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Dar es Salaam Serena Hotel

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Ohio Street, Dar es Salaam Tanzania
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$188
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Free cancellation until 02/19/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (354)
Dining (70)
Pool & Beach (18)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dar es Salaam Serena Hotel
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 171 hotels in Dar es Salaam
Location
Cleanliness
Service
Value
Travelers' Choice
An oasis of luxury at the very heart of Dar es Salaam, the elegant and cosmopolitan Dar esSalaam Serena enjoys an exceptionally high-profile clientele and regularly plays host to bothregional and international events. Stylish yet relaxed, the hotel is one of the capital city’smost popular rendezvous and makes the ideal venue for both corporate and social events.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English
804Reviews10Q+A100Room tips
Traveler rating
  • 249
  • 376
  • 137
  • 27
  • 15
Time of year
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Language
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Popular mentions
ricksf wrote a review Sep 2021
San Francisco, California89 contributions112 helpful votes
This place is dirty. Noisy. Bad service. Smelly. In a bad neighborhood. Front desk staff are rude and unhelpful. This is absolutely NOTHING good about this place. DO not sty here. Go to the Hyatt or another hotel. Bad very very very bad. In all ways. STAY AWAY.
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: NO room is good.
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Response from Edwin Chemisto, General Manager at Dar es Salaam Serena Hotel
Responded Sep 7, 2021
Dear Mr. Rick L, Thank you for taking your valuable time to tell us regarding your recent visit, pease allow me to express my sincerest apologies. We are suprised about the comment, please assist to advise the dates of your stay so that we can follow up to ensure corrective actions are taken. We appreciate your remarks and kindly request that you give us another opportunity to serve you better in the future. Kind Regards, Edwin Chemisto General Manager echemisto@serena.co.tz
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Cheneil wrote a review Aug 2021
Dubai, United Arab Emirates28 contributions2 helpful votes
I would like to give kudos to Anna, the therapist who did my massage for today. She was amazing - very thorough - and I loved the Swedish Massage treatment I availed for my spa session. I highly recommend her, and I would definitely go back to the spa on my next stay in Serena Hotel. Well done and much thanks!
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Date of stay: August 2021Trip type: Traveled on business
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Response from Edwin Chemisto, General Manager at Dar es Salaam Serena Hotel
Responded Sep 6, 2021
Dear Sir / Madam, Thank you very much for taking your valuable time to tell us regarding your recent visit and we are pleased to note Anna did a wonderful job. Anna will be recognized for her great performance. We look forward to welcoming you again. Kind Regards, Edwin Chemisto General Manager
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Salman wrote a review Aug 2021
Mauritius1 contribution
Very nice and cosy ambience. The staff are very welcoming and supportive. The food is fine but not something extra ordinary in taste. Some of the food items are over the price but the atmosphere and magnificent view are worth it. Most of the staff speak very well English.
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Date of stay: November 2020Trip type: Traveled on business
Room Tip: Everything is accessible on foot. Avoid traveling outside of the hotel in the dark especially if...
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Response from Edwin Chemisto, General Manager at Dar es Salaam Serena Hotel
Responded Aug 23, 2021
Dear Guest, Thank you very much for taking time to tell us regarding your recent stay with us. We are pleased to note we met your expectations and on the food area you have mentioned kindly assist us to share where exactly improvement is needed and rest assured our great hotel Chef will take corrective actions. We appreciate your remarks and look forward to welcoming you again. Kind Regards, Edwin Chemisto General Manager
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Joost v wrote a review Jun 2021
6 contributions
Lovely hotel with very kind staff, especially for children. They let them help water the gras. Always a smile on their face. Lovely buffet with great variety of food offerde. Nice pool for relaxinfmg and good sport facility . The bar also good crew and atmosphere
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Date of stay: May 2021Trip type: Traveled on business
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Response from Edwin Chemisto, General Manager at Dar es Salaam Serena Hotel
Responded Jul 12, 2021
Dear Guest, Thank you very much for taking time to tell us regarding your recent stay with us. We are glad to note we met your expectations. We appreciate your remarks and look forward to welcoming you again. Kind Regards, Edwin Chemisto General Manager
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Manan Sahni wrote a review Jun 2021
Doha, Qatar14 contributions2 helpful votes
Another great stay at this beautiful property, this is one of the hotel where I always look forward to stay in because of their incredible hospitality. Rooms are big and well maintained, all the hygiene measures are well taken care of by the hotel management. Culinary delight in the hotel was an add on to the incredible experience I had during my stay all thanks and a loud shout out to Chef Rakesh who has an incredible expertise in indian cooking , he is very welcoming and caters his guest needs in an absolute perfect manner, paneer tikka masala cooked by cooked Chef Rakesh is my all time favourite and highly recommended as well. I happened to meet the GM of the property Mr Chemisto , after meeting him all I can say he is a very humble and professional gentleman and I must say this property is under a great leadership of Mr Chemisto. I wish all the best to the entire team of serena dar es salam hotel, keep up the gr8 work and keep making memories for your guest.
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Date of stay: June 2021Trip type: Traveled on business
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Response from Edwin Chemisto, General Manager at Dar es Salaam Serena Hotel
Responded Jun 22, 2021
Dear Guest, Thank you very much for taking your valuable time to tell us regarding your recent stay. I am pleased to note you enjoyed your stay with us. We appreciate your remarks and look forward to welcoming you again. Kind Regards, Edwin Chemisto General Manager
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PRICE RANGE
$207 - $254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mövenpick dar es salaam, dar es salaam mövenpick
FORMERLY KNOWN AS
Moevenpick Royal Palm Hotel Dar es Salaam
LOCATION
TanzaniaDar Es Salaam RegionDar es Salaam
NUMBER OF ROOMS
230
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Frequently Asked Questions about Dar es Salaam Serena Hotel
Which popular attractions are close to Dar es Salaam Serena Hotel?
Nearby attractions include PPF Tower (0.3 miles), Masjid Maamur Mosque (0.2 miles), and VIVA Towers (0.2 miles).
What are some of the property amenities at Dar es Salaam Serena Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dar es Salaam Serena Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dar es Salaam Serena Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Dar es Salaam Serena Hotel?
Conveniently located restaurants include Akemi Revolving Restaurant, The Ridge Cafe, and Mainland China.
Are there opportunities to exercise at Dar es Salaam Serena Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Dar es Salaam Serena Hotel have an airport shuttle?
Yes, Dar es Salaam Serena Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dar es Salaam Serena Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Dar es Salaam Serena Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Dar es Salaam Serena Hotel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.