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Helnan Chellah Morocco

2 Rue D'Ifni | Quartier Hassane, Rabat, Morocco
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184 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Greater London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2016

My wife and I have chosen this hotel due to its location and friends' recommendation. It corresponded to the expectations. The room was spacious and comfortable. There was a bit of noise outside our windows, but not unbearable. Staff on check in were very welcoming. The porter helped my wife and I with the luggage. All the receptionists we encountered... More 

Helpful?
Thank moorishestates
Dundas, Canada
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 7, 2016

Four stars? Be serious. The place might be two and a half stars. Our room was very small and not what you would call spotless. It's in a good location for walking around, but there is little else to recommend the place. Look elsewhere.

Helpful?
Thank Gl3en
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 29, 2016

The only thing this hotel got going on for it is it's location, other than that, it's pretty awful. Our room was smelly and dirty. The windows didn't close properly, so we were cold. The toilet flush was broken, and there was a weird "old" smell lingering in the whole room. We would not recommend this hotel at all!

Helpful?
Thank Hicham K

Travelers are raving about these Rabat hotels

london
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 31, 2015

This is not a 4 star hotel - it would just about be a 3 star but for what they charge, you could get a lot more elsewhere for your money. My room lacked the services it advertised, (air conditioning, bath tube, mini bar..) which I could handle BUT, the front desk staff has NO customer service skills whatsoever. They... More 

Helpful?
Thank jamesp66
Ashdod, Israel
Level Contributor
4 reviews
1 of 5 stars Reviewed December 15, 2015 via mobile

It was not a good experience staying at this hotel. Hotel was not clean. No wifi in the rooms, food was below average and they certainly they are not capable of catering to a large group. The only good thing i can say about the hotel is that the location is great. We stayed at the hotel during an organized... More 

Helpful?
Thank cynthiahaim
Abdellatif b, Revenue Manager at Helnan Chellah Morocco, responded to this review

Dear Guest, We appreciate all feedback received from our guests and I would like to thank you for sharing your experience on TripAdvisor, as this will help us improve our quality of services. Please accept my sincere apologies in regards to your experience; I am sorry to see the level of disappointment. A Guest satisfaction is our priority and we... More 

Amsterdam
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed November 1, 2015

I arrived in Rabat around 6PM. My friend picked me up and took me to our hotel where we will stay overnight. The hotel is very simple but has a gym a sauna and offers massage. Wifi is fast and free. The hotel staff are friendly. Breakfast is however average.

Helpful?
Thank Bernard Roderic... L
London, Canada
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed October 7, 2015

Stayed here 1 night on a tour. It is near the main street leading to the medina a 15 to 20 min walk away. It has an English style pub, and a roof top terrace where you can drink wine or beer and enjoy company of fellow travlers, also has waiter service up there. Rooms were comfortable and well maintained,... More 

Helpful?
Thank Dalrx
Tetouan, Morocco
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed August 5, 2015

I just can not believe what they did to me, Chellah, it was supposed to be a well known hotel in Rabat. I made a phone reservation and literaly said "I want to stay from the 1st of august and leaving the 3rd, 2 nights", and the receptionist (a woman) told me 718Dh. I we agreed to confirm reservation by... More 

Helpful?
1 Thank Omar B
1 review
5 of 5 stars Reviewed July 9, 2015 via mobile

Wonderful place . Reception staff is excellent in dealing with guests . Room Cleanliness . Place hotel is close to everything Less than 5 minutes to the train station My thanks to the hotel management to hospitality As special thanks to Ms. Fatima Zahra It will be set up everything that I visit Morocco understanding this hotel The next visit... More 

Helpful?
Thank Ahmed M
Shah Alam, Malaysia
Level Contributor
5 reviews
3 of 5 stars Reviewed June 30, 2015

The hotel was ok. Stayed for one night only, so it served its purpose. Buffet dinner was good, the food choices are quite ok. There is a top level open space where you can watch the sunset while lounging. It's not too far from city centre. Took me 10minutes walk to the area where there are bars and cafes to... More 

Helpful?
Thank bashrahman
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff

Additional Information about Helnan Chellah Morocco

Address: 2 Rue D'Ifni | Quartier Hassane, Rabat, Morocco
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Price Range: $72 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Helnan Chellah Morocco 4*
Number of rooms: 120
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Also Known As:
Helnan Chellah Morocco Rabat
Hotel Style:
#12 Spa Hotel in Rabat
#17 Luxury Hotel in Rabat
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