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Les Berges du Lac

Rue du Lac Turkana, Tunis 1080, Tunisia
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262 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Canton of Ticino, Switzerland
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Hotel looks good. I've been here for business as well, and cannot claim anything. Rooms looks cleaned and forniture in the toilet was good. I suggest to go here as the other hotels cannot compete with this one.

Helpful?
1 Thank 8Giac6
ChedlyLasram, Guest Relations Manager at Les Berges du Lac, responded to this review

Dear Guest, Thank you very much for your kind review. We wish to welcome you again soon at Hôtel Les Berges du Lac More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

When I arrived for check-in, the clerk said she could not find it and that I had used a third party website; I did not. I booked directly with the hotel. I sat for ONE HOUR AND FORTY MINUTES in the lobby Nuntilfinally Chedli Lasram noticed I was still waiting. A rude woman from reservations came down and said there... More 

Helpful?
Thank DaleHumphrey
ChedlyLasram, Guest Relations Manager at Les Berges du Lac, responded to this review

Dear Sir, After further investigation, a technical problem caused the non-reception of your reservation. It took some time to find a room for you as the hotel was fully booked. Our check-in time is 14:00 and the fact that you arrived before 12:00 made it even harder. Still we managed to check you in at 12:36, in a Deluxe room.... More 

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Tunisia
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice to be there with your closed family, and friends where you can be found in the comfortable place , beside the lake, around quiet location in the centre of city ,you are not far away from the airport and the station of central transfer.

Helpful?
Thank ALI A
ChedlyLasram, Guest Relations Manager at Les Berges du Lac, responded to this review

Dear Guest, Thank you very much for the review. We are very happy that you enjoyed your stay with us and we are looking forward to welcome you again soon. Best Regards More 

Amman, Jordan
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 7, 2016

I spent 6 nights in the hotel .. I like it .. Nice and quite hotel .. rooms are clean and well organized .. breakfast is well served and nice variety with welcoming staff .. Nice view to the lack .. nice location as it is surrounded with many cafes and supermarket .. nothing more .. I mean it is... More 

Helpful?
Thank Mohannad F
ChedlyLasram, Guest Relations Manager at Les Berges du Lac, responded to this review

Dear Guest, Thank you for the review. We are sad to notice that our establishment did not impress you. If you could give us some details about the things that you though were lacking something, it would help us to improve and hopefully leave a better impression on you next time. Please use the following email : guest.relation@concorde-tunisia.com We hope... More 

1 review
2 of 5 stars Reviewed May 27, 2016 via mobile

Clean and nice hotel, that's a plus. Still nothing seems to work well... They did have a security check, but frankly, I wasn't impressed. Expensive. Breakfast was a huge disappointment. Area is safe. Masmoud delicacy shop nearby, nice restaurants and cafes within walking distance. No alcohol served in this area.

Helpful?
Thank Mikko H
ChedlyLasram, Guest Relations Manager at Les Berges du Lac, responded to this review

Dear Guest, We are sorry that you did not enjoy our breakfast. I will let the chef know about it so he can try and improve on it. Could you please help by giving us more details on the things you refered to as "not working well" so we can eventually fix them. We wish you a very nice day... More 

Stockholm, Sweden
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 21, 2016

A very standard alkoholfree Tunisian hotel. The poolarea has no exit to go outside to catch some sun as it says...the breakfast was very well served but lacked in varity. Clean and functional rooms. Friendly and helpful staff

Helpful?
Thank larsrpettersson
ChedlyLasram, Guest Relations Manager at Les Berges du Lac, responded to this review

Dear Guest, Thank you for the review. We will discuss the eventuality of adding an exit from the pool area. About the breakfast, we are sorry that you did not like the variety. I will froward your review to the chef and he will see how he can improve on it. We hope to see you soon at Hôtel Les... More 

Tunis, Tunisia
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 3, 2016

Very good Hotel "Concorde Les Berges du Lac" recommended for business. Located in the heart of the business district of the capital. Few minutes drive from Tunis-Carthage airport, situated halfway between the Medina of Tunis, the archeological and touristic sites of Carthage and Sidi Bou Said.

Helpful?
1 Thank Taieb E
Chedly L, Guest Relations Manager at Les Berges du Lac, responded to this review

Dear Guest, We are very happy that you enjoyed your stay with us and we look forward to welcome you again soon. Kind Regards More 

1 review
5 of 5 stars Reviewed May 3, 2016

nice view at the mediterranea sea, the hotel is located in the corner of Tunisian coast, hotel staff are friendly and nice people, delicious food Italian and traditional in restaurant , comfortable spa with swimming pool.

Helpful?
Thank ALI E
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed February 21, 2016

The ONLY reason this hotel gets 2 stars instead of 1 is because it is right on the water and has lovely views from the lobby. That is where the positives end. As for the negatives, where to begin. The Wi-Fi is awful – barely usable in the room. If I wanted to actually do anything substantial I had to... More 

Helpful?
Thank Ebmorge
ChedliLasram, Guest Relations Manager at Les Berges du Lac, responded to this review

Thanks for the review, We are very sorry that you didn’t enjoy your stay at Hotel Les Berges du Lac Concorde. Your complaint will be taken into consideration and has already been forwarded to the concerned heads of departments. It would be very helpful if you could send us the number of the room you stayed in on the following... More 

UK
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed February 18, 2016

I just stayed for a few days on business, and while not impressed, I wasn't shocked or horrified, either. The hotel is clean, the staff is friendly, the wifi works ... so, I can't complain. At the same time, the room was a bit run-down (stains on the carpet, minor plumbing issues, etc), and there wasn't anything to really attract... More 

Helpful?
Thank ComicTragedy
ChedliLasram, Guest Relations Manager at Les Berges du Lac, responded to this review

Dear Guest, Thank you very much for your review, we will learn from it and it will help improve our service. We sincerly apologize for not matching your expectations and we will make sure it won't happen again. I transmitted your review to the concerned heads of departments and actions will be taken. If you need any information please use... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
On the shores of the Lake of Tunis, Les Berges du Lac Concorde Hotel enjoys an outstanding location in the heart of the capital's most prestigious business centre, 5 minutes from the Tunis Carthage international airport. The hotel offers a luxuriously furnished, refined and intimate setting, with all the very latest technology. It is the ideal location for meetings and, as soon as you arrive, our dynamic staff is on hand to offer you all the necessary advice and provide you with the very best care for your stay. The concept of a "boutique hotel": the soul of a luxury hotel. ... more   less 

Additional Information about Les Berges du Lac

Address: Rue du Lac Turkana, Tunis 1080, Tunisia
Location: Tunisia > Tunis Governorate > Tunis
Price Range: $145 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Les Berges du Lac 5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Les Berges Du Lac Hotel Tunis
Les Berges Du Lac Tunis, Tunisia, Africa
Hotel Style:
#6 Spa Hotel in Tunis
#14 Luxury Hotel in Tunis
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