all impressed. The foyer was very dingy, the room access is mostly external and dingy and the room was shabby. However more recently Dec 2012, I stayed again and I was not pleased when told we were to use it for a night. However the foyer had been decorated and looked ok. The external room access remains poor, but the room was much better, cleaner and brighter. More or less normal standard. The restaurant/bar area is ok. Staff friendly. However on ordering the evening meal we were presented with a menu as usual....but EVERYTHING we asked for was unavailable. Eventually we asked what they did have and they had some meat, veg and rice that was edible. There was some live music which was actually quite good. If I'm asked to stay there again next time I wouldn't mind.
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LOCATION
AngolaLuanda ProvinceLuanda
NUMBER OF ROOMS
76
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