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Rainbow Towers Hotel

1 Pennefather Avenue | Samora Machel Avenue West, Harare, Zimbabwe (Formerly Sheraton Harare)
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172 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Kampala, Uganda
Level Contributor
322 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

After staying at the Rainbow a year ago I had two returns to the hotel once again in June this year, each for one night. Again was the friendliness of the reception staff, at both check ins and check outs, noteworthy. I was allocated a room at the upper levels of the hotel this time on both occasions and can... More 

Helpful?
Thank Safariafficionado
Cape Town, South Africa
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Spent two two nights at the hotel and was pleasantly surprised at how big and clean the rooms are. Incredibly friendly, helpful staff. Great free internet access. Homely food in the restaurants and incredible fruit displays. Overall a great experience. Oh and the Cappuccinos must be the best in Harare.

Helpful?
Thank Jenny W
RTHGeneralManager, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day Jenny W We trust you travelled back well to Cape Town, South Africa last week. We would like to take this opportunity to thank you for you valued feedback which we have received via TripAdvisor. We take the feedback we receive from our guests very seriously as it is by this feedback that we manage to grow and... More 

Cape Town, Western Cape, South Africa
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Staff very pleasant and helpful, beds comfortable but rooms slightly dated and require a bit of maintenance and carpets require some cleaning. However can recommend as the service outweighs the negatives.

Helpful?
Thank Grant V
RTHGeneralManager, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day Grant V We trust you travelled back well to Cape Town, South Africa, after your business visit to Harare last week. We would like to take this opportunity to thank you for you valued feedback which we have received via TripAdvisor. We take the feedback we receive from our guests very seriously as it is by this feedback... More 

Johannesburg
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a great, modern hotel with excellent amenities and friendly staff.The problem is it is in the same vicinity as the ruling political party's headquarters, knowing the volatile political situation in that country...It was uncomfortable. After checking in, I soon realized that the hotel is politically affiliated and they entertain a lot of the political elite there. A demonstration... More 

Helpful?
1 Thank tumelo2015
RTHGeneralManager, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day Tumelo2015 We trust you travelled back well to after your visit with us earlier this month. We would like to take this opportunity to thank you for you valued feedback which we have received via TripAdvisor. We take the feedback we receive from our guests very seriously as it is by this feedback that we manage to grow... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Went to stay there during chris martins visit to zimbabwe. The hotel management and staff are all friendly. Despit the fact that the hotel is outdated lets apreciat the way they are trying to mantain their standards i have seen their renoveted rooms thumbs up guys. Keep up the good work and work hard to be 5* again

Helpful?
Thank Djskyea
RTHGeneralManager, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day Djskyea We trust you travelled back well to after your visit with us in April of 2016. We would like to take this opportunity to thank you for you valued feedback which we have received via TripAdvisor. We take the feedback we receive from our guests very seriously as it is by this feedback that we manage to... More 

Johannesburg, South Africa
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I like the new modern look in the rooms. The rooms have been refurbished. It is a much improved chic look. I like it. The staff, as usual, always very helpful. The rate is definitely value for money. I have paid more for less in other hotels. The wifi is good and you have the coffee shop in the foyer,... More 

Helpful?
Thank ray25252015
RTHGeneralManager, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day Ray25252015 We trust you travelled back well to Johannesburg, South Africa after your visit with us three weeks ago. We would like to take this opportunity to thank you for you valued feedback which we have received via TripAdvisor. We take the feedback we receive from our guests very seriously as it is by this feedback that we... More 

Rabat, El Kelaa des Srarhna, Morocco
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 7, 2016

Staff were friendly and helpful at all times during my stay. The meals were fantastic in the Kombahari restaurant with the exceptional service of Chef Shane, Willard and Evaristo. Was however disappointed whe they started painting the floor that i was booked in the smell of the paint was abnoxious, my porter Munyaradzi was a delight. The menus on offer... More 

Helpful?
Thank Courage B
RTHGeneralManager, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day Courage B We trust you travelled back well to Morocco after your visit with us last month. We would like to take this opportunity to thank you for you valued feedback which we have received via TripAdvisor. We take the feedback we receive from our guests very seriously as it is by this feedback that we manage to... More 

Kampala, Uganda
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 27, 2016

One great place to host business groups that would like to meet in the central business district. With the exception of the lift,the service was outstanding.It is very good for anyone on a business trip

Helpful?
Thank Munyanziza
RTHGeneralManager, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day Munyanziza We trust you travelled back well to Kampala, Uganda after your business visit with us last month. We would like to take this opportunity to thank you for you valued feedback which we have received via TripAdvisor. We take the feedback we receive from our guests very seriously as it is by this feedback that we manage... More 

Victoria Falls, Zimbabwe
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

Had a wonderful stay at the hotel best service hosted on arrival to the reception welcoming staff check in check out very fast and efficient no delays it was a 1 min service Refreshing rooms clean and well conditioned has wifi in rooms l enjoyed my stay one night with my husband very central place to connect to other places... More 

Helpful?
Thank Leana M
RTHGeneralManager, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day Leana M We trust you travelled back well to Victoria Falls after your visit with us last month. We would like to take this opportunity to thank you for your valued feedback which we have received via TripAdvisor. We take the feedback we receive from our guests very seriously as it is by this feedback that we manage... More 

Kerala, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 16, 2016

I was supposed to travel the following morning of 29 April 2016 and I was booked there to save time. My thinking as a local person I thought they know me and will not even noticecmy presence but wow I had the best experience of home away from home hospitality. Thank you Rainbow team.

Helpful?
1 Thank makomanin
RTHGeneralManager, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day Makomanin We trust you travelled back well to India after your visit with us last month. We would like to take this opportunity to thank you for your valued feedback which we have received via TripAdvisor. We take the feedback we receive from our guests very seriously as it is by this feedback that we manage to grow... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The 5-Star Rainbow Towers Hotel and Conference Centre is the premier choice in Harare, Zimbabwe's sunshine capital city, for major business and social events. It is located on the fringe of the vibrant city centre and regally set in spacious landscaped gardens.The 304-room Hotel, formerly Sheraton Harare, opened in 1985 and regularly hosts Heads-of-State and many other VIPs of distinction. The main auditorium holds 4,500 people for a state-of-the-art conference or live show and the whole complex has a plethora of ancillary conference, exhibition and other multi-purpose function rooms. ... more   less 

Additional Information about Rainbow Towers Hotel

Address: 1 Pennefather Avenue | Samora Machel Avenue West, Harare, Zimbabwe (Formerly Sheraton Harare)
Location: Zimbabwe > Harare Province > Harare
Price Range: $115 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rainbow Towers Hotel 4.5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Rainbow Towers Hotel Harare
Rainbow Hotel Harare
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