I was invited there by the hotel owner, a very modest and down to earth person. This hotel will make sure you have a magnificent safari experience. The food is out of this world, and the staff are so welcoming that it will feel like home. Not to mention the breathtaking pond in front of the infinity pool. If you want to have a breakfast near the elephants and buffaloes, then this is the place to go.
Pond right in front of the pool so that you can actually live the experience closely overlooking animals. The hotel is amazing in its services, friendly/helpful and professional staff. The food is out of this world. Definitely highly recommended. A customised experience like no other.
Wonderful rooms, stunning location, and really exceptional staff. There are some very special touches, like the incredible museum/guide to the Serengeti; the absolutely delightful watering hole visited by 25 elephants and, did I mention, the staff.
Just wow!! Staying at The Four Seasons in Serengeti is a dream! Everything was so perfect. The rooms are beautiful with a spectacular view. The staff was incredible and so attentive. I think my absolute favorite part was the food... the food here was unmatched. Everything on their menu was soooo delicious. This is the perfect place to relax after a long day on safari.
Wow! With most Four Seasons properties, the service, accommodations, and staff are superb. However, this property greatly exceeds even the exceptional standards of any Four Seasons property! Magical is the only word that describes what we saw. Waking up and looking across the Serengeti from the guest room patio was Incredible. Even more amazing was watching the herds of elephants, zebra, and other animals walk right past our patio to the watering hole at the back of the hotel. This property and this destination is like no other.
We had a fantastic stay. This is an amazing top-quality property in the middle of the jungle & wild animals. Our room faced a watering hole where elephants would come to drink water. The safety arrangements were excellent. Gloria (reception), Veronica & Peter (Restaurant), Peeyush (F&B Manager) & Ritesh (visiting specialty chef) were superb and exceedingly helpful! Only suggestion would be to diversity the menu to add more variety (Ritesh-Peeyush were very helpful on that score). Most highly recommended!
My daughter and I spend 10 days in Four Season Serengeti. I have to say my experience exceeded every expectations I had. The property is absolutely beautiful but what made our trip unforgettable was people From the moment we were picked up from Saronara airport we did not see anything else just friendly faces with genuine smile. Our guide and driver Rosage transform our daily game drives to National Geographic expeditions 😊 It really felt that way. We were always in the middle of action and with his knowledge we were able to feel like we are part of this I also want to say thanks to chefs specially chef Daniel for fantastic meals and my cooking class I will be cooking Tanzanian meal on my welcome back party. I could write so much more about so many people because in this 10 days they became like family. I felt at home I would like to recommend everyone to experience walking safari finish with bush dinner Absolutely unforgettable experience. I loved my trip and I will be going back…
We had a wonderful stay at the Four Seasons Serengeti - it's truly a magical place! The location is unbeatable but the hotel grounds are just as breathtaking with all the luxuries you’d expect from a Four Seasons. The staff couldn’t be more welcoming, always going above and beyond to ensure your stay goes smoothly (everyone from the concierges, the housekeeping staff, the chefs, and servers). Laundry service was extremely convenient, reducing the need to bring extra clothing, and the ability to rent cameras from the hotel was an added bonus. The hotel photographer even taught our 9-year old how to edit her photos. Our meals were consistently delicious and the private game drives offered through the hotel were incredible. Our guide, Joseph, went out of his way to ensure we saw as many animals and unique experiences as possible - including the Wildebeest migration. If time and budget allows, the bush dinner is a unique experience and the morning balloon ride offered by Serengeti Balloon Safaris is well worth the early morning wakeup. You can tip the hotel staff en masse at the end but bring some extra cash if you plan to tip the Balloon Tour operators (you’ll want to!). We found the pools to be a bit chilly, but this is to be expected when visiting in the Winter months.…
Our welcome to the hotel was absolutely amazing, we arrived and elephants at the waterhole were already waiting for us. Rooms were also great, spacious with a great balcony where you can rest. Overall, the hotel location, the spa and infrastructure were all perfect; we couldn't complain. Our problem came to the food. We stayed in the four seasons for 6 nights, and the food was way below four seasons standards. During our full game drive, they packed our lunch that we decided the day before. However, when lunch came, the food was packed weird packaging, and it was completely inedible. We were very hungry so ate a few bites, but very soon had horrible stomach aches and had to do emergency stops in the middle of the park to go to the bathroom. All of us had gotten food poisoning. We had 3 other safaris planned for our stay, but never stayed past lunch because we wanted to avoid the packed lunch at all cost. At the hotel, there was lots of choice but it wasn't very good, well below the four seasons standard we usually receive. One night, we ate at the Swahili restaurant (Bongo I think it was called) but almost didn't eat anything. One of us ate the entrees they provided and consequently were sick for the next few days. This is a great hotel with a lot of potential, but the food needs to be worked on. It was supposed to be the highlight of our vacation, but ended up being our worst stay, especially for 6 nights.…
Wow, what an incredible place… Control your expectations though, we were fortunate to have a elephant visit the watering hole for 10min during our 2 night stay. The waiter told us it happens once a week at best. Regardless, I highly recommend splurging at least 1 night at this place. It’s not often you feel like anything else but dollar signs to a business, but at the place, I actually feel like they regard satisfaction/happiness above profit. As an American, I use to believe the Ritz and Four Seasons were the top, but I must say Four Seasons is much better after staying here.