An incredible experience, and truly a little piece of paradise. We were there for a week to celebrate our 10 year wedding anniversary. Now we want to keep coming back every three months! The Villa was out of this world. Swimming in our private pool daily and having so many places to relax, was a huge treat. We had a private BBQ setup for us in the Villa, a truly wonderful experience. The Villa was decorated with rose petals and even a surprise gift for us on our last evening. The Mandarin has completely upped the game for high standards in this class of hotel. An exceptional property. Perfect. Nothing was too much trouble for the staff. Our butler Oussama - unforgettable, he couldn’t have done any more than he did! Every single detail was thought about for us. He made our experience at the Mandarin exceptional. Like a home away from home. He was thoughtful, attentive and added so many personal touches. We have already requested for him to host us next time. A true gem for the hotel. The beauty of this place, the food, Villa and the amazing hospitality of all the staff just makes this hotel our number 1 for the future. Thank you Mandarin, you’ve won our hearts.

Our stay at the Mandarin Oriental Marrakech was magical. It made us fall in love with travel again. Service was excellent as one would expect from a 5-star luxury property. From the subtle reminders for safety and sanitizing, to the plates of Morrocan sweets that changed daily - every detail was taken cared of. Venturing out of the beautiful gardens is difficult but if you do decide to go out, I highly recommend taking their Agafay desert safari - there is nothing like watching the sun set above the mountains, within the comforts of a luxury tent. Thank you so much to the wonderful people at the Mandarin Oriental Marrakech! It was pure magic.

My wife and I visited our home country (Morocco) for EID holidays and decided to spend some time in Marrakesh. After a quite disappointing experience in one of the trendy 5 stars hotel few months back, we decided to go for the Mandarin Oriental based on reviews and friends’ feedback, and the least we can say is that it was an extremely good experience. Despite arriving prior to normal check-in time on a very busy day (Eid weekend), the front office staff and particularly a blonde lady (apologies I couldn’t remember the name, Fiona maybe) made sure to give us access to the SPA where my wife was able to change our newborn and freshen her. I was also given access to the gym that has all necessary top notch equipment. The moment our Villa was ready, our butler Oussama contacted me and took us to the villa after giving us a tour of the property. He made sure that our luggage were already in the room’s closets and provided us with all the required information in terms of restaurants, facilities and in-room dining. The villa is very spacious and luxurious with a private pool and a large outdoor seating area. Oussama made sure that every aspect of our stay was perfect, from the room cleaning while we were having breakfast (that was also extremely good) to arranging everything required by our guests and us. They arranged a baby bed for our 2 months’ old daughter and also gave her some souvenir toys. The checkout process was very smooth and my wife was offered a souvenir gift by one of the managers which was a very nice gesture. I would like to thank Oussama, the hotel management and all staff for this great experience and i look forward to coming back at earliest InshaAllah. Ps: since this is also becoming an important matter nowadays, all staff were wearing the masks and distanciation measures were followed at all time. Sanitizer and wipes were also available in all areas of the property.