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Helnan Chellah Morocco

Traveler (185)
Room & Suite (46)
Dining (43)


#42 of 50 hotels in Rabat
Property amenities
Free Internet
Breakfast included
Room service
Free parking
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Laundry Service
Meeting rooms
Multilingual Staff
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
Centrally Located
10Room tips
Traveler rating
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  • 107
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  • 63
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Popular mentions
This place is terrible in every way and absolutely not worth its outrageous rates. Upon our arrival after 20 hours of travel, it took the staff 1.5 hours to bring us towels. Our (Indian) travel companion had to relocate four times because every room they gave him had some defect, such as a broken air conditioning. Only when my (Caucasian!) husband accompanied him to Reception did they finally assign him a decent room. We received three different sets of written and verbal instructions for using our room safe which were all wrong; the staff spent half an hour trying literally dozens of emergency keys to open the locked safe to recover our belongings. On the day of our departure, before we had checked out, the cleaning staff entered our room early in the morning without knocking just as we were in the process of getting dressed. The dinner buffet is very expensive, with luke-warm food of poor quality, and the beer we ordered was warm. The breakfast buffet is constantly depleted due to the large number of bus tour guests, and the staff is incapable of keeping up with replenishing it. The hotel screwed up one of my reservations -- I had booked two nights and they had me logged for only one -- and it was fully booked for the second night. They never offered even so much as an apology, let alone any kind of compensation. Don't stay there! Rabat has other hotels nearby that are of far better quality and have comparable rates.
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Very good location near the royal palace and city centre is also easy accesable by making few steps. Staff friendly, food delicious, pretty clean, excellent view from the roof terrace. Although the restaurants are closed early spending night in this hotel as the first one on our 1.400 km round trip named The morrocon fairytale was comfotable and cool.
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Are you ambassador o diplomatic? You will have a really good room and service, Are you a normal tourist? Be far from this hotel. I experienced a double room with dirty beds , I requested to change blanket and cover; The toilet uncleaned smelling vey bad. It is all, yuo are advised:
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Very nice hotel, clean and quiet area. The staff are so friendly. It is close to almost everything with just walking. We could have stayed longer if we had time. We will surely come back next time we are here.
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The hotel is just beside royal palace. Nice staff the room spaceous and the beds comfy. Good wifi for Boeing in África. Good food from the buffet at night and good selection at breakfast but a Little bit overcrowded.
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$77 - $250 (Based on Average Rates for a Standard Room)
helnan chellah morocco rabat
MoroccoRabat-Sale-Zemmour-Zaer RegionRabat
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