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Was originally booked for two weeks but checked out after two hours. Comments below:
-broken AC In room
-dirty carpets throughout
-wifi not working
Not acceptable for a business trip so moved on to better accommodations.More
Response from MildredChizombe, Guest Relations Manager at Holiday Inn HarareResponded August 27, 2017
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you...More
Mostly bad, staff were great (this made the stay pleasant but not memorable)
Noisy because of traffic noise, it's in the cbd. Night club opposite this hotel.
But you can walk into the cbd in 10 mins.
Where's the hotel gym? (It's not in the...More
Opposite to my previous experience in Harare in another hotel, I had a very pleasant stay, from a very quick check in to the taxi that dropped me at the airport, I have nothing but compliments. The room was in the 3rd floor, nice and...More
The rooms were so clean and comfortable and stall were very friendly. The beds were very comfortable. The food was fantastic and the parking area huge and very secure. The only drawback was on lifts. There was only one lift working but all the same...More
Response from MildredChizombe, Guest Relations Manager at Holiday Inn HarareResponded June 27, 2017
Thank you for staying with us during your recent visit to Harare. We are pleased that you enjoyed your stay, and as is our tradition we strive to ensure that our guests enjoy the excellent service and luxurious comfort that our hotel has...More
Holiday Inn Harare is a place I go in Harare when I want a hotel that has an eye to detail and goes the extra mile to ensure that it's guests and particularly ihg members are taken care of. They have gone out of their...More
1 Thank RamsaySh
Response from MildredChizombe, Guest Relations Manager at Holiday Inn HarareResponded June 8, 2017
Thank you for making the time to give us feedback of your recent experience at Holiday Inn Harare.
We are pleased that we were able to exceed your expectations, as we continuously strive to maintain the tradition of excellence and professionalism which Holiday...More