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Ibis Marrakech Palmeraie

Ave Abdelkrim Khattabi | Route de Casablanca, Marrakech 40000, Morocco
Hotel amenities
1 room 1 adult
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Ibis Marrakech Palmeraie
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245 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 28, 2015

I expected the heat in Marrakesh but I did not expect the air conditioner in our hotel room to be that weak. I was hot all night and didn't sleep. To make matters worse the reception is rude and unhelpful. I really hated staying here

Helpful?
Thank 412miae
KCherkaoui, General Manager at Ibis Marrakech Palmeraie, responded to this review

Dear MR/MRS, Thank you for taking the time to tell us about your experience at the Ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Prague, Czech Republic
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed May 30, 2015

The hotel is in the outskirts of Marrakesh - suitable if you are by car. Getting to the nearby parking is rather tricky - no signs whatsoever. Just like everywhere in Morocco, you have to pay directly the guard - one asks for money at night, another in the morning... The hotel is a standard IBIS - getting into years.... More 

Helpful?
1 Thank Boris2001
KCherkaoui, Directeur général at Ibis Marrakech Palmeraie, responded to this review
Google Translation

C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour à... More 

Guangzhou, China
2 reviews
4 of 5 stars Reviewed March 27, 2015

The rooms are clean and reasonable size.The staff is very professional and helpful. We got our shower head fixed over the day, we could use hotels printer, as well a free shuttle to centre. The breakfast was a good value for money.The hotel has a bar, where local football fans gather. You have to take a bus or a taxi... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank ieva r
Morocco
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 2, 2015

No towels in the rooms. Enough said!! We arrived 2 days ago and we're still waiting for the towels to arrive. They say the towels arrive at 4 everyday. What about the morning after. From what i understand they should invest in more towels. We're still waiting as I write this review..

Helpful?
Thank Fatima Zahra D

Travelers are raving about these Marrakech hotels

1 review
1 of 5 stars Reviewed December 4, 2014

I made a reservation last august via their website but automatically cancelled with a warning message saying dueue to a technical issue,my reservation made on 27 Aug 2014 at 22:59:00 for the IBIS MARRAKECH PALMERAIE hotel could not be processed and such is not confirmed. And also they pointed that "no bank transaction has been carried out for this request"... More 

Helpful?
Thank Umit S
Edinburgh, United Kingdom
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed November 21, 2014

was there in Nov for 3 nights and was pleased with what was available though I asked for a non smoking room the said that they gave me one and to be fair there was no ashtrays in the room but there is large ines placed outside in the corridors for the smokers to stand outside their room and the... More 

Helpful?
1 Thank lbees
Montreal, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 11, 2014

I stayed there with my family because we had an emergency with the car at around 1am right in front of Ibis hotel. We approached the receptionist who was unprofessional to say the least and were given 2 rooms. The rooms were filthy, with spiders crawling. Bed sheets were dirty and no pillow cases. When we asked the reception for... More 

Helpful?
1 Thank oasisss76
London, United Kingdom
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 16, 2014

We booked this hotel just as a stop-over on the way back to Spain. For that purpose (we were travelling by car) it was ideal; the car was safe, the room clean and comfortable, the basic facilities (shower, air-con, wifi) worked well. As I'd booked early online (non-refundable), it was also excellent value for money. We chose not to hang... More 

Helpful?
Thank Christine R
United Kingdom
Level Contributor
214 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed September 21, 2014 via mobile

the hotel reminds me a lot of the basic hotels in Paris. It's clean, but extremely basic. Room have no frills, and also no wifi, only place for wifi seems to be in the bar. Didn't eat here, but didn't really grab me as a place I wanted to eat. Only here for one night, and then with a start... More 

Helpful?
Thank jeffswork
Tangier, Morocco
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed August 12, 2014 via mobile

Well, this is a standard Ibis room!! The bathroom is good and the bed is excellent. My complain is a door inside the room that leads to another room. I opened that and it lead md dirextly to someone else's room. It is too bad!! Also, the parking is so small ( I had to pay for a private hotel)... More 

Helpful?
Thank Abdelkrim A
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