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Sheraton Tunis Hotel

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Sheraton Tunis Hotel
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386 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Munich, Germany
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has the infrastructure to be one of the best hotels in Tunis. In addition, it has the best front desk staff among many hotels in the city, excellent business center, perfect concierge team. BUT: the staff in the lobby and lobby-restaurant are totally not friendly, not motivated, you could wait longer than half an hour and nobody takes... More 

Helpful?
Thank Firas S
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking the time to express your concerns following your recent stay at The Sheraton Tunis Hotel . Please accept our most sincere apologies for this experience. We are dedicated to give to all our guests the best experience possible and we are sorry that, on this occasion, we failed. Thank you for your constructive feedback;... More 

John O'Groats, United Kingdom
Level Contributor
209 reviews
196 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Actually I quite like this hotel. And it seems to be pretty secure which, given the situation in Tunisia, is probably a good thing. Room was quiet and comfortable and room service was very good. No mini-bar though, so you need to order or buy whatever you need in advance. Respectful staff.

Helpful?
Thank canoepunkie
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear guest, Thank you for sharing your wonderful feedback with other TripAdvisor readers. We are thrilled to read that you enjoyed your stay with us and that you particularly appreciate the security of the hotel and the comfort and cleanliness of our rooms. Thank you for highlighting the good attitude of our staff, I will gladly share your kind words... More 

London, United Kingdom
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 24, 2016 via mobile

I stayed at the hotel, utilising the SPG room and lounge offered through the loyalty programme. The initial reception was very friendly, they very quickly identified we were eligible to use the "special" check in and were taken to the fifth floor were the process was very slick, efficient and professional. Throughout the stay Ahmed and the staff in the... More 

Helpful?
Thank Ian R
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear guest, Thank for taking the time to write and share this amazing review outlining your most recent stay with us. We are very pleased you had a wonderful experience and enjoyed so many aspects of the hotel. It is also great to hear about the attentiveness received from our staff, rest assured this will be shared with the team.... More 

Linz, Austria
Level Contributor
299 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed June 6, 2016 via mobile

Spent several nights in this hotel on a business trip. Rather old hotel but clean and well maintained. There's not too much touristy stuff around but the views from the hill are great. Huge pool area and nicely equipped gym. The food in the Italian restaurant was great. Rooms clean and comfortable beds.

Helpful?
Thank Michael W
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Mr. Michael, Thanks a lot for reviewing your most recent stay with us on TripAdvisor. We are very pleased you enjoyed so many aspects of the hotel. Thank you for highlighting the good attitude of our staff, I will make sure to pass along your kind comments with them. Thank you again for your feedback. We are truly looking... More 

Seville, Spain
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2016

Comfortable, quiet hotel, in the centre of Tunis. Good cuisine and friendly staff. Very near to the airport, but with no noise from the plains. Now that there are safety problems in this beautiful country, they have implemented security features at the entrance. You feel safe in the hotel.

Helpful?
Thank JOSECARLOSM421
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear guest, Many thanks for taking the time to write and share this wonderful feedback following your stay with us at Sheraton Tunis Hotel. We are extremely happy to read that you enjoyed our accommodation and appreciated the hotel location and safety measures I will make sure to share your kind words with all the staff Thank you again for... More 

London, United Kingdom
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 22, 2016

Some Sheraton's across Africa bring the brand down - this is not one of them and is everything a Sheraton should be. While the property is not so new any more and some of the furniture in the rooms is starting to show its age, everything was well maintained and clean. Bed was excellent - huge and firm. I also... More 

Helpful?
Thank A P
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear guest, Thank you for reviewing your most recent stay at Sheraton Tunis Hotel on TripAdvisor . We are so glad to know that we have successfully met your expectations. We pride ourselves on delivering such an excellent service . Thank you again for your valuable feedback. It would be our pleasure to accommodate you again upon your next visit... More 

Budapest, Hungary
Level Contributor
189 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed May 10, 2016

