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Elephant Hills Resort

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1 room 2 adults 0 children
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Elephant Hills Resort
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529 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Hwange, Zimbabwe
Reviewed July 3, 2016

Had a lovely restful weekend at Elephant Hills, room was quiet, very relaxing, dinner unhurried and the staff were marvelous. The assigned babysitter was lovely, especially considering I have a finicky 6yr old. I would recommend this hotel to anyone looking for some time out from a busy schedule

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Helpful?
1Thank Phathi N
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Phathi N Thank you for the valuable review of your stay with us. We are glad to note your satisfaction with our baby-sitting service and the general service you received from our team here. I can assure you that we will continue to maintain these recommended high service levels for our guests' satisfaction. Looking forward to welcoming you back...

Kiln, Mississippi
Reviewed June 30, 2016

I fell at a restaurant. The whole staff knew by morning that I had fallen. My breakfast was sent to my room and they kept sending me ice. The staff is the best. Highly recommend this resort. I want to thank each staff member thank you.

Review collected in partnership with this hotel
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1Thank L3161SDdavido
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear L3161SDdavido Thank you for the wonderful review of your stay with us. It was an honor to have been of service to you during your say with us. Certainly we aim to do our best for the valued satisfaction we seek from our guests. This motivating feedback has been shared with the entire service team and is well appreciated....

Harare
Reviewed June 28, 2016

Playing golf on Elephant Hills Golf Course is a magical experience. Herds of Impala on most fairways and Waterbuck, Kudu, Warthog, Guineafowl and the shy Bushbuck can be seen. The spray from the mighty Victoria Falls visible as you play is just a bonus beyond compare.

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Helpful?
Thank William R
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear William R Thank you for the review of your stay with us. It is a delight to note your pleasure with the golf course and the wildlife surrounding. We take pride in such positive feedback and this will encourage us to maintain good service standards among other work areas. We look forward to hosting you again here in the...

Abuja
Reviewed June 23, 2016

Nicely located in a game reserve and in close proximity to the mighty Victoria falls. Nice grounds and if you enjoy golf there also a very nice course. The staff are very friendly and always willing to help. A wide range of outdoor activists available nearby. On the downside, the rooms and the facility needs some updating.

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Helpful?
1Thank Dennis Z
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Dennis Z Thank you for the review of your stay with us. We are happy to assure you that major refurbishment work is on a progressive action plan for as far as the rooms interiors require serious attention. However it is encouraging to note your satisfaction with our service staff and activities in and around the resort environs. l...

Cape Town Central, South Africa
Reviewed June 20, 2016

I was impressed with the swimming pool here. Clean and large and no smell of chlorine. Well done! Breakfast was very good. Chief even made for me Egg benedict when I asked. Dinner was also tasty and good.

Review collected in partnership with this hotel
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Helpful?
Thank Oleg P
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Oleg P Thank you for the review of your stay with us. We are delighted that our food service met with your expectations and it is now a set measure for us to exceed next time. Your compliments have also been shared with our Pool attendants who have assured a clear bright pool for our valued guests. It will...

Varanasi, India
Reviewed June 19, 2016

the hotel is located very close to victoria falls..the hotel has a free shuttle service every hour to and from victoria falls..it is so close that you can see the steam of victoria falls from the hotel itself.. very huge property..nice spread..good landscaping..has a gold course in the property..thought the property is old and worn out..but we didn't mind as...

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Helpful?
Thank GauravJ
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear GauravJ Thank you for the review of your stay with us. We greatly appreciate the valuable comments you have shared about us and this pushes us to perform even better for the benefit of our guests. Refurbishment plans for the rooms are on course as soon as funds allow to enhance the hotel look to modern standards. It will...

Los Angeles, California
Reviewed June 19, 2016 via mobile

The rooms are good if not a little tired looking, especially the bathrooms. The breakfast spread is very nice. I took advantage of the shuttle service to town, but nobody told me that it went to the Victoria Falls hotel, which I would have enjoyed seeing. Can see the falls at a distance from the hotel grounds, and all the...

