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Dar es Salaam Serena Hotel

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Ohio Street, Dar es Salaam Tanzania
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (346)
Dining (63)
Pool & Beach (18)
Certificate of Excellence
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dar es Salaam Serena Hotel
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 140 hotels in Dar es Salaam
Location
Cleanliness
Service
Value
Certificate of Excellence
An oasis of luxury at the very heart of Dar es Salaam, the elegant and cosmopolitan Dar esSalaam Serena enjoys an exceptionally high-profile clientele and regularly plays host to bothregional and international events. Stylish yet relaxed, the hotel is one of the capital city’smost popular rendezvous and makes the ideal venue for both corporate and social events.
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Property amenities
Free High Speed Internet (WiFi)
Outdoor pool
Sauna
Poolside bar
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Wifi
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Banquet room
Meeting rooms
Fax / photocopying
Massage
Salon
Baggage storage
Concierge
Gift shop
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
790Reviews9Q+A100Room tips
Traveler rating
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  • 137
  • 26
  • 13
Time of year
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Popular mentions
blessedblue wrote a review Mar 2020
manchester26 contributions35 helpful votes
Arrived from England to find our travel agent rep was not there to greet us. We went to customer services who rang the hotel. The hotel receptionist was very helpful. Once our booking was confirmed she arranged for a local taxi driver who was there within 5 minutes to take us to the hotel. Due to our inconvenience not caused by the hotel they upgraded us to the 7th floor executive room. We did not have to pay for the taxi, the hotel were reimbursed by our travel agent. The food and staff were fantastic. A perfect place to stay before embarking on our 6 day safari.
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Date of stay: March 2020
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mendoncapedro wrote a review Jan 2020
Geneva, Switzerland7 contributions
Excellent location. Comfortable and spacious room. Nice breakfast with variety. Restaurant menu also great. Lobster Thermidor is must! Small gym but with all you need. Spa sauna and massage quite professional. All you need when in a business trip.
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Date of stay: January 2020Trip type: Traveled on business
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KeenPhotographer-11 wrote a review Jan 2020
Brisbane, Australia722 contributions345 helpful votes
Very helpful and professional staff at all levels. Our Std room was large and quite comfortable. Shower over a bath with a shower curtain though. The room air con struggles with the Dec heat and humidity and the room thermostat settings made no difference to dropping the 24 C room temp. The evening buffet dinner, breakfast and lunch were all exceptional. We came back to this hotel for lunch after being away for 3 nights on safari and then had to wait for some time before we could board our Noble Caledonia (NC) ship. Getting access to hotel Wi-Fi just for emails for this short time was too difficult initially for hotel management until the Takims Holidays rep made it happen. After the money spent by NC for 16 of us to stay overnight at the hotel prior to our Selous Safari and the 3 meals above; it was petty / inflexible of the hotel staff to initially block this request. This with the air con issues is hence not a 5 stars review.
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Date of stay: December 2019
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Clyde04 wrote a review Jan 2020
Island of Malta, Malta21 contributions8 helpful votes
We stayed here for just one night but the experience was excellent from start to finish. The food selection was vast, amenities were top class, friendly staff yet always polite and helpful, clean all throughout and highly secure with checks every entrance and exit. Excellent wifi all throughout the premises and modern gym with all needed equipment. Truly impressed! Shame that we couldn’t enjoy it more than 1 night.
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Date of stay: January 2020Trip type: Traveled as a couple
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bottleofscotch wrote a review Jan 2020
Rushden, United Kingdom64 contributions11 helpful votes
We stopped one night here after flying over from the UK and before the start of a safari trip. Check-in was a little slow with our room not fully ready when we arrived late afternoon but they gave us a complimentary drink in the bar area until it was ready. The hotel is comfortable and elegant with plenty of wood paneling. Our room was on the 6th floor and was quiet despite a business convention taking place. Due to an early start the next day, we had a small breakfast in our room so cannot comment any further on quality of food provided in the restaurant. If there was a hotel nearer the airport it would possibly be more convenient for a stopover. The drive from the airport to the hotel was rather slow and took about an hour due to traffic. However, in the morning it only took 15 minutes to drive back to the airport.
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Date of stay: September 2019
Location
Service
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Response from SerenaHotels, General Manager at Dar es Salaam Serena Hotel
Responded Jan 6, 2020
Dear Bottlescotch, Thank you very much taking your time to review your recent stay with and our sincere apologies for holding you up on check in as your room was nor ready. We appreciate your feedback and we will work on it to ensure that we have ready rooms for check in on time. thank you for choosing to stay with us. Thank you kind Regards Charles Mbuya. Deputy General Manger
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Previous
PRICE RANGE
$207 - $254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mövenpick dar es salaam, dar es salaam mövenpick
FORMERLY KNOWN AS
Moevenpick Royal Palm Hotel Dar es Salaam
LOCATION
TanzaniaDar Es Salaam RegionDar es Salaam
NUMBER OF ROOMS
230
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Frequently Asked Questions about Dar es Salaam Serena Hotel
Which popular attractions are close to Dar es Salaam Serena Hotel?
Nearby attractions include PPF Tower (0.3 miles), Masjid Maamur Mosque (0.2 miles), and VIVA Towers (0.2 miles).
What are some of the property amenities at Dar es Salaam Serena Hotel?
Some of the more popular amenities offered include free wifi, a spa, and airport transportation.
Which room amenities are available at Dar es Salaam Serena Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dar es Salaam Serena Hotel?
Guests can enjoy a poolside bar during their stay.
What are some restaurants close to Dar es Salaam Serena Hotel?
Conveniently located restaurants include Akemi Revolving Restaurant, Mainland China, and The Ridge Cafe.
Are there opportunities to exercise at Dar es Salaam Serena Hotel?
Yes, guests have access to an outdoor pool and a sauna during their stay.
Does Dar es Salaam Serena Hotel have an airport shuttle?
Yes, Dar es Salaam Serena Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dar es Salaam Serena Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Dar es Salaam Serena Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Dar es Salaam Serena Hotel accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.