The rooms are modern, comfortable, common areas modern and nice and location is good - not far from the airport and other areas for business, etc. Service was good,, wifi works well. Had one meal at the restaurant and it was 'ok' - nothing special, could improve. It's a good option for business trip or any short stay in Tunis... More 

Helpful?
Thank MAB430
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear guest, Thank you for posting such a wonderful review following your stay with us at Sheraton Tunis Hotel. We are thrilled to read that you had a great time with us and enjoyed our accommodations from our newly renovated guest rooms to the Internet service. Your comment about your culinary experience at one of the hotel restaurants is very... More 

Cairo, Egypt
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed April 29, 2016 via mobile

The hotel is located in a very quite area and from the hotel room you can see the beautiful city of Tunis . The staff is friendly and helpful . Innovated rooms are average in size but comfortable and clean . Not a very luxurious hotel and quite old Food quality is above average in the main restaurant .

Helpful?
Thank Mohamed S
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Mr. Mohamed, We thank you for taking the time to write and share your comments on your recent stay at Sheraton Tunis Hotel. We are very pleased to know that you enjoyed the hotel’s location and the comfort and cleanliness of its newly renovated rooms. It is always good to know that our associates provided friendly and personalized service... More 

Algiers
Level Contributor
78 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 27, 2016

The hotel has been renovated and feels more modern Rooms are good, clean and comfortable Staff are very nice, smiling, smiling and smiling :) One 'little' downside is the food in the buffet and the lounge: the taste is not as good as in the other hotels restaurants.

Helpful?
Thank Imed_DZ
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear guest, Thank you so much for taking the time to share you impressions following your most recent stay with us. I am so happy to hear that you enjoyed the comfort and cleanliness of our renovated guestrooms and especially appreciated our staff friendliness. I will be sure to share your kind words with everyone of our team!! Furthermore, I... More 

New Delhi, India
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 2, 2016

The room was good and amenities were also stocked up. Best thing which I liked about this hotel was the internet speed which was amazing. Lounge was good and had adequate thing which I felt could have been better. Breakfast spread was just adequate. View from the room was excellent ...you could see the entire city from the 5th Floor.

Helpful?
Thank vivek772015
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear guest, Thank you for sharing your positive review on TripAdvisor following your most recent stay at Sheraton Tunis. I am so delighted to hear that you enjoyed so many aspects of the Hotel. I would like to thank you for your feedback with regards to breakfast; comments like yours are taken very seriously as they help us enhance our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the central business and diplomatic quarter of Tunis, the Sheraton Tunis Hotel boasts an all-encompassing view of the Tunisian capital. Each one of the 285 rooms has a balcony with a view over the city or the gardens. In the evening the Club Lounge offers cocktail and hors-d’oeuvres service in the private club lounge located on the 5th floor. The hotel offers a choice of 3 restaurants and 2 bars. The elegant ‘Walima’ restaurant serves both unique and typical Tunisian specialties according to the finest local tradition and boasts an outstanding local wine list, the ‘Azzurro’ restaurant serves an authentic Italian cuisine accompanied by the enchanting music of a live band, and the all-day dining ‘L’Oliveraie’ features a delicious buffet of Mediterranean and International dishes as well as ‘A la Carte’ menu. The wellness centre of the hotel ‘The Garden Spa’ offers a wide selection of treatments. All of these are complemented by a modernized and well-equipped fitness room, gymnasium, sauna, hammam, indoor pool with aqua gym, Jacuzzi as well as an outdoor swimming pool. ... more   less 

Additional Information about Sheraton Tunis Hotel

Address: Avenue de la Ligue Arabe | Cedex Box 345, Tunis 1089, Tunisia
Location: Tunisia > Tunis Governorate > Tunis
Price Range: $138 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Tunis Hotel 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sheraton Tunis Hotel And Towers
Tunis Sheraton
Sheraton Tunis Hotel Tunisia, Africa
Hotel Style:
#1 Spa Hotel in Tunis
#7 Luxury Hotel in Tunis
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