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Helpful?
1Thank Jann1953
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Jann1953 Thank you for the review of your stay with us. Your comments have been addressed accordingly and with an assurance of even better service and attention to the spraying of mosquitoes among other relevant issues indicated. We will continue to ensure the best possible service to all our valued guests and by this l do hope that you...

Durban, South Africa
Reviewed June 19, 2016 via mobile

I stayed here between the 13th and 17th of June for a conference. I found the staff from reception to porters etc exceedingly friendly and helpful however some aspects of my stay let this resort down. The rooms are in need of refurbishment- the bathrooms and shower look like like a throwback to the eighties...I hate shower curtains!!! The mosquito...

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Helpful?
Thank Zaki M
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Zaki M Thank you for the review of your stay with us. We receive with regret your comments regarding the breakfast price, rooms state and the mosquitoes. Please accept my apology for the discomfort you experienced during your stay with us. l can however assure you that corrective measures have been taken with the aim to reduce such events...

Ottawa
Reviewed May 29, 2016

Truly enjoyed our stay at Elephant Hills. The service is top notch, food is very good either buffet or off the menu. The rooms are very nice, balcony, mosquito net and air conditioning. Keep your balcony door closed, monkey alert! Speaking of animals, there are warthogs, monkeys and impalas that wander the grounds. From some rooms you can see the...

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Helpful?
1Thank JazboOttawa
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear JazboOttawa The review of your stay with us is received with gratitude. On behalf of the Management and Staff including Edmore one of our Restaurant Waiters; l would like to express delight in your encouraging comments. We will continue to do our best to ensure quality service always for our guests. It is motivating and uplifting to note your...

Kampala, Uganda
Reviewed May 27, 2016

As described by its name ,it is a giant property that lies within the zambezi region.For one interested in having a team building programme out of town the Elephant Hills Resort is a hub for incentive groups in the countryside.

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Thank Munyanziza
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Munyanziza The review of your stay with us is received with appreciation. We value your comments and seek to continuously improve the facilities and service that is suited to groups among other valued guests. It will be a pleasure to welcome you back in the near future. Kind regards NKO M

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
This majestic hotel, aptly named after the gentle giant of the bush (the elephant) merges seamlessly into its natural environment. Elephant Hills Resort has 276 rooms ranging from the impressive presidential suite to cool and spacious standard rooms. All rooms are ethnically decorated creating a combination of African ambiance with comfort and elegance. Each bedroom has modern amenities including air-conditioning, digital satellite television, bar fridge and en-suite bathroom. ... more   less 

Additional Information about Elephant Hills Resort

Address: 300 Park Way Drive, Victoria Falls, Zimbabwe
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: $150 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Elephant Hills Resort 4*
Number of rooms: 276
Reservation Options:
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Also Known As:
Elephant Hills Hotel
Elephant Hills Victoria Falls
Hotel Style:
#6 Spa Hotel in Victoria Falls
#6 Business Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
#10 Family Hotel in Victoria Falls
#10 Luxury Hotel in Victoria Falls
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Questions & Answers

Here's what travelers have asked, with answers from Elephant Hills Resort staff and other travelers.
17 questions
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Questions? Get answers from Elephant Hills Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get yourself rooms facing the mighty Zambezi river (extra cost) and your stay will be worth every minute”
  • Zambezi River in the background taken from my balcony, dont forget your binoculars
  • This is where the river from your room
trevorz664, 4 days ago | Read review
“Get a room facing the Golf Course , you will see lots of game”
157jackt, 6 days ago | Read review
“Rooms are comfortable, clean and have everything you need :) air con is super good and Mozzie nets over the bed just in case :) ”
160brentonw, 2 weeks ago | Read review
“Get a room facing the river for a view of the mist from Victoria Falls as long as you don't mind monkeys climbing on to your balcony”
emchavez678, Mar 14, 2017 | Read review
“The higher you are, the less noise, better view.”
Mama45s, Feb 27, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question